Lost disk for Acrobat 8, have upgrade serial number, but not original media or older version serial number

I'm changing computers, and am trying to install Acrobat 8 Standard onto the new one. I have the files for the upgrade, and the serial number, but it asks for the original media or serial number for the version upgraded from, and we don't have that - we've lost the disks and the serial number.
The dialog box which pops up during installation says "Enter the response code provided by Adobe Customer Service for the number: XXXXXX" (There's an actual number, but that should be saved for a private discussion.)
Every attempt to contact Adobe runs into a brick wall. How do I recover the serial number for a purchase made 4 years (or more) ago?

Hi Municon,
Kindly refer the below mentioned documents.
Find your serial number quickly
Serial number, Redemption, and Product codes | Student & Teacher Editions
Thanks,
Atul Saini

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Lost disk for Acrobat 8, have upgrade serial number, but not original media or older version serial number

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