Lost functionality with the new website

With the new website I can no longer control my indoor pan/tilt/zoom camera.  Why?


The ability to control your indoor camera has not been impacted by the web application update. Here are a couple things to try:
Clear browser cache/temporary internet files
Try another browser.
If using Internet Explorer try Mozilla Firefox or Google Chrome. Oftentimes older versions of Internet Explorer can cause unwanted problems.
If you are still unable to control your camera after trying these steps, share a little information with us by clicking here. In your message please include:
Your name
Account number
Address
Contact number
Browser name and version
Describe your experience or any error messages received

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