Lost iCloud email address and password.. Help!

If I forgot my iCloud email address and password, which are different from my Apple ID, is there any way to retrieve it?  I've looked everywhere thoughout the discussion boards and cannot find an answer.  My phone had reset and is asking me to use only my @iCloud.com ID to restore all of the data and I cannot remember what it is, thus I cannot reactivate my phone.  Does anyone know if there is any way to have this email and password sent to a different email?  Again this is not my normal Apple ID which I use for iTunes and such, it is my iCloud account.  If anyone has any idea how to help me I would greatly appreciate it!!

OK, you need to follow these instructions:
1.     Go to Manage your Apple ID and sign on with your current Apple ID and password. Then EDIT the Apple ID and change it back to the old Apple ID (this is temporary - Do NOT verify it, Do NOT change the password): Apple - My Apple ID
2.     Go to Settings>iCloud, scroll to the bottom and click Delete Account. Use your current Apple ID password when asked. Follow the prompts to complete the deletion of the iCloud account
3.     Go back to Manage your Apple ID, and EDIT the Apple ID back to the New ID (you may need to verify it)
4.     Go back to Settings>iCloud and sign on with your new Apple ID
You should be all set.
Cheers,
GB

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