Lost. Help Needed. Setting up Exchange Account on iPhone

Hello all
Long story short - I'm trying to set up my fathers exchange account on his brand new iPhone.
I have his username, password and what I believe to be the server - mbx2.exchprod.usa.net
After 'verifying Exchange account information' on the first account creation screen, I proceed to 'Enter your Exchange account information'
Entering, mbx2.exchprod.usa.net into the serve field and clicking next gives me the 'Exchange accoutn verification failed.
Any help would be greeeatly appreciated.
Thanks
Stuart

Does the company that hosts the Exchange account allow users to connect with their iPhones. It isn't as simple as knowing the settings, they have to allow it and the Exchange admin have to setup certain things on the mail servers.
If they don't have ActiveSync (what is needed by them), do they offer IMAP or POP access instead?

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