Lost I'd, password, don't remember questions

My daughter has somehow changed her password and doesn't remember any of the  quiz question answers. How can we reset, get her a new user name  and still reinstall all the apps she bought and store on the cloud?

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a rescue email address or a Security Questions issue, then see:
         If you forgot the answers to your Apple ID security questions - Apple Support.
         Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
     4. Account security issues almost always require you to speak directly to an
         Apple representative to securely establish your identity as the account holder.
         You can set it up so that Apple calls you, either immediately or at a time
         convenient to you.
            1. Go to www.apple.com/support.
            2. Choose Contact Support and click Contact Us.
            3. Choose Other Apple ID Topics and choose the appropriate topic for
                your issue.
            4. Follow the onscreen instructions.
         Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                        Apple ID- All about Apple ID security questions.

Similar Messages

  • Lost my id password and my secret question

    hellow
    i have lost my id password and my secret question
    can please let me know how to take them back or the way create a new ones
    thanks

    Hello samir0809
    Welcome to Support Forums
    If you know the Username or the Email that you used for your BlackBerry ID then you can reset your password by following this KB :
    KB26361  : How to change or reset a BlackBerry ID password.
    But if you're unable to access or have used a email which you don't have any access then you can create a new BlackBerry ID by following this KB :
    KB26694 : How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone
    But if you follow this KB be sure to do a backup  of your device .
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

  • Password - don't remember now

    ATTENTION brooklynshelley
    Your post was removed to a secure area out of public view because it violates forum posting guidelines.
    Forum Guidelines state >>> clickable link http://forums.comcast.com/t5/Forum-Guidelines/Posting-Guidelines/td-p/866289 which everyone should read BEFORE making a first post
    Please don't;
    Post personal information in the forums
    Please do your best to keep your identity and personal information safe. This includes:
    Your full name
    Your telephone number
    Your Physical/Mailing Address
    Email addresses <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<
    Credit Card numbers
    Account numbers
    Personal public IP addresses
    Modem MAC address and / or serial number
    Active phishing links
    Other personally identifiable information
    Here is your post with the information removed;
    XXXXXXXXXXXXXX  It had a password of XXXXXXXXXXXXX.  I need a new one please.

    http://support.apple.com/kb/ht1212
    MacBook Pro, Mac OS X (10.8.2) 2.4GHz IntelCore i5 320 HD 8GB RAM ParallelsDesktop8.0 iPhone5_iOS6.0.2

  • HT201365 How do I unlock the activation code from icloud if I find my lost phone and I don't remember the passcode or never set one?

    I forgot the passcode on my phone. Can I unlock it remotely, ie. via iCloud?

    No, not if you didn't lock it by placing it in lost mode.

  • I can't remember my Apple ID password or my security question answers. When I try to reset my password it wants to send it to my e-mail address but I can't get the e-mail because I don't have security answers or the password. How do I reset password?

    I can't remember my Apple ID password or my security question answers. When I try to reset my password it wants to send it to my e-mail address but I can't get the e-mail because I don't know my security answers or the password. How do I reset password?

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a rescue email address or a Security Questions issue, then see:
             If you forgot the answers to your Apple ID security questions - Apple Support.
             Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • Hello I have an apple Id on my ipad 2 and I want to change my password of my Id but I could not do it because I don't remember the answers to the security questions what to do?

    Hello I have an apple Id on my ipad 2 and I want to change my password of my Id but I could not do it because I don't remember the answers to the security questions what to do?

    Did you setup your account with a rescue email address?  If so...
    http://support.apple.com/kb/HT5312

  • HT2968 I can not update several of my apps that i have purchased a while back in my Apps Store on my MacPro. Because it keeps using my old @me account for iTunes and i don't remember the password or security question, Please help?

    I can not update several of my apps that i have purchased a while back in my Apps Store on my MacPro. Because it keeps using my old @me account for iTunes and i don't remember the password or security question, Please help?

    Hi AlphaCentori,
    If you are having issues accessing the Apple ID that was used to originally purchase those apps, you may find the following article helpful:
    Apple Support: Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/ht5312
    Regards,
    - Brenden

  • I forgot the answers for the security questions and when I try to change them (My Apple ID - Manage your account - Password and Security) I'm asked to answer the exact questions I'm Trying to change because I don't remember the answers. How can I do it?

    I forgot the answers for the security questions and when I try to change them (My Apple ID -> Manage your account -> Password and Security) I'm asked to answer the exact questions I'm trying to change because I don't remember the answers. How can I do it?

    Can't you try the email option instead?

  • My new iphone is asking for an old iCloud password I can't remember the password, don't have access to the old email and when I try and answer the security question it is telling me that my date of birth is wrong?? Arggghh help?

    My new iphone is asking for an old iCloud password I can't remember the password, don't have access to the old email and when I try and answer the security question it is telling me that my date of birth is wrong?? Arggghh help?

    Contact iTunes Customer support... it is not possible to bypass Activation Lock.

  • Lost iCloud Password. Cant remember answers to security questions and retrieval email no longer in service. Please help

    Hi, I have a friend who has lost his iCloud password. We cannot remember the answers to the security questions and we can therefore not retireve an important pages document that is backed up to iCloud. Is there any way to retrieve the password based on the correct birthdate and the username? I can even supply the date (to within 2 days) of when the account was created.
    I cannot find any way to communicate with someone at Apple directly, who could help me out.
    P.S. We are based in South Africa, so there is no Apple Store that I could go to. Apple itself is only represented here through a 3rd party.
    Your, any, help would be greatly apprecited.
    Kind regards
    Oliver

    try calling hotline, they can send reset link to your other email
    here are their phone numbers
    http://support.apple.com/kb/HE57

  • Lost my contacts list and try to restore from backup and it ask for my password to unlock my iphone backup. I don't remember creating a password for it. Can anyone help? Thanks.

    Lost my contacts list and try to restore from backup and it ask for my password to unlock my iphone backup. I don't remember creating a password for it. Can anyone help? Thanks.

    If you encrypted the backup, there is no way around it. You will need to configure your iPhone as a new device.
    From iTunes: About iOS backups:
    In the iTunes Summary screen, select "Encrypt iPhone backup" if you want to encrypt the information stored on your computer when iTunes makes a backup. Encrypted backups are indicated by a padlock icon, and a password is required to restore the information to iPhone. You may want to write down the password for your backup and store it in a safe place. If you use a Mac, when you set a password you can select to store the password in the keychain. With iOS 4 and later, you can transfer the iOS keychain backup to a new device if you encrypt the backup.
    Warning: If you encrypt an iPhone backup in iTunes and then forget your password, you will not be able to restore from backup and your data will be unrecoverable. If you forget the password, you can continue to back up and use the device, however you will not be able to restore the encrypted backup to any device without the password. You do not need to enter the password for your backup each time you back up or sync.
    If you cannot remember the password and want to start again, you must perform a full software restore and when iTunes prompts you to select the backup from which to restore, choose set up as a new device.

  • Don't remember my ID password and password recovery question

    How do i get my blackberry id username and password even after i don't remember my id password and security recovery question?

    Read this for full information and suggestions to regain access to your BBID >> http://supportforums.blackberry.com/t5/BlackBerry-World/How-to-regain-access-to-your-BBID/td-p/25467...
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • HT201363 How do I reset my Security Questions if I don't remember the answers? There are 2 questions and I know my password.

    I just bought an iPad Mini and when I tried to buy something it asked the security questions, I didn't know the answers to either question. Now I'm stuck and can't purchase anything until I fix this. Please help.

    Hello Flyaway_souls,
    Thanks for the question, I understand how frustrating this may be. If you do not recognize your security questions, or do not know the answers, see the following article for steps on how to reset them:
    Apple ID: All about Apple ID security questions
    http://support.apple.com/kb/HT5665
    What should I do if I don't remember the answers to my Apple ID security questions?
    Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
    If you are confident you can't remember them, try one of the following:
    If you have three security questions and a rescue email address
         - sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers.
    If you have one security question and you know your Apple ID password
         - sign in to My Apple ID and select the Password and Security tab to reset your security question.
    If you have one security question, but don't remember your Apple ID password
         - contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
    If you do not see the option for resetting your questions with a rescue email address, see this excerpt:
    Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Additional Information:
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Thanks,
    Matt M.

  • My Uncle has lost his apple password, he doesn't have access to his email and he cannot remember the answers to his security questions any idea how we can get a password?

    My Uncle has lost his apple password, he doesn't have access to his email and he cannot remember the answers to his security questions any idea how we can get a password?

    You can start with http://iforgot.apple.com and http://appleid.apple.com and also use the Apple ID Security site from http://support.apple.com/kb/HT5699 for assistance.

  • I don't remember my password and one of the security questions for my account. I also don't have the same email account now as i did when I signed up. Help?

    I don't remember my password and one of the security questions for my account. I also don't have the same email account now as i did when I signed up.
    I want to figure out my old password and/or change the new email to my current one.
    thanks

    You can try getting the password reset via this page : http://iforgot.apple.com
    If you can't then you will need to contact iTunes Support / Apple in your country to get the password and your questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address to your account for potential future use : http://support.apple.com/kb/HT5312

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