Lost icons in Adobe Photoshop Elements 8.0

Hi all i have a big problem i hope some one can help me with
I have Adobe Photoshop Elements 8.0 on my laptop ..it was pre instaled  when i got it (come with no cd)
Right now down to my problem's
when i first  used it i hade eveything i needed
But now i find that when i go to use some things there missing
Problem 1
when i go on to  Edit full then click on Effects and click the drop down menu and go to outer glows there is only 7 icones there was more than that before
Looks as if i have removed them
Problem 2
when i go in to Wow plastic i get the same problem the clear, yellow and black is missing from the icons they are the ones i use to make things for my site and really need them.
Problem 3
when i go in to glass buttons i also have some missing
My Big Q is how the hell can i get them back i have called the Adobe help number and talked to a really nice lady in the chatroom and they can't help me as there is only support for Elements 9 now
i asked thm if i could remove it and reinstall it and they tell em no not without a cd
please can some one help me
Much thanks
Bobby

Buy PSE9 or wait another month or two and buy PSE10 when it comes out.

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