Lost device password BB9900 bold. Now what? I have full data backup on laptop.

Hi can someone advise what I should do after 10th wrong device password? what will happen ? I have data back-up on laptop. Can I reload all?? Thanks . Ashutosh

Ashutosh, I do not know if you may have tried this nor whether it will work but on my Bold 9900, within 'setup', there is a feature called 'Blackberry ID'. There is an option to 'change your password'. Maybe if you try this and answering your recovery question, you maybe able to get back up and running again. Bob

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HT1212 my song forgot his password. I reformatted as described above but when i went to restore from backup it asked me for the password again! now what?

my song forgot his password. I reformatted as described above but when i went to restore from backup it asked me for the password again! now what?

Then you or your son has encrypted the backup in iTunes. This password is 100% whatever you or him put in when you turned on to encypt backups (its a check box in iTunes) and it has nothing to do with that code that was on the iPhone (unless by chance he decided to make it the same thing).
Anyhow, you can guess at an encryption password as many times as you like. Since it's a local encryption, there is no way to reset it. You either get it right eventually and then the restore will complete and you can turn if off in iTunes after that (using the password that worked), or the backup will never be usable without the password.
Keep trying to guess it until you give up, then just move on with setting the iPhone us as new.
Read this article. It has some stuff that may help you. http://support.apple.com/kb/TS5162

HT4061 Trying to get online support. They ask my device ID. Cannot get it because device is frozen. Now what?

I tried to upgrade the op system. Big mistake! Now iPad is frozen on the "accept terms and conditions" page, cannot agree nor disagree, it does not move it does not accept any commands. Totally frozen. I tried to contact on line support, they ask for the device serial number before I can proceed. I cannot get the device number because the device is frozen. Now what do I do? Please help!!

Skydiver119, thank you for your reply. I did find the serial number of my iPad. However pushing the reset button does nothing to restart the machine. I am stuck in a "iPad not set up" mode and cannot get out. I connected the iPad to my PC through iTunes, so far I have not found any way to reset the iPad. I can sync and copy, but that does nothing to reload the operating system. Any ideas?

HT5934 i have update my iphone 5 with ios 7 and now it is working very slow.. it is not responsing property.. now what i have to do???

i have update my iphone 5 with ios 7 and now it is working very slow.. it is not responsing property.. now what i have to do???

raghav sharma wrote:
i have update my iphone 5 with ios 7 and now it is working very slow.. it is not responsing property.. now what i have to do???
Try This...
Close All Open Apps... Perform a Reset...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414

Has anyone else had problems since downloading latest update? My iTunes stopped working and mobile device won't download, I now don't have Apple to backup my iphone?

Has anyone else had problems since downloading latest update? My iTunes stopped working and mobile device won't download, I now don't have Apple to backup my iphone?

As i've posted in this thread:
http://discussions.apple.com/thread.jspa?threadID=746408&tstart=30
I've tried everything others have suggested without any luck.
Now I'm stuck with a 300 bucks mp3 jalopy.
My big question here is :
why aren't we hearing from apple? why aren't they saying something like "yeah we messed things up but be patient. we are trying our best to fix it..." ?
I was thinking to buy the macbook pro but now I'm afraid of the day things will get messy with that too.
Pentium 4 Windows XP

My mini has a password on it now that I have iOS 7 I do not know the password. Nor will it let me restore since it has find my mini in iCloud. How can I restore and take off the password

My mini has a password on it now that I have iOS 7 I do not know the password. Nor will it let me restore since it has find my mini in iCloud. How can I restore and take off the password

Sounds like then maybe a "friend" got hold of your phone and set a SIM card password. Not much you can do if that is the case if you do not know the password except go to your carrier and request a new SIM card.

Delta load is done,now need to have full load

Hi,
Delta load is done,now need to have full load.
Here for DTP we dont have full repair,what is the process.

Hi,
You will have to use repair full load at infopackage level.
But repair full load should be done only if their is any problem
in the load.
Process
1)selectively delete the data where problem had occured
2)Repiar full load in the infopackage for that selection.
You cant do a direct full load on the same selection as that of delta.
Please assign points if it helped you
Regards,
Senoy

All Contacts Lost from Computer, then iCloud, now what?

As above, but I had a backup from a month ago, still lost a lot of added things but it could have been worse. I guess you have to back up iCloud / your Address Book with an archive daily.
The problem is that when I import my remaining contacts back into the Addres Book, they disappear after a few seconds and never end up on my iCloud web page at my iCloud account. Now what???
I tried deleting the iCloud account, re initiating, all sorts of things but no joy.
aehaas

Contact applecare. they have procedures for this.

Hi, i bought an iphone 5s online, but it is icloud locked and the account owner forget the password and now i cant use it, it ask me everytime the password to activate iphone. what i have to do to start to use my iphone?

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Hello vlady1994,
It sounds like you purchased an iPhone from an independant party online and you are running into the Activation lock asking for the original owners Apple ID password. The original owner will have to first reset their account password:
Apple ID: Changing your password
http://support.apple.com/kb/ht5624
Then they will need to remove the device from their account with this article:
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/kb/ts4515
If the previous owner is not present
Make sure the device is powered on and connected to a Wi-Fi or cellular network. Then contact the previous owner and ask them to follow these steps to remove the device from their account:
Sign in to their iCloud account at www.icloud.com/find.
Click All Devices to open a list of devices linked to their account, then select the device to be removed.
Click the Erase button to erase all content and settings from the device. When prompted, don't enter a phone number or message. Click Next until the device is erased.
When the erase is complete, click "Remove from Account" to remove the device from the account.
After the device is erased and removed from the account, you can proceed with the device setup process.
Thank you for using Apple Support Communities.
All the best,
Sterling

Device driver installed. Now what?

Okay so I installed the device driver on my laptop, and plugged in my phone, now what?

If you want to download pics and music from your computer to your droid, then this tutorial should help you out.
--Reginald Prior

HT6058 I just downloaded the IOS 7.0.4 and it wiped out my ipad. Now when my ipad turns on it says to plug in to my itunes. I do that and it won't restore. Now what, I have lost everything.

I just downloaded the IOS 7.0.4 and it wiped out my ipad. Now what?
When I restart my ipad it tells me to plug in to Itunes and when I do it will not restore my ipad.
Now i have an empty Ipad?

http://support.apple.com/kb/HT1808
After it restores, restore from backup:
iOS: Backing Up and Restoring Data

Win7 64-bit "lost" device driver for Ipad mini-can't charge/transfer data

I have had no trouble up till now with plugging my ipad mini into my PC and moving music, photos etc. etc. A couple of days ago came the update to IOS 6.1.2. Yesterday I tried connecting the Ipad. The first thing that happened was that Itunes updated to the latest version. Now every time I try and connect, I get the message "device driver not installed successfully". I get a message that it is synching photos, music etc. but (a) I can't see the Ipad in windows explorer, (b) it won't charge.
Windows device manager says I have the latest driver.
I have uninstalled itunes (3 times now). I have uninstalled all other apple software and all the bits left behind when the uninstaller didn't do it's job properly.
I have followed all the instructions in the various KBs on the support site including rebooting the PC and turning the Ipad off and on again (numerous times). I've run everything as administrator.
I still have no success in acessing my stuff on windows - including some more music which I want to transfer. I wanted to put some documents on the Ipad to take to an exhibition today, but because of this c**p I couldn't.
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thanks for looking
Paul

restore the iPad preferably as new and start clean
http://support.apple.com/kb/HT4137

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ITunes Library damaged. Lost months of work. Now what?

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The old tricks: So I tried to delete the newly created "iTunes Library" file, and rename the "..(damages)" file. Also tried the same thing with my Time capsule backups. Same problem every time. So my library is actually lost? I don't think i'm ready to accept that.
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So what do I do now Apple? Why is there no tool out there to fix a damaged iTunes Library file? Or at least something to extract song rankings etc? This just ain't good enough.
I need to have this fixed. It's especially annoying since I know that "damaged" file is full of the data i've spent months creating. But I can't get it out of there. It's not like the file is corrupted/non-readable og anything like that.
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Best regards,
Thomas Kulvik
Ny Media AS
<Edited by Moderator>

Thanks for replying. However, that is not a solution in my case as it results in me loosing all my song rankings (about 14.000 of them). And when trying to copy back older versions of the Library from backup I get the same error message.
Anyone?
-Thomas

Lost device password BB9900 bold. Now what? I have full data backup on laptop.

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