Lost fifa 12 game purchased item & orders

hello all i purchased fifa 12 game using united kingdom region after while i was trying to syncronize with my ipad2 i lost the item in my application library later on i changed my region to united states and i have been trying to retrive my purchase but i have not been able to do that can anyone help on this issue please.

Does it matter if I am in manual managed mode or not? Currently I am not in manual mode but have switched back and forth numerous times. I think I'm screwed now because the last time I turned off manual mode and sync'd, I lost the TV video purchase I had made. Now, the only thing I see is in my Purchases, there is the show with an exclamation point. Won't apple let me download it again? What can I do, I really don't want to throw away the money I spent on this purchase just to to some user or technological error. Does itunes have acustomer support phone number?
thanks

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