Lost identity, again...

This has happened so often that I lost count, but again my user name is messed up in the Premiere Pro forums.
My user name now looks like: Harm Millaard-qz01ws. My profile is messed up as well and my picture disappeared. It always happens during weekends and resetting it to normal will usually only be accomplished by tuesday after I have complained.
Often this also means that counters are reset as well and that the new messages on a forum now include everything that I have already read.
When can you get rid of this Jive crap. It is bad that your servers are down so often and cause serious delays and posting problems, but this forum software is so crappy , one can almost say the only reliable thing about it is that it causes problems with fantastic reliabilty. Not something to be proud of. Maybe you ought to have a look at the forum software used in your own pre-release community.

Sometimes it just fixes itself. I was away over the weekend and cannot take any credit for fixing it.
We are not sure we believe you, John. You have said that a number of times now, first to me more than a year ago. That excuse is becoming a bit threadbare.

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My phone was stolen, I have moved it in lost mode,but I can see that whoever has it,is changing phone name and can use it until I activate lost mode again.Can I do it permanently? How can I cancel ICloud back for the stolen phone,it blocks Cloud memory?

My phone was stolen, I have moved it in lost mode,but I can see that whoever has it,is changing phone name and can use it until I activate lost mode again.Can I do it permanently? How can I cancel ICloud back for the stolen phone, as I cannot delete the stolen phone backup (says that backup is being in use) and this is keeping memory occupied in the Cloud and I cannot back-up the other devices.

http://support.apple.com/kb/ht2526

Checkpoint Firewall Management Server Lost Identity in MARS

About a month ago, we added our Checkpoint firewall to MARS as well as the 2 Firewall agents who reported to the device. The devices were recognized and running properly.
At some point in the last week, the Checkpoint management server lost it's identity within MARS. Instead of being recognized as a Checkpoint device, the server is now considered a "Generic Router Version Unknown" via the Device Type.
The agent firewalls beneath this device still exist as desired, but MARS is no longer recording logs for the primary device.
I'm ready to remove and recreate the device, but I'm interested to figure out how this could have happened. Nothing in the Audit Trail points to any weird configuration changes.
I've posted a picture here: http://pixpin.com/viewer.php?file=mars-checkpoint-j1zc.jpg

It might have to do with bug CSCse03097 - CheckPoint LEA record comes to MARS later and later for better understanding

Lost identity

AArrrggh!!
I changed my name in Finder next to the "Home" (house) icon. by rightclicking on it / "Get info" and then just wrote a new name in the name field, then I continued to work and all was fine. After a reboot OSX came up like it had just been installed. My Apps was still there and so was the files that was on the HD but my files on the desktop was gone and everything seemed to have been reset to the default wallpaper, menubar icons and systemsettings. But the worst thing is that my MS Entourage (Legal copy) acted as if it had just been installed too.. Where are all my mails/projects/adresses? Messenger also wants to start over so does iTunes (Maybe more)
It's as if OSX has lost connection to (or parts of) my identity. It changede the name back to the original name itself. I did a Disc perm repair with no luck either. In Library/preferences I tried to temp. change the MS filenames on the Plist files AND the "Microsoft" folder so that I forced it to create new ones - didn't help either. (have now restored the original MS files)
What's a desperate man to do? I really need my emails..
Really hope someone can help me!
Br Andy CPH

Hi Andy
Welcome to Apple Discussions!!
I changed my name in Finder next to the "Home" (house) icon.Oh dear! See Mac OS X 10.3, 10.4 or later: Return to default desktop, apparent "loss" of home directory for an explanation, and how to recover.

Help, I've lost Help (again)

Hello
I'm sorry, I've posted this question before, but seem to have lost the replies now these Discussion Boards have been redesigned (very nice Apple, thanks).
Basically when I launch Help in Finder, nothing happens. A window opens with nothing in it.
Does anyone have the link which tells me which files I need to delete to bring it back again? I've tried seaching the Forum but aren't getting anywhere. And if you can tell me how to stop it happening regularly, then even better :-))
Thanks in advance.
Noël
15" Powerbook Mac OS X (10.4.3) 1.67 GHz | 1GB RAM

2. Trash the /Home/Library/Caches/com.apple.helpui folder.
In some cases, apparently the OS will complain that this folder is in use & won't let you trash it, even if Help Viewer isn't running. If so, try renaming it instead, to "com.apple.old.helpui" for example. After log out or restart a replacement will be created & then you can trash the old one.
I have no idea why this works when the straight-to-trash method doesn't, but it is the Apple-suggested remedy for Help Viewer problems of this nature.

Lost music again!!!

Hi All,
Right I have managed to find the apporiate Quicktime (without an upgrade) and now have itunes working again.
However, my music is gone of course
When I store - available downloads, nothing happens, when i plug in my iphone, no music copies back now i do have a back up of some of my purchases, however the more recent stuff I have purchased hasnt downloaded, i think my mac is causing me too many problems now a days and almost feels like a PC.
I am tempted to just go back to a PC.
Grrr.... Any suggestions please anything. Thanks

Hi Sarah34 -
You're NOT alone. The same thing happens to me routinely. I may not be able to specifically solve your problem, but I can tell you what I've learned:
1. You can't just move files with "Finder" in iTunes like you do with other data elsewhere on your machine. iTunes is a database unto itself, and if you ever change the directory structure or file location with Finder, then iTunes is "lost" and can't find its files. The good news is that your music isn't actually "gone," it's still on your drive but iTunes just can't see it.
2. Any change you want in iTunes should be made from within iTunes. That way, the iTunes database knows where the music is.
3. The way that most people fix your problem is to open the iTunes preferences panel and then go to the "Advanced" tab. There is where you'll find the path where iTunes expects to find your media. Correct that path and iTunes should find your media again.
4. I agree with you wholeheartedly that iTunes feels more like a PC than any other part of the Mac experience. Hopefully iTunes 11, which is supposed to release in the next few days, will fix that.
If you keep having problems, you can call AppleCare or you can make a free appointment at your local "Genius Bar" where they have a fairly good track record of being able to not only fix problems like yours but also of being able to explain to you why it happened in the first place.
Good luck!

Outlook 2011 - lost identity

I am a new user still finding my way and have Outlook 11 as part of Office 11 - no problem setting up 4 weeks ago and running happily till this morning when I opened Outlook and all my data had been wiped, contacts, folders, history all gone. A bit of digging suggests I must have moved something inadvertently like either the Microsift User Data or the Database Utility. It's 4 weeks of lots of mail traffic data I really need to restore....anyone got any ideas??
Thanks

Hi there, I had something happen to me with Outlook 2011. After I installed Lion, I let spotlight rebuild, then opened outlook 11 -- and there was no email, no contacts, no nothing. I figured out that The lion install had recreated the Microsoft Identity file architecture under my specific username on this mac (with empty folders, obv), whereas before the Lion install, these folders were housed under simple under the Mac HD. So I moved the Mac Identity in the Mac HD --> Username/Documents/ and all was well. When I opened Outlook again, everything was there.

I am having trouble with my Mac Mini's ethernet connection. Defining a new network interface shows no ethernet adaptor. Reloading SL from DVD repaired. But SL update lost ethernet again. Will Lion Fix?

I am having trouble with my mac mini ethernet. It had been working for weeks after an update to SL 10.6.8.
Once it went out and i repaired it by defining a new connection from System Preferences ->Network->(left panel service, +).
But yesterday, after a power up. my ethernet was not working again. I tried this old trick to repair it, but the interface choices
listed for '+' a new service did not include Ethernet any more. And the Utilities->System Profiler->Ethernet Cards shows
no ethernet available.
As a last ditch effort i reloaded my original SL from DVD. (I think it was version 10.6.4 but i could be mistaken on the version).
The ethernet worked! But KeyNote wasn't going to work because apparently the version i purchased depends on 10.6.8.
So I upgraded again to SL 10.6.8 (Plus some other updates like AirPort which i don't use).
Now the Ethernet is not working again. I see the same symptoms as before with the Ethernet seeming not installed.
Is this a problem seen by others?
Would going to Lion fix the problem?
Could AirPort actually be the culprit and not SL?
If i stay with my original SL, would i need to repurchase a version of KeyNote for the older version of SL?

Have you reset the SMC?
Shut down the computer.
Unplug the computer's power cord.
Wait fifteen seconds.
Attach the computer's power cord.
Wait five seconds, then press the power button to turn on the computer.
While you're at it, resetting the PRAM won't hurt anything and 'might' help is SMC reset didn't work (PRAM does some port control):
Shut down the computer.
Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
Something else you might try .... you don't say how you're updating to 10.6.8, however, if you're using Software Update, you might try downloading the 10.6.8 combo update, which contains all updates to 10.6. Sometimes, Software Update doesn't work quite right, and installing the combo update fixes that. Download the update from Apple's download site at http://support.apple.com/downloads/ , using Disk Utility repair permissions, apply the combo update, then repair permissions again.

Dynamic stamp lost identity

I frequently review documents and use a dynamic stamp to mark them as "Reviewed". Up until now, the dynamic stamp included my name as well as date and time information. The identity information is now missing and only includes date and time info - it seems not to pick up the identity info contained in the Identity panel in the Preferences dialog. Any ideas on how I can restore full functionality (identity info) to the dynamic stamp? I'm using Acrobat ver. 8.2.3.
Thanks!
[email address deleted by host]

Have you looked in the Acrobat JS API Reference?
identity properties
identity.name is Name
identity.email is the Email Address
There are no standard properties for Title and Organizational Unit.
You can use the following code in the Acrobat JavaScript console to see all of the properties and values of the identity object.:
for (i in identity) {
console.println(i + ": " + identity[i]);

Audio Reconnect Mismatch with Moved Project a.k.a Lost Sleep Again in Post.

Hello. Thought this might be helpful regarding reconnecting media and leads to a major problem with FCP (from my view) in how the software designates things. I hope this saves headaches for another who might run up against the same problem.
Situation:
I am currently helping out on an hour-long documentary project with another editor. As such, I have been given a copy of the media on a FW drive and the project itself. The other editor’s original media resides on a RAID system so “Reconnect Media” is necessary to cut some of the acts. The video project media has been captured with a Blackmagic card and converted to edit in it’s native 23.976 in DV formatted (offline) files. However, this has no bearing on the audio files as we will see...
Problem:
I have opened the project and of course the Reconnect Media menu comes up immediately (as expected) asking me to re-link the media. The Video portions link up fine and play out correctly. Now there are also imported aiff voice-over files and music which resided in the project bins which need to be re-linked for the sequences to play out correctly.
If try to reconnect them I get a “File Attribute Mismatch: Media Start and End” error. If I choose to continue, it changes the time code Media Start, End and Duration of the files in the project. Obviously this will not do since it throws off the sequences and any editing I do when sent back to the other editor for conform. Audio files have no TC designation (QT shows N/A Frame rate) as far as I know. After trying out a few things I changed my Easy Setup to NTSC 23.98. After doing that, I could import the file.
(NOTE: This is not an issue with the Video/Audio files which will maintain their TC Base Rate no matter what type of project they are imported into, no matter what my Easy setup is.)
To make things worse, let’s say I have been initially working in a PAL project (for example) initially and have imported the audio V.O. files and make a sound edit for the some U.K. client to review (or something). The TC Base time code will be designated 25 since we have a different project frame rate. Then, I go to work on the other project. I now cannot re-link the files since there is a mismatch. Even the workaround does not work. I am seemingly screwed. The next workaround is to be to close the PAL project or I cannot correctly open the V.O. material in the other project. Even if I delete the V.O. clips references in the PAL project, as long as it is open it screws up the re-connect in the other.
I could lay the audio to tape or convert to something that has T.C. before import but I cannot expect every editor or project group I work with to do this. I'm just a freelancer.
Final Comments of Frustration...
I truly wish FCP had a more descriptive import tab when reconnecting data allowing the user more understanding of the process and control. As it stands now, it is very frustrating, potentially causing a world of hurt when projects are being handled my multiple editors on different machines which may have various setups designated. I can only wonder if this would FUBAR shared media projects. Fixing the skip feature would be nice too (highlight multiple files and skip function please instead of skip click, click, click, beach ball etc.).
Similar issues? Opinions of how to improve this? Rebuttals?
Macbook Pro 2.16G Intel Core Duo Mac OS X (10.4.8)

Thanks Tom for your input. That is an interesting solution and helps get it sorted out for the project.
However, I would have thought that an existing project (and its existing clips) would override a project preset. My inital thought was I had been given a different versioning of the audio. I telephoned the other editor and according to him, nothing had changed in the project or the media. It was difficult to track down the problem.
I only marked it as helpful (sorry) since this seems more of a workaround for a design flaw in the FCP software. Apple should consider creating a more thorough dialogue box in the re-connect process that would shed more light on the conflict between offline clip and media. In the FCP manual, it states there is a potential of frame rate mismatches but with audio this isn't the case. It should take into account the audio TC rate that was designated originally to the clip (I would think) and warn of a project setup conflict.
Anyways, thanks again. Your expertise is great in your books and on the forums. Now I can get back to editing.

I lost project files, found them and lost them again...

How do you recover lost project files in Aperture? I had them one day and they were gone the next day.

So when you looked in the library tab of the Inspector the projects and albums were not there or do you mean when you looked in a project the images weren't there?
What did the Best Buy associate to to recover what was lost? Knowning that would make this a lot easier.

I had the orange, rectangular FF button in the top left of the home page & lost it again HELP!

What is so strange about the phrase "rectangular, orange Firefox button"??? It is a relatively new feature and you can access several functions by clicking on it....I had it on my window...now it no longer is there....what other details can I give????

Hi ellsler13,
You should take a look at the [https://support.mozilla.org/en-US/kb/how-do-i-get-firefox-button Firefox Button] Knowledge Base article. It will show you how to turn the button back on. Don't worry, nothing is broken. It is just a setting.
Hopefully this helps!

10.1.2 Lost Colour Again!

Yeah! Back to the user-horrific grey side bar. I got my colour back by downloading a fix for the last update. Anyone got a fix for this one?

Fixed it myself. But not telling!
Yeah! Thanks a lot everyone....NOT!

Bluetooth - lost connection (again)

There have been many posts on this and I have even offered advice on it before, but I still occasionally lose my Bluetooth connection on start-up for no obvious reason and wondered whether anyone has finally come up with a cure for this. I used to think that it was because I had a USB-1 hub connected, but even after upgrading to USB-2 it still happens. Basically everything shuts down as per normal, but when I restart on some occasions I have no Bluetooth connection (squiggly line across icon). Luckily I only use my Bluetooth keyboard and using the wired mouse I just have to shutdown and restart and all is back to normal. However, I have no idea why this happens. I used to think that it was linked to using things plugged into the hub and the order in which I turned them off before shutting down, but it does it even when I've had a session when nothing plugged into the hub has been used. It's not a huge problem as a shutdown and restart sorts it out, but it would be more of a drag if I was using both Bluetooth keyboard and mouse and had no USB mouse.
Any ideas?
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G5 iMac 17 Rev. A/Superdrive/BT/768MB Mac OS X (10.3.9) 1GB iPod Shuffle/20GB iPod with Colour Display

Neil, I have had the same problem, Apple informed me that they know about it, and the fix is simply to restart, as you have found out. The problem is intermittent, sometimes the Bluetooth icon disappears on restart, sometimes it's there. No rhyme nor reason, but just one of those quirks one has to live with. It has nothing to do with hubs or the like, it just happens.
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Ever since I downloaded the new update ios6 I've lost service again and again. Help?

I will be on my Iphone4 texting someone or calling them and randomly it'll lose service then take about a minute to get it back and it does this multiple times throughout the day ever since the ios6 update came out.
I never had any problems with it untill now. Help?

I've tried turning it on and off, put it into airplane mode on and off, ive reset it to the default factory settings and yes i reseated the SIM card. I'm not sure, but I havn't a problem up till now.

Lost identity, again...

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