Lost Desktop manager disk

Where can i download the desktop manager to my laptop? Lost the disk for my 9650

See link
BlackBerry Desktop Software

Similar Messages

Disk Utitlity has "Lost Connection" with Disk Management tool"

[ Edited by Apple Discussions Moderator; please start a new topic about your technical issue. ]
Running OSX10.3.8
I installed:
"iTunes" (6.0.2)
"iPod Updater 2005-11-17" ((null))
"iChat Update" (2.1)
Went to repair disk permissions
I get this error:
Disk Utitlity has "Lost Connection" with Disk Management tool" Please quit Disk Utility.
then it says quitting Disk Utility may render the disk useless. Stopping the scan just gives a "stopped by User" red text message in the DU screen.
Had to Quit. No other way out.
Now it will not repair "or" verify Disk permissions at all.
What to do?
Powermac G4 1.25ghz, OS9/OSX Mac OS X (10.3.8)

Getting the same results booting off of the install CD. I even ran fsck -y after a soft boot(command S). Note I also installed the iPod updater and iChat update.
I'm getting a crash log that has to do with DiskManagement
Path: /System/Library/PrivateFrameworks/DiskManagement.framework/Resources/DiskManage mentTool
I tossed the pref file for Disk utility and tried to locate a pref for the Disk Management but nada...
Is there a prefs file that needs to be tossed?
Anyone do a recent Onyx Maintainence cleaning?
Is there a way to do an iTunes Uninstal and reinstall a previous version?
Powermac G4 1.25ghz, OS9/OSX Mac OS X (10.3.8)
Powermac G4 1.25ghz, OS9/OSX Mac OS X (10.3.8)

Desktop Manager asks for "insert BB device software updater disk"

When open DM (v 5.0) a message "insert BB device software updater disk" for a file named "ApploaderWebSL-Upgrade[1].msi". I cant find it....help needed....
Solved!
Go to Solution.

OK. Can you uninstall 5.0 first. Next download and save the DM 5.0 exe file somewhere on your computer. Instead of double-clicking the file to install it, first extract the contents of the file to a folder on your computer. You can use any zipping program (i.e.. Winzip, Winrar, 7-zip) to right click the EXE file and choose Extract To. On my computer I created a folder called "Desktop Manager" and extracted all of the contents into that. Now you can go into the folder that contains the extracted contents and run the "BlackBerrySetup.exe" file to install the software.
If you just double click on the EXE file then the software extracts all required files to a temporary folder on your computer. After the installation is complete then the temporary files get deleted. So the main benefit to doing it above is that all of the installation files will always be located in a folder on your computer. So if you ever have to reinstall, repair, or find an MSI file that the program needs you don't have to download the software again.
Let me know if that works out.
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Remember to resolve your thread by clicking Accepted Solution.

Lost my Blackberry and want to access data in Blackberry Desktop Manager

I lost my Blackberry. I have data backed up in Blackberry Desktop Manager but not in Outlook, Google Mail or any other application. Can I get the data out of Desktop Manager and into one of these other applications without having my old (or a new) Blackberry?

Hi and welcome to the forums!
ABC Amber converter
Thanks,
Bifocals
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
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Desktop Manager will not run after installation

I have recently reinstalled Windows XP on my PC, so I am trying to get the Desktop Manager software back on to my computer. I have tried installing several times from the original software disk (version 4.2, I think) and have also tried downloading from the Blackberry website and from cnet, and even from the TMobile website. Each time I try, everything seems to install just fine, but when I try to open the desktop manager it does nothing, it's just a blank window that eventually just closes. When I try to open the Device Manager, I get an error message that says "This application has failed to start because libBBLaunchAgent.dll was not found. Re-installing the application may fix this problem." So I have tried re-installing over and over and every time I get the same result, no matter if I download from the disk or from any website. I have tried to search my computer for the .dll file but there are no results, even in hidden folders. I have done a google search of the .dll file and nothing comes up so I am completely lost and clueless. I have never had trouble installing this software on my PC, it just won't install since I have re-installed Windows. Does anyone have any ideas or suggestions? I'd greatly appreciate it, thanks!

Try using the Windows Installer Cleanup utility to see if it helps out. Can read up on that and other things to try when Windows Installer gives errors from here: http://support.microsoft.com/kb/555175
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Remember to resolve your thread by clicking Accepted Solution.

How do i repair or recover data from a corrupt USB external hard drive that does not show up on my Mac desktop or disk utility

How do i repair or recover data from a corrupt USB external hard drive that does not show up on my Mac desktop or disk utility?
Last night i was using my external hard drive, for some reason the folder just closed and i couldn't find it on my desktop.
After googling solutions, i found it in the disk utilities, i clicked on the 'repair' button many times, but it said the 'error...' message.
So i ejected it to try again, now when i connect the USB external hard drive it doesn't show up on my desktop or disk utilities.
I really just want to either repair or recover the data on it because it literally has everything (documents, work files, photos etc) on it,
I downloaded an application to recover my files but it needs the USB to at least show up.recognise it which mine doesn't.
I know i should've backed it up on another USB, this definitely teaches me for next time to back up all my files.
Are the files lost forever or can i recover them by going to a shop or using a software?

Thank you for responding.
This might sound stupid since i'm not really knowledgeable with Macs,
but since all my files were moved from my mac computer to the external hard drive,
is it possible to recover those files through my Mac - like recovering deleted files?

Error message can not download desktop manager

my laptop os vista home premium i uninstalled the desktop manager ,when i downloaded and tryed to reinstall the softwear i get this message Error 1723 There is a problem with this windows installer package.A DLL required for this install to complete could not be run.Contact your support personel or package vendor Action RepairRimUsbDriverNT.191E2coc_5A62_43E3_B035...please hep

The mini says it has 869gigs of free space.
I am totally confused. You posted in the iMac forums. If your problem is with an iMac, we need to know what your iMac shows as to how much space you have left and how large your HD is. This info can be found in Disk Utility and/or at the bottom of a Finder window among other places.

Unable to install Blackberry Desktop Manager on Windows 8

Hi Team,
Please help as I am trying to install Blackberry Desktop Software for my Blackberry Bold 4 (9900) phone,
I did not get any software CD with the phone hence downloaded the software from
http://us.blackberry.com/software/desktop.html
and when I try to install I get the following error,
I do not understand this issue can any one help me on this.
Windows ® Installer. V 5.0.9200.16384
msiexec /Option <Required Parameter> [Optional Parameter]
Install Options
</package | /i> <Product.msi>
Installs or configures a product
/a <Product.msi>
Administrative install - Installs a product on the network
/j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
Advertises a product - m to all users, u to current user
</uninstall | /x> <Product.msi | ProductCode>
Uninstalls the product
Display Options
/quiet
Quiet mode, no user interaction
/passive
Unattended mode - progress bar only
/q[n|b|r|f]
Sets user interface level
n - No UI
b - Basic UI
r - Reduced UI
f - Full UI (default)
/help
Help information
Restart Options
/norestart
Do not restart after the installation is complete
/promptrestart
Prompts the user for restart if necessary
/forcerestart
Always restart the computer after installation
Logging Options
/l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
i - Status messages
w - Nonfatal warnings
e - All error messages
a - Start up of actions
r - Action-specific records
u - User requests
c - Initial UI parameters
m - Out-of-memory or fatal exit information
o - Out-of-disk-space messages
p - Terminal properties
v - Verbose output
x - Extra debugging information
+ - Append to existing log file
! - Flush each line to the log
* - Log all information, except for v and x options
/log <LogFile>
Equivalent of /l* <LogFile>
Update Options
/update <Update1.msp>[;Update2.msp]
Applies update(s)
/uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
Remove update(s) for a product
Repair Options
/f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
Repairs a product
p - only if file is missing
o - if file is missing or an older version is installed (default)
e - if file is missing or an equal or older version is installed
d - if file is missing or a different version is installed
c - if file is missing or checksum does not match the calculated value
a - forces all files to be reinstalled
u - all required user-specific registry entries (default)
m - all required computer-specific registry entries (default)
s - all existing shortcuts (default)
v - runs from source and recaches local package
Setting Public Properties
[PROPERTY=PropertyValue]
Consult the Windows ® Installer SDK for additional documentation on the
command line syntax.
Copyright © Microsoft Corporation. All rights reserved.
Portions of this software are based in part on the work of the Independent JPEG Group.

Hi and Welcome to the Community!
Here is a KB that discusses that error:
KB19300 Windows Installer command line parameters information box appears when attempting to install BlackBerry Desktop Manager
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Easy guide to troubleshooting the Desktop Manager

"Your messaging server does not support wireless synchronization."
-Make sure the user is on the BES. Typically they will get this error message when they are not on the BES.
The desktop manager is showing "disconnected."
-Make sure that the user has gone into the desktop manager and selected options > connection settings > detect.
-Complete a hard reset.
     Disconnect the BB from the computer.
     Perform a hard reset on the BB. (Leave the battery out a little longer then normal, 2 minutes).
     Reconnect the BB to the computer.
     In desktop manager, verify that the BB is shown to be connected.
-If the user is using a laptop, make sure it isn't in a docking station.
     Have them take the laptop out of the docking station.
     Make sure their Outlook is still up and online.
     In desktop manager, verify that the BB is shown to be connected.
-Uninstall/Reinstall the desktop manager.
-Some other options to try if none of these work:
     Try different USB ports on the computer.
     Try a different USB cable.
The desktop manager is showing "disabled."
-Make sure that the user has gone into the desktop manager and selected options > connection settings > detect.
-Complete a hard reset.
     Disconnect the BB from the computer.
     Perform a hard reset on the BB. (Leave the battery out a little longer then normal, 2 minutes).
     Reconnect the BB to the computer.
     In desktop manager, verify that the BB is shown to be connected.
-If the user is using a laptop, make sure it isn't in a docking station.
     Have them take the laptop out of the docking station.
     Make sure their Outlook is still up and online.
     In desktop manager, verify that the BB is shown to be connected.
-Uninstall/Reinstall the desktop manager.
The desktop manager remains in "working" mode.
-Complete a hard reset.
     Disconnect the BB from the computer.
     Perform a hard reset on the BB. (Leave the battery out a little longer then normal, 2 minutes).
     Reconnect the BB to the computer.
     In desktop manager, verify that the BB is shown to be connected.
-Complete a hard reset while the BB is still connected to the computer.
     Leave the BB connected to the computer and keep desktop manager open.
     Remove the battery from the BB while it is connected.
     Re-insert the battery.
Synchronize icon is grayed out.
-Make sure that the BB is attached to the USB cable and to the computer.
-If the user is using a laptop, make sure it isn't in a docking station.
     Have them take the laptop out of the docking station.
     Make sure their Outlook is still up and online.
Synchronize option is grayed out.
-Make sure that the BB is attached to the USB cable and to the computer.
-If the user is using a laptop, make sure it isn't in a docking station.
     Have them take the laptop out of the docking station.
     Make sure their Outlook is still up and online.
Internal Errors such as: internal error #-725 (0x8004fd2b).
-Delete the Intellisync folder.
     Close the desktop manager application.
     Disconnect the BB from the computer.
     Double Click on My Computer> Local Disk (C Drive>Documents and   Settings>(username)>Application Data>Research In Motion>
   Blackberry>Intellisync.
     Note: If the Application Data folder is not present, click Tools>Folder Options at the top of the screen.
     Click the View Tab, then click on Show Hidden Files and Folders.
     Click Apply>Ok and continue through the remaining steps.
     Delete everything within the Intellisync folder.
     Launch desktop manager and attempt sync the device with the computer.
Error: "Unable to write or update application data."
-Complete a hard reset.
     Disconnect the BB from the computer.
     Perform a hard reset on the BB. (Leave the battery out a little longer then normal, 2 minutes).
     Reconnect the BB to the computer.
     Try to sync again.
-A contact in the Outlook address book is missing information or has invalid information.
     There must be a first name in the first name field and a last name in the last name field.
     Make sure there aren't any characters in the first name field or last name field (%, $, *).
-The BB does not have enough free memory to synchronize organizer data with the computer.
     Use desktop manager to reduce the range of days on the Calendar.
     In desktop manager, click on the synchronize icon.
     Click Configure Sync and select Calendar.
     Click Configure and select Advanced Settings.
     On the Date Range Tab, select one of the following options:
     Transfer all scheduled items
     Transfer only future items
     Transfer items within a range of days.
     Type a value in the Days prior to today and Days after today fields.
-Wipe the BB and re-sync through the desktop manager.
Error: "No Outlook or MS Exchange folders appear to be configured."
-Delete the Intellisync folder.
     Close the desktop manager application.
     Disconnect the BB from the computer.
     Double Click on My Computer> Local Disk (C Drive>Documents and Settings>(username)>Application Data>Research In Motion>
   Blackberry>Intellisync.
     Note: If the Application Data folder is not present, click Tools>Folder Options at the top of the screen.
     Click the View Tab, then click on Show Hidden Files and Folders.
     Click Apply>Ok and continue through the remaining steps.
     Delete everything within the Intellisync folder.
     Launch desktop manager and attempt sync the device with the computer.
-Wipe the BB and re-sync through the desktop manager.
Error: “No applications configured for synchronization.”BlackBerry Desktop Manager 4.6To configure organizer applications for synchronization using BlackBerry Desktop Manager 4.6, complete the following steps:
Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
Click Synchronize.
Click the Synchronization link on the left side of the screen, and then click the Synchronization button.
Select a BlackBerry smartphone organizer application and click Setup.
Select a desktop organizer application and click Next.
Outlook needs to be set for Address book, Memopad and Tasks.
BlackBerry Wireless Synch needs to be set for Calendar.
Select synchronization options and click Next.
If applicable, select Microsoft® Outlook® options and click Next.
Click Finish.
Repeat steps 4 to 8 for the remaining BlackBerry smartphone organizer applications.
Click OK to close the Device application window.
Click the Synchronize link on the left side of the screen, and click the Synchronize button.
BlackBerry Desktop Manager 4.2To configure organizer applications for synchronization using BlackBerry Desktop Manager 4.2, complete the following steps:
Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
Click Synchronize and click on the Configuration tab.
Click Configure synch.
Select a BlackBerry smartphone organizer application and click Choose.
Select a desktop organizer application from the Available Translators list and click OK.
Repeat steps 4 and 5 for the remaining BlackBerry smartphone organizer applications.
Choose the appropriate operation from the following list:
Synchronize – This option allows the BlackBerry Desktop Manager to synchronize updated information between the BlackBerry smartphone and the desktop organizer application. Select this option if you want to have both the BlackBerry smartphone and Microsoft Outlook reflect the changes.
Export – This option exports organizer data from the BlackBerry smartphone to the desktop organizer application.
Import – This option imports organizer data information from the desktop organizer application to the BlackBerry smartphone.
Note: For both the Export and Import operations, you will be prompted to accept changes if similar organizer data exists in the desktop organizer application or on the BlackBerry smartphone.
Click OK.
Click OK to close the Configuration window.
Click the Synchronize tab and click Synchronize now.
~Tami~
Intellectuals solve problems; geniuses prevent them.
-- Albert Einstein

suzukisteve wrote:
Hi do you know how to stop the desktop manager opening automatically when i start up the pc.
in the Windows System tray, you should have a BlackBerry icon. click on it to invoke the window. there will be several tabs, in one of them you can untick the option to load Desktop Manager at startup.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Multiple instances of the same calendar events using Oulook and Desktop Manager

BB Curve 8310
OS 4.5
Desktop Manager 5.0
Theme = Dimension Today
Outlook 2007 “full version”
Using two POP3 email accounts. One is a personal gmail and the other is most important a business email. I do not use gmails calendar.
12 Months or so back I would sometimes get duplicate appointments in my BB calendar after a sync but Outlook showed a single appointment. I had read that it was intermittent with the theme “Today” and the advice was “do not accept appointment invites in Outlook”.
I forgot and accepted several I the past week. Now almost all my appointments are doubled up in my BB and again, my Outlook seems fine. I just noticed that I can now select which calendar to “show” in my BB.
Is this caused by getting an email invite to an appointment?
1)   Does anyone know what is causing this?
2)   Could you suggest a quick fix?
3)   Could you suggest a permanent fix?
Thanks
Patrick
Solved!
Go to Solution.

PatS wrote:
Thanks Bifocals ,,,,, I'm blushing just a bit. I'd put one of those red smiley faces but I would have to post another question to find out how!
BB Calendar CICAL = personal email
BB Messaging CMIME = work email
This is not correct the default services values need both reflect the main email associated account.
They need to both be your work address. This could very well explain the duplicates
Outlook has/uses only the work email address show it has to be the default one - I have long ago deleted my personal one from Outlook.
Outlooks Calendar Data File recurrence (none) 339, in Outlook 2007 I had to find them a different way but I think it's what your looking for.
My BB shows a "default" = 217, "personal" = 185, and "work" = 309
The records in the device default calendar will not synchronize. The are in effect "orphaned"
records that at one time belonged to an email address. Usually caused by deleting the email account or losing the service books for the email account. We need to remove them
can you tell what email account they were created from? And where they would logically be moved?
A couple of notes - now that you have had me flipping through different areas I have noticed a few interesting things that maybe would be beneficial. While using Outlook 2003, I used several email addresses. Don't know if Outlook updates to 2007 or installs a new 2007 program using data from 2003. There was a time that I was sending emails in Outlook from my personal account, there was a slight hiccup and every so often it would revert back, hence I simply deleted it.
I would need to verify it, but I'm pretty sure that the email addresses would have to be installed again.
I'll split that one with you. I'll take the Blackberry knowledgebase. You take the Microsoft outlook support site
I'm now wondering if I delete all the calendars on my BB and do the one way sync? That seems simple enough.
We are gong to do just that, to repair what happened. It will not prevent another recurrence.
You asked for three things:
You wanted a a reason this happened, I think we found it in the default services setup.
You wanted a quick fix, It will be done in with an hour's work.
You also wanted a permanent fix, Want to go for all three?
If you have multiple calendars you will have problems. It's just the nature of the beast.
It's not an "if " but just a matter of "when" deal!
Personally I can't find any logic in the concept of multiple calendars.
People explain they use one for work appointments and one for personal appointments.
I always want to ask why they don't use two watches one for personal and one for work?
I do see the need for separating personal and work email accounts.
Here is I think the best of both worlds answer.
Leave your work email configured and use the work calendar as you would normally.
For your personal email install the Gmail for mobile application. You have access to your
personal and work emails, they are kept separate due to the nature of the Gmail app.
Here is the the cherry on the top. The Gmail app doesn't install a calendar.
So two email addresses one calendar, ain't life grand!
So here is the plan Stan, let me know what you think.
1) On the Blackberry options advanced options, default services. Match both options to your work email.
2) Decide what needs to happen with the 217 device default "orphans".
Also 185 personal records. Are they worth keeping, can they be sent to the work calendar, do they need to be on Outlook.
3) Read this article you can see your options and help you make the best decision.
KB19240 How to merge multiple calendars into one calendar on the BlackBerry smartphone
Read about the Gmail for mobile app see if you think it will work for you: Gmail mobile app
If you don't like it or don't think it's a good fit just let me know and we can go a different way.
Let me know what you want to do,
Thanks,
Bifocals
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Error synching Windows 7 Contacts with Desktop Manager

Hi
I'm new here and would appreciate any help you can give.
I''m having trouble synching the email addresses in my Windows Contacts file with my Blackberry. Not all email addresses synchronise properly, which is probably because they are sourced from several different databases previously. There doesn't seem to be a way to map the fields accurately as the Windows 7 contacts folder shows the field as "E-mail Address" and the Desktop Manager shows the field being imported from Windows as "Preferred Address". This mapping only transfers those addresses which were previously exported from a BB/Lotus Notes database.
I've tried exporting to csv's and changing the field names as well as importing through Outlook 2010 rather than WIndows but with no success.
Has anybody else had this problem and found a solution?
Any advice or suggestions welcomed.

halimsujanto wrote:
Hi all..
I am having the same problem with desktop software 6, but my problem is more like this..
http://www.blackberry.com/btsc/KB19300
The Windows Installer pop-up during installation and cannot continue, it seems that windows installer 4.5 is the cause, but I cannot uninstall windows installer 4.5 because many of my programs were using this..
In this knowledge base solution it says to run BlackBerry Desktop Software.msi, but on BlackBerry Desktop Software 6, it need to run from setup.exe and cannot continue.. so I cannot install desktop software 6 on my computer, but I am able to install older version desktop software ie. version 4.2 to version 5.
I think that I am gonna reply here instead of making new thread about windows installer 4.5 and Desktop Software 6, please move if I did wrong.
PS. Bifocals..
The link you provided is missing. Or it just back to BlackBerry Technical Solution Center page and I tried searching the KB13781 with no success.
Please if there is other link that may be good for my problem.
Thank you very much.
Hi ihalimsujanto and welcome to the forums!
My first concern is that you do have a version of desktop manager that you can maintain your device and PIM data with, do you?
Please post back with as much detail as possible regarding your hardware and software setup.
Also post what steps you have taken to resolve the issue. The more detail we have the better we can help you. I'll reread KB 19300 and find what happened to my broken link.
Thanks.
Bifocals
EDIT:
ihalimsujanto,
Please review this Microsoft Knowledgebase Article ID: 555175
How to resolve Common "Windows Installer" Problems
Methods 3 and 4 may be pertinent.
Let us know how it goes!
Bifocals
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

BB Desktop Manager v4.7 error

I recently downloaded v4.7 for the desktop and was having issues so I removed it from my computer. I tried to reinstall but it won't let me. I am no longer getting the error code for the .msi file to be located, but I am now getting that "the wizard was interrupted before Blackberry Desktop Software could be completely installed. Your system at this time has not been modified. to complete installation at another time, please run setup again. Click finish to exit." Can anyone offer a suggestion on how to get everything completely uninstalled and then reinstall it with no problems? I know that it is still showing up in the Add/Remove program but won't allow it to be removed. Not sure what all I need to get removed. Also have BlackBerry Media Sync installed. Any help would be appreciated as this happened yesterday and I am still fighting with it to get it corrected.

Hi and welcome to the forums!
Try this procedure to cleanly remove the desktop manager from your PC and then reinstall the software.
Click here: Desktop manager clean uninstall
What is your PC operating system and what was the exact .msi error message?
Thanks,
Bifocals
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Desktop manager wants to delete calendar appointments in both bb and outlook.

I have had my bb 8330 since last August. I have had to delete and reinstall desktop manager multiple times due to various problems. Recently I sync'd and lost appointments in both the bb and in outlook. DM will not allow me to override the flagging to delete. I deleted DM and reinstalled the newest version with media, attempted to resync and it still wants to delete. Currently I have 40+ appointments in the bb that are not in outlook (they had been at some point). I also have appointments in Outlook that the sync wants to delete from the bb. On top of this, I have lost contacts I didn't realize until I tried to use them (appear to have been deleted by the bb from my outlook).
The "Details to confirm calendar edits" window box in desktop manager allows clicking to view the entry but does not allow me to override the status of either delete or add so I cannot change the deletions to additions, etc.
I looked in the options in DM to see if there was a place where I could change a setting which would allow me to override the status but couldn't find anything.
Does anyone know how to fix this? Otherwise I think the only way to fix it is to write down all of my appointments in both the bb and outlook, attempt a sync and re-enter all the appointments again. Time consuming!! And if I need to do that I may as well go back to a hardcopy calendar.
A friend suggested that if there is too much data in the bb that it will only keep the newest entries and maybe that is why I have lost some data.
So, along those lines can someone tell me how to do a mass delete of e-mails on the bb directly? I know how to delete one e-mail but cannot figure out how to flag more than one.
Thanks! motomom3

on the device if you open messages, highlight the newest one you want to delete, click menu button, and click delete prior, this will delete eveything older than it.
if you plug into DTM, goto backup/restore - advanced... you can completely clear the messages database
what DTM and device sofwtare do you have?
DTM- help-about
device- options- about, 3rd line down, v4.x.x.x
you can go to c:\documents and settings\(your username)\research in motion\blackberry\ and delete the intellisync folder
then go in and setup sync settings again

Desktop manager 7.1 fails to restore Contacts and Calendar from backups

Today I discovered that I lost my contact and calendar lists on my playbook after upgrading to OS version 2.1.0.1032.
As a precaution I backed up my device data and apps using desktop manager 7.1 and used windows explorer to duplicate my media folder using the Z:drive option before I started the OS upgrade.
Since I learned how to deal with lost device data and apps on my BB smart phone I was confident that I could apply this knowledge to my Playbook too, just in case something happened.
Well, something happened. My PlayBook backup file became a trap even so the desktop manager manual said: “To restore all your smartphone data or tablet data, click All device data and settings.”
If one ‘thinks’ the phone learning curve can be applied to the Playbook one is doomed as I found out today. The PlayBook backup function for the contact and calendar listing behaves differently than for the BB phone. There is no warning in Desktop Manager 7.1 which says: “This backup file excludes contact and calendar data files which were manually built by the user and are not part of a synced email server”.
So this posting is about letting other users know to be aware of some OS 2.1.0.1032 short comings. If your contact and/or calendar list was manually built, i.e. it was not linked to an email account you might encounter the above issue.
When I noticed that my contact and calendar file did not sync with my email account I started to use my contact list for everything useful to remember not just contacts. There were many extra fields available in the PlayBook contact list which could not be matched with the limited fields found in other synced contact lists. So I built a big ‘Good to Know’ file with all kinds of info hoping that one day I could use it also with BB10.
Unfortunately this OS version wiped my contact and calendar lists which none of the other OS updates were able to do and the ‘Restore’ option via desktop manger 7.1 did not work!!!. So it looks like some engineering wizard at RIM is trying to upset the non-linked contact list users with this release version.
I hope RIM finds this ‘group of moles(?)' and deals with these engineers before they can do anymore damage. Remember RIM, the object is to enjoy new updates not to fear them. It would be nice if desktop manager 7.2 would alert us users with a warning or lets us export these files via another tip like: “How can I back up contact and calendar files for the PlayBook“. I realize as of today that this problem was with me all along but came only to light after this OS release wiped my 2 lists completely. There is also no hint in the PB or Desktop user manuals!
For the time being I will use only my phone’s contact and calendar lists via the bridge as a work around but I hope the responsible RIM manager reads this postings and tells his engineers to go forward not backwards. Tell them to include a backup feature for non-linked contact and calendar data in 7.2. Not everybody has linked data files or if this is RIM’s intention then let us users know upfront that one could loose his/her data.
If you ‘liked’ this posting click the ‘Thumb up’ box near by even so this issue has no solution at this point in time. Let’s hope RIM deals with this issue eventually.

Here is a new KB article re: this issue:
http://www.blackberry.com/btsc/KB32774
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Windows XP gives message "BlackBerry Desktop Software has encountered a problem and needs to close." when trying to start Desktop Manager

I apologize if this issue has already been handled in others' posts; I just can't locate my specific issue, and I'm a newbie with this.
I first encountered the Windows crash shown in subject yesterday when trying to sync my Blackberry. Message is displayed after the program churns for awhile, but hasn't even detected a remote device or shown that it is doing any work.
I vaguely recall agreeing to an update a few days back. Perhaps Windows has updated recently as well?
I have uninstalled and installed most recent Desktop version several times, rebooting in between. I have tried installing original version as well - Desktop at least starts then, but bombs before syncing anything. I also have rolled back my Windows system to before last Windows update.
Here is the error message that I believe is associated with this problem:
Sunday, December 26, 2010
.NET Runtime 2.0 Error Reporting
EventType clr20r3, P1 rim.desktop.exe, P2 6.0.1.18, P3 4cfdab9c, P4 microsoft.practices.composite, P5 2.0.1.0, P6 4c58abaf, P7 12b, P8 50, P9 sclhiaanmqhkf4zdfpvvwejkphn1z uj, P10 NIL.
Thanks in advance for any help you can provide.

Bold 9650 running on Windows XP
I finally solved my problem with blackberry desktop manager 6.0.1 by going bck to 6.0 version and here is how I did it, since the 6.0 version is not available on blackberry's website or on a disk and I have spent over 30 hours with BB tech support all to no avail in fixing 6.0.1 and enabling it to open.
1) Removed any Blackberry desktop software from my computer via the add/remove program in the control panel. No need to deal with a clean uninstall in terms of registry cleaner, etc.
2) Installed 6.0 which i was lucky enough to have backed up the intallation files from several months ago when I backed up my entire system to an external drive.
3) Opened BB desktop mananager and connected my device and configured my sysn with outlook and all worked out.
If anyone needs BB Desktop Manager 6.0 to go back to a version that once worked for you, please let me know and I will email it to you via yousendit.com since it is a 95mb file.
-Marty

Lost Desktop manager disk

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