Lost data on wife's tungsten E

Serious problem. Serious because I lost all my wife's data on Tungsten E. I changed her user name (why?????) which made changed name to a new user. When I went back to her original user name all data was gone. Is there anyway to retrieve this info. If there is anyone out there that has a answer to this problem please let me know. Tks, Larry
Post relates to: Pre Plus p100una (AT&T)

Hi, and welcome to the Palm Community Forums.
First things first, what is your desktop Windows version?
What Palm Desktop version are you using?
Be aware that DateBook5 is not a separate database application which installs a Conduit to hotsync data.  It is merely an overlay (or "window) that uses the underlying Palm calendar database. 
During the installation process, the program should ask whether you synchronize with the Palm Desktop or with Outlook.  It seems that maybe you selected Outlook, which might be why you are seeing references to Outlook in your Hotsync Log.  Do any of your contacts or calendar items appear in Outlook on your computer?
Perhaps you can post a copy (copy and paste) your entire Hotsync Log here so we can see what's going on there.
There is an Upgrade procedure which should be followed when migrating your data from an old Palm device to a new one.  This thread discusses the upgrade procedure and links you to the Upgrade Guide:
http://forums.palm.com/palm/board/message?board.id=hardware&thread.id=24532
Did you follow any such procedures, or simply plug your Centro into your computer and synchronize with your existing Palm Desktop installation?
Post relates to: Centro (AT&T)
smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android

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