Lost FACETIME app on MACBOOK PRO LATE 2010

I lost the app for Facetime on macbook pro when i reinstall the OS. Now you have to purchase it to get it... How do i get it back without purchasing it... i know its only 99cent to get it but i just don't like purchasing anything online...

Greetings Jon,
I'm guessing from your description that you were using FaceTime Beta. With the release of the full version of FaceTime for sale in the Mac Appstore, the Beta is no longer available through Apple. If you have backups (which everyone with anything they care about on their computer should) you could restore the App from your backup.
If you don't like using a credit card online you can go buy an App Store gift card in a local store and add credit to your account to purchase it.
Best of luck!

Similar Messages

I have lost facetime on my macbook pro. Calls ring but message says fail

I have lost facetime on my macbook pro. I place the call, it rings then says 'failed'. Has been working very well until now. Any ideas anyone? Thanks.

Hello lindseynicola,
Thanks for using Apple Support Communities.
I understand that you're having issues with making calls using FaceTime on your Mac. I'd like you to take a look at the following troubleshooting information, in order to get this issue resolved:
Troubleshooting FaceTime for Mac
You can make FaceTime calls using the FaceTime app. You can call FaceTime users whose contact information is in Contacts. You can add contacts and edit contact information in either FaceTime or Contacts. To place a video call, you may use a phone number or email address.
If you encounter issues making or receiving FaceTime calls, try the following:
Verify that FaceTime is enabled in FaceTime > Preferences.If the issue persists, or if you see the message "Waiting for Activation", try toggling FaceTime off and then on.
Verify that the Date, Time, and Time Zone are set correctly:From the Apple () menu, choose System Preferences > Date & Time > Date & Time.
Enable "Set Automatically".
Click the Time Zone tab and confirm the closest city is correct.
Verify that both parties are connected to an active broadband Internet connection.
See Mac OS X: Troubleshooting a cable modem, DSL, or LAN Internet connection.
Consult Using FaceTime behind a firewall for necessary ports to open in firewalls, security software and routers.
If you encounter issues using a Wi-Fi network, use standard Wi-Fi network troubleshooting to resolve interference and other issues.
Verify the phone number or email address being used is the correct one activated for FaceTime.You can verify that you are using a valid Apple ID at appleid.apple.com. You can also create an Apple ID or reset your password from this website.
Verify that both parties have installed the latest software updates for their Mac and/or device. See:
Mac OS X: Updating your software
iOS: How to update your iPhone, iPad, or iPod touch
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/TS4185
Take care,
Alex H.

Macbook Pro Late 2010- High Temperatures, Low Load

So, before I say anything here, I've just recently had a logic board replacement. I was having some serious issues which it did fix, but some must be from another reason.
Firstly, I dont know if this is normal, but my Macbook Pro (Late 2010 model, 15") gets extremely hot, sometimes doing nothing more than Photoshop or even broswing the internet. I have it on a flat surface, where the fans have room to expel the air, and although they appear to be running normally, it doesnt seem to help.
I have also experienced issues with the charger. My last charger stopped working unexpectidly, and already the new one I got shortly before I took the laptop to be repaired is having issues. The connector is getting extremely hot as the other did before it died, and the LED light is not on most of the time, yet the laptop is still being charged.
The laptop seems to get hottest on the top left corner around the escape button. There isn't much of a noticable difference in temperature on battery versus power supply.
Thanks in advance for any help.

Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
If this does not help, you may have to contact Apple again.
Best.

Macbook Pro late 2010 build Lion OS extremely slow

I have a Macbook Pro late 2010, purchased with OS Snow Leopard. I then upgraded to Lion with the result that all native and added applications open, perform, and close extremely slowly. Mail is the worst, with opening sometimes taking 20 seconds, closing longer. I would appreciate any ideas for a remedy, short of removing Lion and and reinstalling Snow Leopard. Thanks

I have a Macbook Pro late 2010, purchased with OS Snow Leopard. I then upgraded to Lion with the result that all native and added applications open, perform, and close extremely slowly. Mail is the worst, with opening sometimes taking 20 seconds, closing longer. I would appreciate any ideas for a remedy, short of removing Lion and and reinstalling Snow Leopard. Thanks

Macbook pro late 2010 battery at 24 cycles for 15 weeks computer and capacity is already 93%, anything wrong?

macbook pro late 2010 battery at 24 cycles for 15 weeks computer and capacity is already 93%, anything wrong?

How many cycles depends on how often you drain the battery down low and then recharge it to maximum, ideally use it a little less on battery and a bit more on mains and the cycle count will slow down. Every couple of months you need to re-calibrate the Battery for best long term results.

Spilt water on my macbook pro late 2010- turns on normally and charges just the keyboard is broken?

Hello everyone,
I had an absolute shocker and spilt some water on my macbook pro late 2010 addition.
However the laptop itself turns on fine, charges normally and the trackpad works just the keyboard itself unfortunately doesn't want to work.. Occasionally a few keys will work, but thats about it.
I basically want to get rid of it as I have recently purchased a new mac.
Could someone possibly lead me in the right direction as to where to sell my laptop and for how much it'll go for? Or would it be a better option to get the laptop repaired and then sell it on? Either way I'm not actually bothered as long as I get a reasonable sum for the laptop.
Thank you very much,
Paris

Damaged, it is not worth much to people as the cost of repair may be too much. You can try http://www.gazelle.com/

My Macbook pro, (late 2010) sometimes will sleep and won't wake up. then the sleep light flashes.What's the problem?

My Macbook pro, (late 2010) sometimes will sleep and won't wake up. then the sleep light flashes.What's the problem

Hi I've been following this thread (along with a different one on the same topic). I've been having the same problem with my ibook. I can add that I have no problem with startup. It's just that the screen "goes to sleep" unexpectedly and may operate normally for a few minutes or a few hours at most. Opening and closing the lid or restarting seems to cause it to awaken but then usually for just a few seconds or minutes. If it is connected to another video display that display continues functioning fine even though the computer screen is blank. In addition the desktop is there and visible faintly or if totally blank can be backlit through the apple logo and can be read. I've had my logic board replaced twice under the extended warranty and assumed it was that but now I'm thinking of the reed switch. Apple refuses to consider any further work under warranty as the last repair was in Jan, 06 and they claim only a 90 parts warranty and the machine is from 03. Any thoughts before I cut the wires? I have reset the pmu, run cocktail and disk utility. Other than the sleep issue the machine works fine. thanks Ronda or anyone else who has any ideas... Dave

MacBook Pro (Late 2010) not booting up properly

I have a late 2010 MacBook Pro that will not start up properly, when I hit the power button the screen flashes white with the chime but no apple logo. The screen then turns off and the white indicator light starts flashing(at normal sleep speed) a few moments after bootup. During this process the magstrip stays solid green the entire time. While the front indicator is solid I tried making sure my screen brightness was not down or if I could turn up the brightness on my keyboard (which I couldnt) and the green light for the caps lock wouldnt come on either.
I have read through some other posts and have reset the NVRAM and tried to boot into safe mode, however I can not do such a thing with the screen turning off right after bootup.
Any help would be greatly appercaited, it was just working the other day and hasnt been moved so I'm lost as to what is wrong

Kinger2010,
you can try this: boot your MacBook Pro into Recovery mode by holding down a Command key and the R key as it starts up. Once the OS X Utilities menu appears, select Disk Utility. On the left-hand side of the Disk Utility window, select your internal disk’s boot partition (typically called “Macintosh HD”). On the right-hand side, press the Verify Disk button if it’s not greyed out; if it is greyed out, or if it reports that errors were found, press the Repair Disk button. Once the verification/repair is completed, exit Disk Utility and select Restart from the Apple menu to restart in normal mode. Does it reach the login screen now?

MacBook Pro late 2010 i7 2.66 crashes randomlly while using expose

Hi everyone:
My MBP late 2010 with i7 2.66 cpu and 8GB memory was working fine untill I updated with Mountian Lion. It crashes randomly while using expose option (both trackpad gesture or keyboard).
And the panic report says:
Interval Since Last Panic Report: 232695 sec
Panics Since Last Report:          1
Anonymous UUID:                    48EABB68-55A6-9A63-56F3-BDA022391083
Fri Jan 11 08:55:40 2013
panic(cpu 3 caller 0xffffff7f8a3e0b25): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff811d7cd000 0x0a5480a2, D0, P3/4
Backtrace (CPU 3), Frame : Return Address
0xffffff80fa232f80 : 0xffffff8009c1d626
0xffffff80fa232ff0 : 0xffffff7f8a3e0b25
0xffffff80fa233080 : 0xffffff7f8a4da4b3
0xffffff80fa2330e0 : 0xffffff7f8a4da527
0xffffff80fa233150 : 0xffffff7f8a7ef853
0xffffff80fa233290 : 0xffffff7f8a500659
0xffffff80fa2332c0 : 0xffffff7f8a3ea8da
0xffffff80fa233370 : 0xffffff7f8a3e5fac
0xffffff80fa233560 : 0xffffff7f8a3e71d8
0xffffff80fa233630 : 0xffffff7f8b58445e
0xffffff80fa2336f0 : 0xffffff7f8b5b500f
0xffffff80fa233770 : 0xffffff7f8b599b4a
0xffffff80fa2337d0 : 0xffffff7f8b59a415
0xffffff80fa233820 : 0xffffff7f8b59a80f
0xffffff80fa2338c0 : 0xffffff7f8b59b239
0xffffff80fa233900 : 0xffffff7f8b556e81
0xffffff80fa233a80 : 0xffffff7f8b5977fe
0xffffff80fa233b40 : 0xffffff7f8b55598a
0xffffff80fa233ba0 : 0xffffff800a065bc9
0xffffff80fa233bc0 : 0xffffff800a067170
0xffffff80fa233c20 : 0xffffff800a064b8f
0xffffff80fa233d70 : 0xffffff8009c981e1
0xffffff80fa233e80 : 0xffffff8009c20aed
0xffffff80fa233eb0 : 0xffffff8009c10448
0xffffff80fa233f00 : 0xffffff8009c1961b
0xffffff80fa233f70 : 0xffffff8009ca5b16
0xffffff80fa233fb0 : 0xffffff8009cced53
      Kernel Extensions in backtrace:
         com.apple.NVDAResman(8.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f8a379 000->0xffffff7f8a67bfff
            dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f8a17c000
            dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f8a365000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f8a322000
         com.apple.nvidia.nv50hal(8.0)[9F3D09B5-3158-3D9E-BDA3-E71576AAD3B7]@0xffffff7f8 a689000->0xffffff7f8a9abfff
            dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f8a3 79000
            dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f8a17c000
         com.apple.GeForce(8.0)[2E56ED9A-D848-3795-9E52-56BABDC9000C]@0xffffff7f8b549000 ->0xffffff7f8b60bfff
            dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f8a3 79000
            dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f8a365000
            dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f8a17c000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f8a322000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12C60
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide:     0x0000000009a00000
Kernel text base: 0xffffff8009c00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 233835252465975
last loaded kext at 233057083883939: com.sophos.kext.sav    8.0.4 (addr 0xffffff7f8c269000, size 24576)
last unloaded kext at 233038594840361: com.sophos.kext.sav    8.0.4 (addr 0xffffff7f8c264000, size 20480)
loaded kexts:
com.sophos.kext.sav    8.0.4
com.silex.driver.sxuptp    1.5.1
com.apple.driver.AudioAUUC    1.60
com.apple.driver.AppleHWSensor    1.9.5d0
com.apple.driver.AGPM    100.12.69
com.apple.filesystems.autofs    3.0
com.apple.driver.AppleMikeyHIDDriver    122
com.apple.driver.AppleHDA    2.3.1f2
com.apple.driver.AppleUpstreamUserClient    3.5.10
com.apple.GeForce    8.0.0
com.apple.iokit.IOUserEthernet    1.0.0d1
com.apple.iokit.IOBluetoothSerialManager    4.0.9f33
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport    4.0.9f33
com.apple.driver.AppleIntelHDGraphics    8.0.0
com.apple.driver.AppleMikeyDriver    2.3.1f2
com.apple.Dont_Steal_Mac_OS_X    7.0.0
com.apple.driver.AppleSMCPDRC    1.0.0
com.apple.driver.AppleSMCLMU    2.0.2d0
com.apple.driver.ApplePolicyControl    3.2.11
com.apple.driver.AppleIntelHDGraphicsFB    8.0.0
com.apple.driver.AppleMCCSControl    1.0.33
com.apple.driver.AppleMuxControl    3.2.11
com.apple.driver.AppleLPC    1.6.0
com.apple.driver.ACPI_SMC_PlatformPlugin    1.0.0
com.apple.driver.SMCMotionSensor    3.0.2d6
com.apple.driver.AppleUSBTCButtons    235.4
com.apple.driver.AppleUSBTCKeyboard    235.4
com.apple.driver.AppleIRController    320.15
com.apple.driver.AppleUSBCardReader    3.1.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
com.apple.BootCache    34
com.apple.iokit.SCSITaskUserClient    3.5.1
com.apple.driver.XsanFilter    404
com.apple.iokit.IOAHCIBlockStorage    2.2.2
com.apple.driver.AppleUSBHub    5.2.5
com.apple.driver.AppleFWOHCI    4.9.6
com.apple.driver.AirPort.Brcm4331    602.15.22
com.apple.iokit.AppleBCM5701Ethernet    3.2.5b3
com.apple.driver.AppleAHCIPort    2.4.1
com.apple.driver.AppleUSBEHCI    5.4.0
com.apple.driver.AppleEFINVRAM    1.6.1
com.apple.driver.AppleSmartBatteryManager    161.0.0
com.apple.driver.AppleACPIButtons    1.6
com.apple.driver.AppleRTC    1.5
com.apple.driver.AppleHPET    1.7
com.apple.driver.AppleSMBIOS    1.9
com.apple.driver.AppleACPIEC    1.6
com.apple.driver.AppleAPIC    1.6
com.apple.driver.AppleIntelCPUPowerManagementClient    196.0.0
com.apple.nke.applicationfirewall    4.0.39
com.apple.security.quarantine    2
com.apple.driver.AppleIntelCPUPowerManagement    196.0.0
com.apple.kext.triggers    1.0
com.apple.driver.DspFuncLib    2.3.1f2
com.apple.iokit.IOAudioFamily    1.8.9fc10
com.apple.kext.OSvKernDSPLib    1.6
com.apple.iokit.IOSurface    86.0.3
com.apple.iokit.IOSerialFamily    10.0.6
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport    4.0.9f33
com.apple.iokit.IOBluetoothFamily    4.0.9f33
com.apple.iokit.IOFireWireIP    2.2.5
com.apple.nvidia.nv50hal    8.0.0
com.apple.NVDAResman    8.0.0
com.apple.driver.AppleHDAController    2.3.1f2
com.apple.iokit.IOHDAFamily    2.3.1f2
com.apple.driver.AppleSMBusController    1.0.10d0
com.apple.driver.AppleSMBusPCI    1.0.10d0
com.apple.driver.AppleGraphicsControl    3.2.11
com.apple.driver.AppleBacklightExpert    1.0.4
com.apple.iokit.IONDRVSupport    2.3.5
com.apple.iokit.IOGraphicsFamily    2.3.5
com.apple.driver.IOPlatformPluginLegacy    1.0.0
com.apple.driver.IOPlatformPluginFamily    5.2.0d16
com.apple.driver.AppleSMC    3.1.4d2
com.apple.driver.AppleUSBMultitouch    235.7
com.apple.iokit.IOUSBHIDDriver    5.2.5
com.apple.iokit.IOSCSIBlockCommandsDevice    3.5.1
com.apple.iokit.IOUSBMassStorageClass    3.5.0
com.apple.driver.AppleUSBMergeNub    5.2.5
com.apple.driver.AppleUSBComposite    5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice    3.5.1
com.apple.iokit.IOBDStorageFamily    1.7
com.apple.iokit.IODVDStorageFamily    1.7.1
com.apple.iokit.IOCDStorageFamily    1.7.1
com.apple.iokit.IOAHCISerialATAPI    2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily    3.5.1
com.apple.iokit.IOUSBUserClient    5.2.5
com.apple.iokit.IOFireWireFamily    4.5.5
com.apple.iokit.IO80211Family    500.15
com.apple.iokit.IOEthernetAVBController    1.0.2b1
com.apple.iokit.IONetworkingFamily    3.0
com.apple.iokit.IOAHCIFamily    2.2.1
com.apple.iokit.IOUSBFamily    5.4.0
com.apple.driver.AppleEFIRuntime    1.6.1
com.apple.iokit.IOHIDFamily    1.8.0
com.apple.iokit.IOSMBusFamily    1.1
com.apple.security.sandbox    220
com.apple.kext.AppleMatch    1.0.0d1
com.apple.security.TMSafetyNet    7
com.apple.driver.DiskImages    344
com.apple.iokit.IOStorageFamily    1.8
com.apple.driver.AppleKeyStore    28.21
com.apple.driver.AppleACPIPlatform    1.6
com.apple.iokit.IOPCIFamily    2.7.2
com.apple.iokit.IOACPIFamily    1.4
com.apple.kec.corecrypto    1.0
Any suggestions on this.
Happens only when using expose. every other thing is fine.

You have what one poster here describes as the 'Edsel' of MacBook Pros. According to your kernel panic, you have one of the mid-2010 models with the defective NVIDIA GPU.
Even though your experience is not the same as noted in this - http://support.apple.com/kb/TS4088?viewlocale=en_US&locale=en_US - article, it's the GPU. Apple should replace your logic board free of charge.
Good luck - be sure and print out the KB article when you take your machine back to the Apple Store.
Clinton

15" Macbook pro (late 2010) shuts down randomly! HELP!

hey guys, i bought a 15" macbook pro core i7 late 2010 model a few years back, and i havent had a problem with it until now, it shuts off randomly and then when turning it back on it dsays "macbook shut down because of a problem" . NOW, I dont know how to read error reports, and hopefully one of you can and shed some light on whats going on, and give me any suggestions on what to do? any help is welcome, thanks!
Interval Since Last Panic Report: 160325 sec
Panics Since Last Report:          2
Anonymous UUID:                    53A15492-0519-3873-5541-903E91DA9A97
Mon Sep 16 19:00:29 2013
panic(cpu 2 caller 0xffffff7f85a29f1a): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00610210: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80f4a63000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.5/src/AppleM uxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 2), Frame : Return Address
0xffffff80e5f23100 : 0xffffff800381d626
0xffffff80e5f23170 : 0xffffff7f85a29f1a
0xffffff80e5f23240 : 0xffffff7f83f9cf1e
0xffffff80e5f23300 : 0xffffff7f8407112d
0xffffff80e5f23340 : 0xffffff7f8424df79
0xffffff80e5f23370 : 0xffffff7f8424ed31
0xffffff80e5f233b0 : 0xffffff7f83f75feb
0xffffff80e5f234d0 : 0xffffff7f83f76a00
0xffffff80e5f23560 : 0xffffff7f83f730ac
0xffffff80e5f235a0 : 0xffffff7f83f73029
0xffffff80e5f23640 : 0xffffff7f83fa186e
0xffffff80e5f23840 : 0xffffff7f83fa2722
0xffffff80e5f23920 : 0xffffff7f84f87f80
0xffffff80e5f23960 : 0xffffff7f84f97db7
0xffffff80e5f23980 : 0xffffff7f84fc6e5f
0xffffff80e5f239c0 : 0xffffff7f84fc6ebd
0xffffff80e5f23a00 : 0xffffff7f84f9db8f
0xffffff80e5f23a50 : 0xffffff7f84f67fe6
0xffffff80e5f23ae0 : 0xffffff7f84f63d7c
0xffffff80e5f23b10 : 0xffffff7f84f6190b
0xffffff80e5f23b40 : 0xffffff8003c66363
0xffffff80e5f23bc0 : 0xffffff8003c683f3
0xffffff80e5f23c20 : 0xffffff8003c65e2f
0xffffff80e5f23d70 : 0xffffff8003898c01
0xffffff80e5f23e80 : 0xffffff8003820b3d
0xffffff80e5f23eb0 : 0xffffff8003810448
0xffffff80e5f23f00 : 0xffffff800381961b
0xffffff80e5f23f70 : 0xffffff80038a6536
0xffffff80e5f23fb0 : 0xffffff80038ce9e3
      Kernel Extensions in backtrace:
         com.apple.driver.AppleMuxControl(3.4.5)[49FEF732-D7A3-327B-A7AA-6AC5A6E3DCFF]@0 xffffff7f85a1c000->0xffffff7f85a2efff
            dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[1D0BB11E-7D71-34CF-ACC3-57DF01CADA 08]@0xffffff7f85a17000
            dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f83ea5000
            dependency: com.apple.driver.AppleGraphicsControl(3.4.5)[4A2C8548-7EF1-38A9-8817-E8CB34B8DC A6]@0xffffff7f85a03000
            dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7f83de8000
            dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f83f27000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f83ee4000
         com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f83f 3b000->0xffffff7f841e0fff
            dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f83ea5000
            dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f83f27000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f83ee4000
         com.apple.nvidia.nv50hal(8.1.2)[988EAF3A-3318-3787-8A5A-844830FA1522]@0xffffff7 f841ec000->0xffffff7f844c0fff
            dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f83f 3b000
            dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f83ea5000
         com.apple.GeForce(8.1.2)[7EC545A4-4B57-32F1-8DC3-C31023AFBDCB]@0xffffff7f84f450 00->0xffffff7f85012fff
            dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f83f 3b000
            dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f83f27000
            dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f83ea5000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f83ee4000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12E55
Kernel version:
Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
Kernel slide:     0x0000000003600000
Kernel text base: 0xffffff8003800000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 72781453061
last loaded kext at 38690362121: com.apple.driver.AppleHWSensor          1.9.5d0 (addr 0xffffff7f857e5000, size 36864)
loaded kexts:
com.apple.driver.AppleHWSensor          1.9.5d0
com.apple.iokit.IOBluetoothSerialManager          4.1.4f2
com.apple.driver.AudioAUUC          1.60
com.apple.filesystems.autofs          3.0
com.apple.driver.AppleTyMCEDriver          1.0.2d2
com.apple.driver.AGPM          100.12.87
com.apple.driver.AppleHDAHardwareConfigDriver          2.3.7fc4
com.apple.driver.AppleHDA          2.3.7fc4
com.apple.driver.AppleSMCPDRC          1.0.0
com.apple.driver.AppleSMCLMU          2.0.3d0
com.apple.driver.AppleBacklight          170.2.5
com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
com.apple.driver.AppleIntelHDGraphics          8.1.2
com.apple.driver.AppleIntelHDGraphicsFB          8.1.2
com.apple.driver.AppleUpstreamUserClient          3.5.10
com.apple.GeForce          8.1.2
com.apple.nvidia.NVDAStartup          8.1.2
com.apple.driver.AppleMikeyHIDDriver          122
com.apple.driver.AppleMikeyDriver          2.3.7fc4
com.apple.iokit.IOBluetoothUSBDFU          4.1.4f2
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.1.4f2
com.apple.driver.AppleMuxControl          3.4.5
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.ApplePolicyControl          3.4.5
com.apple.driver.AppleLPC          1.6.0
com.apple.driver.AppleMCCSControl          1.1.11
com.apple.driver.SMCMotionSensor          3.0.3d1
com.apple.driver.AppleUSBTCButtons          237.1
com.apple.driver.AppleUSBCardReader          3.1.7
com.apple.driver.AppleFileSystemDriver          3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          34
com.apple.driver.AppleUSBTCKeyEventDriver          237.1
com.apple.driver.AppleIRController          320.15
com.apple.driver.AppleUSBTCKeyboard          237.1
com.apple.iokit.SCSITaskUserClient          3.5.5
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.3.1
com.apple.driver.AppleAHCIPort          2.5.2
com.apple.driver.AppleUSBHub          5.5.5
com.apple.driver.AirPort.Brcm4331          615.20.17
com.apple.driver.AppleFWOHCI          4.9.6
com.apple.iokit.AppleBCM5701Ethernet          3.6.1b4
com.apple.driver.AppleUSBEHCI          5.5.0
com.apple.driver.AppleUSBUHCI          5.2.5
com.apple.driver.AppleEFINVRAM          1.7
com.apple.driver.AppleRTC          1.5
com.apple.driver.AppleSmartBatteryManager          161.0.0
com.apple.driver.AppleACPIButtons          1.7
com.apple.driver.AppleHPET          1.8
com.apple.driver.AppleSMBIOS          1.9
com.apple.driver.AppleACPIEC          1.7
com.apple.driver.AppleAPIC          1.6
com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0
com.apple.nke.applicationfirewall          4.0.39
com.apple.security.quarantine          2.1
com.apple.driver.AppleIntelCPUPowerManagement          196.0.0
com.apple.iokit.IOSerialFamily          10.0.6
com.apple.kext.triggers          1.0
com.apple.driver.DspFuncLib          2.3.7fc4
com.apple.iokit.IOAudioFamily          1.8.9fc11
com.apple.kext.OSvKernDSPLib          1.6
com.apple.driver.IOPlatformPluginLegacy          1.0.0
com.apple.nvidia.nv50hal          8.1.2
com.apple.NVDAResman          8.1.2
com.apple.driver.AppleSMBusPCI          1.0.11d0
com.apple.iokit.IOFireWireIP          2.2.5
com.apple.driver.AppleHDAController          2.3.7fc4
com.apple.iokit.IOHDAFamily          2.3.7fc4
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.1.4f2
com.apple.driver.AppleBacklightExpert          1.0.4
com.apple.iokit.IOSurface          86.0.4
com.apple.iokit.IOBluetoothFamily          4.1.4f2
com.apple.driver.AppleGraphicsControl          3.4.5
com.apple.iokit.IONDRVSupport          2.3.7
com.apple.driver.IOPlatformPluginFamily          5.3.0d51
com.apple.driver.AppleSMBusController          1.0.11d0
com.apple.iokit.IOGraphicsFamily          2.3.7
com.apple.driver.AppleSMC          3.1.4d2
com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.5
com.apple.iokit.IOUSBMassStorageClass          3.5.1
com.apple.driver.AppleUSBMultitouch          237.3
com.apple.iokit.IOUSBHIDDriver          5.2.5
com.apple.driver.AppleUSBMergeNub          5.5.5
com.apple.driver.AppleUSBComposite          5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.5
com.apple.iokit.IOBDStorageFamily          1.7
com.apple.iokit.IODVDStorageFamily          1.7.1
com.apple.iokit.IOCDStorageFamily          1.7.1
com.apple.iokit.IOAHCISerialATAPI          2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.5
com.apple.iokit.IOAHCIFamily          2.3.1
com.apple.iokit.IO80211Family          530.4
com.apple.iokit.IOUSBUserClient          5.5.5
com.apple.iokit.IOFireWireFamily          4.5.5
com.apple.iokit.IOEthernetAVBController          1.0.2b1
com.apple.iokit.IONetworkingFamily          3.0
com.apple.iokit.IOUSBFamily          5.6.0
com.apple.driver.AppleEFIRuntime          1.7
com.apple.iokit.IOHIDFamily          1.8.1
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          220.3
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.DiskImages          345
com.apple.iokit.IOStorageFamily          1.8
com.apple.driver.AppleKeyStore          28.21
com.apple.driver.AppleACPIPlatform          1.7
com.apple.iokit.IOPCIFamily          2.7.3
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.corecrypto          1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x802C, 0x31364A54463531323634485A2D3147344D31
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x802C, 0x31364A54463531323634485A2D3147344D31
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS725050A9A362, 500.11 GB
Serial ATA Device: MATSHITADVD-R   UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3
-cheers

You have the MacBookPro6,2, the Edsel of Macs. It may be covered by this program:
MacBook Pro (15-inch, Mid 2010): Intermittent black screen or loss of video
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider, to have the machine tested. The routine hardware diagnostics used by service providers may not detect the fault. There is a specific test for this issue.
Print the first page of the panic report, and the support page linked above, and bring them with you.
Note that the replacement program only applies within three years of purchase. If you wait beyond that date, Apple may refuse the service. In that case, you'll be quoted a price of about $300 (in the U.S.) for a depot repair.
Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
*An SSD doesn't need to be zeroed.
You may be able to stop the panics by disabling automatic graphics switching in the Energy Saver preference pane, but that's not a solution.
Most likely, the logic board will be replaced. Sometimes the replacement part is also defective, so be prepared for that possibility.

MacBook Pro late 2010 overheats and disk gets full

Using my MacBook Pro (model 6,2 or late 2010) just with Safari, or chrome and Mail, It gets fans spin a lot the speed decreases and I get a window telling me that there is no more space left for memory usage, but I have 20 GB hard disk free. If i check, I have only 400 mb free. I restart and the hard disk space again is 20 GB free and fans stop spinning a lot.

If you are on the record with a case number, you are more than likely to be taken care of out of warranty.
Genius reservation http://www.apple.com/retail/geniusbar/
on-line https://getsupport.apple.com/GetproductgroupList.action
check warranty https://selfsolve.apple.com/agreementWarrantyDynamic.do

Ssd express card on macbook pro (late 2010)

could I use a ssd express card to run Win7 and/or OS X as a startup disk?
What size of ssd card would I require? any recommended ssd express card brands?
Thanks
Macbook Pro 17" 2.8 Ghz | 7200 HDD | 4 GB Ram | Mac OS X (10.6.7)

Greetings Jon,
I'm guessing from your description that you were using FaceTime Beta. With the release of the full version of FaceTime for sale in the Mac Appstore, the Beta is no longer available through Apple. If you have backups (which everyone with anything they care about on their computer should) you could restore the App from your backup.
If you don't like using a credit card online you can go buy an App Store gift card in a local store and add credit to your account to purchase it.
Best of luck!

MacBook Pro Late 2010, Model 7,1 Error in Upgrading to 8 GB RAM

I've been trying to upgrade my RAM to 8 GB from the 4 GB on my MacBook Pro Model 7,1, late 2010.
My 4 GB runs smoothly; I can get 6 GB to run smoothly, switching 4 GB PNY to banks 0 or 1 without a problem.
All memory tests good in either bank.
When both 4 GB RAM modules are inserted, the MacBook Pro hangs a few seconds after the gear starts turning on start-up.
I have now tried two pair of 4 GB RAM modules. Same results every time.
I am running all the OS updates from Apple using OS 10.6.8. I am now running 6 GB RAM without a hitch. Any suggestions on how to get both 4 GB RAM modules to work together so that I'll have the advantages of the full 8 GBytes?
TIA
Jeff
(P.S. Search of pasts posts not helpful.)

Welcome to Apple Support Communities.
Not trying to be redundant about things you've already tried, but you didn't mention it, so I'll offer this:
Have you tried a PRAM after installing both 4GB modules?
I had a similar problem with a RAM upgrade in a 2009 MacBook Pro.
Once PRAM was reset at power-on (hold down Command-Option-P-R and wait for it to reboot twice before releasing the keys) it worked.
An SMC reset wouldn't seem to be related to RAM, but it doesn't hurt anything to try:
http://support.apple.com/kb/HT3964

Macbook Pro (Late 2010) breaking down.

Alright, so I bought a Macbook Pro on Black Friday at the Saint Louis Galleria mall. For two years, it's been running relatively well, but suddenly, two months ago, I started having extreme problems.
First of all, the wifi on the computer seems to have gone haywire. 9/10 tries on opening a webpage on any given browser, it gives me an error about the DSL link. Now, I'm not that experienced with technical stuff, but I think this has to do with my computer, since there are three other computers in the house that run on the same wifi, and they are running just fine.
Next, my fan stopped working. It makes weird crackling sounds time to time, and I've tried using SMC Fan Control, but it just rests at 0RPM, and at 150-190 degrees F. Now, I'm pretty sure that's not good for the computer, running at that temperature. This causes the computer to lag uncontrollably on opening any video, or application that takes a medium amount of RAM, for instance, it starts chopping up Youtube videos and iMovie or Skype.
The third problem I'm having is the battery life. It's gone from the alleged 10 hours down to about 45 minutes. Once I unplug the charger, it's a waiting game, it goes to 100% to 50% in about 20-30 minutes.
I wonder if anybody else has had these problems. I have never spilled anything on my laptop, and have never dropped it either. It's warranty lasted 1 year, and I don't have the cash to buy another computer. I have already tried resetting it a month ago, wiping everything off of my computer, but it STILL DIDN'T WORK!! Please help!
Thanks,
Tolga

You have the MacBookPro6,2, the Edsel of Macs. It may be covered by this program:
MacBook Pro (15-inch, Mid 2010): Intermittent black screen or loss of video
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider, to have the machine tested. The routine hardware diagnostics used by service providers may not detect the fault. There is a specific test for this issue.
Print the first page of the panic report, and the support page linked above, and bring them with you.
Note that the replacement program only applies within three years of purchase. If you wait beyond that date, Apple may refuse the service. In that case, you'll be quoted a price of about $300 (in the U.S.) for a depot repair.
Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
*An SSD doesn't need to be zeroed.
You may be able to stop the panics by disabling automatic graphics switching in the Energy Saver preference pane, but that's not a solution.
Most likely, the logic board will be replaced. Sometimes the replacement part is also defective, so be prepared for that possibility.

Macbook Pro (late 2010) Lid won't close

I bought a lightly used, under a year old and still covered with Apple Care MBP a couple of months ago and now it won't shut. I can get about half way shut and it just stops. I don't want to force it so the poor thing sits open 24/7 but that kind of defeats most of the reasons I purchased a macbook.
I haven't taken it in yet mostly because I'm about an hour away from my prefered Apple store and also because it's my only computer currently and I'm not sure how long it would be gone.
I have no idea if they will say it is covered or not, one morning it was fine and a few hours later it just didn't want to shut anymore.
I've tried google searches to see if anyone has mentioned them not closing but I don't get the posts I'm looking for, is this something that can be fixed in store or would it need to be shipped off?
I have time machine running so luckily I won't lose all my files but the time and coverage are a concern.
Thanks for any responses.

Hi p,
Well, the obvious question is, did it sustain physical damage? Tech repair people are very good at discerning that, and that will be an obvious question on their part.
Aside from that, is the hinge loose? Is the keyboard raised? I'm not familiar with that exact model, but it may be a simple matter of adjust the hinge. Or, it could be a bad battery which is expanding. Given that you have AppleCare, I'd take it in asap. The sooner you take it in, the sooner you get it back, and it may be something they can fix while you wait.

Lost FACETIME app on MACBOOK PRO LATE 2010

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