Lost inbox messages in mail

I was revisting my Entourage mailbox after many months of not using it, saw old messages, saw messages from my "mail" mailbox, (but don't remember how I set that up.) When I closed out of Entourage and went back to my "mail" mailbox all the messages except for the most recent one had disappeared. (I had about 15 messages sitting in the inbox) Can anyone tell me what I may have done and how I can retrieve the messages?
While is was in Entourage a dialog box came up asking something about keychains and I chose an option that I didn't understand and thought that I could go back and undo the action. I was just trying to figure out what was going to happen! Not a smart thing to do, but I was trying to learn...

Did any of the emails have lines drawn through them? If so those were deleted messages by some other mail application, that were still in the trash, at the time Entourage was last opened. For some strange reason, Entourage shows them if it was not the application used to delete them, until closed then reopened.
The keychain thing is not a problem. It just allows Entourage to access your email password automaticly, thus you do not have to enter it everytime you use Entourage.

Similar Messages

  • Lost inbox and sent mail only

    There are lots of posts on this but not exactly as it's happened in this case. I have read thru all the posts and was able to recover some files but not all. Apparently MAIL was quiting and when data was imported, acct settings were changed. There were over 8,000 emails in INBOX and as much in SENT. Here's what's in the mail folder:
    default counts
    envelope index
    LSMMap@
    Mailboxes (folder)
    messagesrules.plist
    messagerules.plist.backup
    messagesrules.plist
    messagerules.plist.backup
    POP-(email address) (folder) >
    ...deleted messages.mbox
    ...drafs.mbox
    ...junk.mbox
    ...MessagesUidsAlreadyDownloaded
    ...MessagesUidsAlreadyDownloaded2
    ...Sent Messages.mbox
    POP-(same email address) (folder) Same except inside only has > INBOX.mbox, Junk.mbox, MessagesUidsAlreadyDownloaded2
    signatures (folder)
    smartMailboxes.plist
    I assessed that most of the emails that are not coming thru to MAIL were in the first POP listed. I can see the emails if I open each one for the years missing 2005 and 2006.
    I cleaned out dups of imports and rebuilt mailboxes. it was 6.6Gigs now down to 3GB.
    I used "other' to import what did get imported via copying mbox file onto desktop and retrieved 2004 and some 2005 files.
    How can I get them to show up in MAIL?
    thank you
    G4 powerbook   Mac OS X (10.4.8)  

    You’re welcome.
    The reason I post your entire quote is so that you have
    complete info again
    I see the entire thread every time I read any of the posts, so the only thing quoting everything accomplishes is actually reducing the amount of relevant information I can see on the screen.
    Did you get a chance to read all of my replies?
    Yes, and none of them explained what prevents you from solving the problem doing what I suggested in my first post...
    I don't feel that you understood that I have done the easy import
    as per your email several times which did not resolve my problem.
    The only place where you mentioned having already tried importing anything is your first post, and the first thing I said in my reply to that post is precisely that I didn’t understand what you said there. So yes, you’re right that I didn’t understand it. Moreover, I still don’t understand it...
    I am here because NOT all emails were recovered
    And I’m trying to help you recover them, but I cannot do so if you don’t explain what’s the problem exactly.
    Email stored in the individual MAILBOXES did import.
    This, for example, doesn’t make sense. All the messages are stored in one mailbox or another. It doesn’t make sense that you can import the mailboxes but not the messages. Mail’s mailboxes in the filesystem are folders with an .mbox suffix, e.g. INBOX.mbox. Maybe you’re calling ‘mailbox’ something else?
    ps. when I import using OSX I get the following error:
    "No valid mail for OSX files were found"
    Ahhh! Now, this makes sense. This is the first thing you’ve said in this thread that allows me to understand what’s the problem exactly. Wouldn’t it have been easier if you had reported from the very beginning any error messages you were getting?
    Pay attention to the instructions that Mail displays when choosing Mail for Mac OS X as the data format. Mail wants you to select the folder that contains the mailboxes to be imported (i.e. the POP account folder in your case), not the *.mbox folders themselves. If you select the *.mbox folder itself, Mail says “No valid Mail for Mac OS X files were found” because it cannot find any *.mbox folders within the folder you’re selecting.
    I was able to recover some emails using the "other" radial in import.
    If you could recover any messages importing as Other, that means those mailboxes have files used by Mail 1.x (Mac OS X 10.3) that Mail 2.x (Mac OS X 10.4) leaves there after the conversion to the new *.emlx format. The only messages you would find there would be from before upgrading that computer to Mac OS X 10.4 (Tiger).
    Maybe it’s one of those files (mbox) what you’re calling ‘mailbox’? If that’s the case, wouldn’t it have been clearer referring to those files by their name instead of (or in addition to) interpreting what they are?
    The only items within a mailbox (i.e. within an *.mbox or an *.imapmbox folder) used by Mail 2.x are Info.plist and the Messages folder. Any other files you may see there are almost certainly Mail 1.x files that Mail 2.x leaves there after the conversion. This is poorly explained in Mac OS X 10.4 Mail: Some mailbox files used by Mac OS X 10.3 are not deleted after importing. The article only talks about mailboxes in ~/Library/Mail/Mailboxes/, but the same can also be said about mailboxes in “POP-”, “IMAP-”, or “Mac-” account folders.

  • Mail update and lost inbox messages

    I am new to Macs. When I opened my Macbook today it automatically started an update to Mail. when it was done my settings for my ISP changed (eliminated my account settings and all that's there now is .Mac which I signed up for as a curiosity but don't use) deleted my inbox, deleted my sent messages and seems to have left all my other message alone.
    Is this a virus? How do I get my lost message back? I don't see any references to a mail software update when I do Google searches. As much as I dislike Outliook I have to say I've never experienced anything like this and I'm concerned. I may be at fault since I just used the Mail software and didn't spend a lot of time researching it. Did I do something wrong or is there something else wrong?
    macbook   Mac OS X (10.4.8)  

    What’s the capacity and space available on your startup disk? Take a look at the comments about disk space in the following article, in case they apply to you:
    Problems from insufficient RAM and free hard disk space
    Even if there is enough space available on the startup disk, for some reason that remains a mystery to me, Mail sometimes “thinks” it must discard the current ~/Library/Preferences/com.apple.mail.plist preferences file and create a new one. As a result, all your non-.Mac account settings (but not the messages themselves), which are stored in that file, are lost.
    Verify/repair the startup disk (not just permissions), as described here:
    The Repair functions of Disk Utility: what’s it all about?
    After having fixed all filesystem issues, if any, and making sure that there’s enough space available on the startup disk (a few GB, plus the space needed to make a backup copy of the Mail folder), quit Mail if it’s running, and make a backup copy of the ~/Library/Mail folder, e.g. by dragging it to the Desktop while holding the Option (Alt) key down, just in case something else goes wrong while trying to solve the problem. This is where all your mail is stored.
    You have three options now:
    (1) Restore com.apple.mail.plist from a backup if you have one. Mail shouldn’t be running while you do this.
    (2) Set up your non-.Mac accounts in Mail again. If given the option to import existing mailboxes or something like that, don’t. Just enter the account information and Mail will automagically rediscover the data in ~/Library/Mail/ when done. You’ll also have to re-configure most of your settings in Mail > Preferences. For spam-related security reasons, the first thing you should do is go to Preferences > Viewing and disable Display remote images in HTML messages if it’s enabled.
    (3) Mail may have renamed the old preferences file to com.apple.mail.plist.saved. If that’s the case, you may try moving the new com.apple.mail.plist out of ~/Library/Preferences/ (e.g. to the Desktop) and rename the old com.apple.mail.plist.saved back to com.apple.mail.plist. Again, be sure Mail isn’t running while doing this. Since Mail decided to discard it, I would expect this file to be corrupt (I don’t understand why would Mail discard it and create a new one otherwise), but apparently that often is not the case and the settings can indeed be restored by just renaming the file.
    Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder, i.e. ~/Library is the Library folder within the user’s home folder.

  • Mail deleted account lost inbox and sent mail

    I was editing an account with on IT(not a MAC user) person yesterday to check my work mail from a diferent server. In the process my old work account got deleted so I lost all of my incoming and sent mail from the account that was deleted.
    After that happened I started reading info on mail accounts and it says that will happen.
    The question is is there any way to recover those email? I purchased Prosoft data recovery II today and have been looking thru recovered files but can not find what I am looking for.

    Since you’ve already read other threads on this subject, I’ll spare you the details.
    If the messages are not on the server, and you don’t have a backup, your only option in the case of Mail 2.x is to try to salvage as many deleted *.emlx files as possible with a data recovery tool such as Data Rescue II, TechTool Pro, or FileSalvage (the files to be recovered would be different in the case of Mail 1.x). Of these, the only one I know for sure that can recover deleted *.emlx files is FileSalvage.

  • Deleted Inbox messages on Mail

    hello everybody,
    All of my personal e mails on Inbox, Sent items have been deleted because i erased my e mail accounts
    Could you give me any option on how can i bring them back on Mail "Inbox"
    Thanks Moumou

    Before deleting an account in Mail, a warning message is provided indicating all mailboxes for the account will also be deleted but this does not affect any messages that remain on the server.
    When creating an account in Mail, an account named folder is created at the first level within the Mail folder at Home > Library > Mail named by the user name and incoming mail server the account. For POP type accounts, the following mailboxes in mbox format are created when the function is used by the account; INBOX.mbox, Drafts.mbox, Sent Messages.mbox, Deleted Messages.mbox and Junk.mbox (when Junk Mail is set to automatic).
    The mbox files within each account named folder represent the account named mailboxes under In, Drafts, Sent, Trash and Junk in the mailboxes drawer.
    When deleting an account in Mail and as the warning message indicates, the account named folder along with the associated account mailboxes within are also deleted at that time.
    If you don't have and maintain a backup, I'm afraid your options for recovering the deleted mailboxes are not very promising.

  • Apple Mail Inbox - messages keep disappearing!

    I've been searching and trying various tips from other similar discussions. Here's the deal...I switched from Entourage to Apple Mail about a year ago and imported all of my email folders and messages into Mail. Everything was setup via Gmail POP and I switched to IMAP a few months ago. Realizing that with IMAP I could now move all of my folders from "On My Mac" to "MyName" so that my folders and ALL emails would be visible in Gmail and on my iPhone, I made the move last week. Here's where the issues began.
    Each time I moved a folder, everything EXCEPT notes in my Inbox would disappear until the folder was finished moving over. I got used to that and figured it was just Mail being lazy/tired/what have you. I finished moving all of my folders and emails around on Thursday and have STILL been having the Inbox issue. I've tried rebuilding my Inbox, but it only ever seems to work if I select all Mailboxes (Inbox, Drafts, Sent, Trash & Junk) and even then it only works sometimes. I can still see my inbox messages in Gmail and my iPhone, so thankfully they aren't lost.
    I have tried repairing permissions, moving library/cache/mail and library/mail/envelope index to my desktop and rebooting. But what do I do after that? I have a feeling it may also be tied to my rules and have deleted both rules plists. Am I supposed to move the folder and files from desktop back to library after rebooting or do I have to reset my entire mail and my 100s of thousands of message??

    Have you tried changing the location of the mail server into your iPhone using your Yahoo ! account?

  • Lost inbox e-mails when I installed to replace IE8 how to recover???

    After the download I lost my e-mail inbox messages from Cox. The sent mail and other folders are there.
    Also another e-mail account works ok. I also sent a message from the other account and received it in my
    account. How do I recover those messing e-mails that happened in the replacement of IE8 with Firefox??

    First, please update to Firefox 21 [[Update Firefox to the latest version]]
    Firefox doesn't manage your Cox email, there must have been something else that caused your email to get lost.

  • How do I just get the Inbox messages to show in the new mail notification?

    I've setup Thunderbird with Gmail and it works like a charm. The only gripe I have is that the new mail notification seems to grab a selection of unread emails from different folders and often it's not showing the relevant new emails in my inbox. Esp. the All Mail folder seems to cause doubling of message notifications but it's not the only one .
    All I'm interested in is my inbox for new mail notifications. Is there anyway to modify the current behaviour?

    That's not true. If you archive an email from your inbox without labelling it it will simply remove the inbox label and then the only way to get to it is through All Mail.
    Note that All Mail is not only folder that has this issue. If you auto-label a message with 2 or more labels the exact same problem occurs.

  • Can't move messages in Mail Inbox to Trash

    When I try to empty my unwanted Inbox messages into Trash I get the following window opening in Apple Mail:
    “6593.emlx” couldn’t be copied to “Messages” because an item with the same name already exists.
    The same applies whether I go for Select All or try to get rid of individual or smaller nos of messages.
    Any ideas, please?

    I got around this problem like this:
    Preferences --> Accounts --> (select mail account that is giving you the delete-mail problem) --> Mailbox Behaviors tab (within selected email account) --> uncheck box for "Move deleted messages to Trash mailbox."
    While this procedure re-allows you to delete messages, they vanish instead of heading to the Trash folder, for later deletion (or un-deletion).

  • Mac Mail deleted inbox messages from yahoo mail, how to get them back?

    I recently started using the Mac Mail client with my yahoo-plus email account.
    What Mac Mail did was delete ALL inbox messages from my yahoo account, after one week from importing them to Mac Mail.
    The inbox messages can still be found in the Mac Mail inbox, but not in yahoo's inbox.
    I was wondering if there is a way to retrieve these deleted messages back to my yahoo inbox.
    Also, I was wondering about the sync feature on the Mac Mail and what will actually happen if I use it. Does it apply to mail messages, or to address book and calendar entries?
    I would appreciate you help on this issue.

    dechamp wrote:
    What Mac Mail did was delete ALL inbox messages from my yahoo account, after one week from importing them to Mac Mail.
    The Yahoo server did exactly what you Mail program told it to do.
    Mail/Preferences/Account/Advanced - This setting is adjustable for each mail account.
    I didn't know about this feature until it was too late. I have already unchecked it for future emails.
    I was wondering if there is a way to retrieve these deleted messages back to my yahoo inbox.
    Not Really, you could forward them to your account, after you've told your mail program not to delete the emails at all, but they will show up as being from you instead of the original sender. The originals at Yahoo have been dumped and probably purged. It would take an IT manager at Yahoo to manually replace the emails, not much chance of that.
    I've already asked yahoo to "restore" my inbox to a day ago. That should help me with retrieving some of the messages back, I hope.
    Also, I was wondering about the sync feature on the Mac Mail and what will actually happen if I use it. Does it apply to mail messages, or to address book and calendar entries?
    The sync feature refers to IMAP email accounts like .Mac or .Me or an Imap gmail account. I didn't think Yahoo offered IMAP email accounts.
    Apple's MobileMe membership will let you sync your Mail, AddressBook, Calender, personal website with iWeb, etc.
    "MobileMe is a service that pushes new email, contacts, and calendar events over the air to all your devices. So your iPhone, Mac, and PC stay in perfect sync."
    http://www.apple.com/mobileme/
    I wanted to use Mac Mail, see if I liked it or not, then decide to get a MobileMe account. However, this is still a side note, since my yahoo account is my main email client.
    You seem to be very well informed, and I was wondering if I can ask you to clarify a point for me. Do you know how to archive the inbox in the Mac Mail?
    And thank you for answering my queries.

  • Yahoo Mail: New Inbox Messages Are Not Downloaded To iPhone

    Keywords: iPhone, Yahoo, mail, push, slow, broken, stopped, inbox, new messages, IMAP
    Problem Description:
    I just went through an entire day of restarting, restoring, reconfiguring my iPhone after the Mail App stopped downloading new messages from my Yahoo Inbox. Other folders could receive new messages, but not the Inbox.
    After trying to get help from Apple support and Yahoo, I kept searching online. I managed to find a solution that worked and I thought I'd share this here in case anyone else has run into this problem, which I believe is a Yahoo issue, not an Apple one.
    Solution:
    From a web browser do the following
    - Log into your Yahoo Mail account via mail.yahoo.com
    - Create a new folder in Yahoo Mail (I called it "Archive")
    - Move ALL MESSAGES from your Inbox to this new folder ("Archive" in my case)
    - Send yourself a test message
    After performing these steps (essentially archiving your Inbox to another folder), you should start receiving Yahoo Inbox messages again on your iPhone. After I performed the above procedure, Yahoo Mail has been more responsive than ever before on the iPhone - even faster than my old BlackBerry...
    It seems as though the Yahoo IMAP server gets really slow or malfunctions when either there is a corrupt message or the Inbox gets too large (not sure which). It would be really cool if someone from Yahoo (or Apple) could confirm this.
    I'd be interested to see if anyone else has run into this issue and if this procedure solves the issue for you... I know for me, I will be periodically Archiving my Inbox to another folder to keep things operating smoothly.
    Good Luck!

    Hmm.. this seems to work..
    I emptied both "Spam" and "Trash" folder on a browser. After that, new emails seem to push to iPhone right away now. Let's see how long this will last..
    Does that mean that I would have to make sure there's no email in these two folders to make push work at all time?

  • TS3276 When i receive a message in Mail it does not appear in my inbox

    When i revieve a message in mail it does not appear in my in box until i click away from the in box by going into sent mail and then returning to the in box, this has only started happening since i have moved onto Maveric OS, any ideas anyone?

    I found the answer on another forum by '''Tom Wijsman''':
    Go to Options -> Advanced -> Config Editor.
    Find the Name mail.pop3.deleteFromServerOnMove
    Set it to True.
    True: Delete the copy of the message on the POP3 server if you move or delete the message.
    False(default): Only delete the copy of the message on the POP3 server if you delete the message.
    That's it, restart Thunderbird. You need to press 'Get Mail' everytime you want to sync with the email server, in order for you to make sure messages in the application is in sync with the email server.
    The following should be emphasized to realize the sync with the server. You will not see your server message disappear upon the initial Get Mail download (new messages downloaded). After you process your Inbox in Thunderbird by deleting/moving a new message, then do another Get Mail which will delete the new messages previously downloaded on the server (put in sync).
    Note: If you have older messages in your Thunderbird Inbox, they will not be deleted from Server. Delete them manually from server. From then on, any new messages you download, then process (delete/move), and then do the sync by doing Get Mail again WILL be deleted.
    share|improve this answer
    '''Tom Wijsman'''

  • Why are some inbox messages not appearing in Mail on multiple macs and other devices?

    My partner and I have an iMac at home and one at work.  We also have two iPhones and two iPads.  We only have a couple email accounts each and two for work set up on all six Mail applications.  For some reason inbox messages are not appearing consistantly on all six devices.  For example, I can have a new message from my Mom, see it at home and on my iPhone, but not on the iMac at work.
    Also, some messages I'd like deleted off my work iMac since they're personal, but I'd like them kept on my home iMac and iPhone.  Is this possible?  Is it possible to delete a message on one and have it deleted on all others?
    Message was edited by: witboy

    What type of email accounts are they? IMAP or POP.
    IMAP leaves messages on the server so you can get them from everywhere.
    With POP, messages are downloaded to your client and then removed from the server, depending on your settings.
    The iDevice setup for POP doesn't remove them from the server.
    I think Mail's default setup for POP is to remove immediately.
    If they are POP accounts, you can set Mail's preferences to leave messages on the server for a period of time so that you can retrieve them on multiple clients.

  • The inbox for Mac Mail lists every incoming message twice. When I delete a message it deleted both entries. I have tried the solution in "help" and it doesn't work. Any suggestions?

    The inbox for Mac Mail lists every incoming message twice. When I delete a message it deleted both entries. I have tried the solution in "help" and it doesn't work. Any suggestions?

    I am wondering if anyone is seeing my question? This is my first time and I am not sure if I am communicating correctly. If you are seeing the question above regading deleted messages reappearing please reply so I will at least know I am getting the message out.
    Thank you.

  • Lost email inbox messages

    I recently had to contact my ISP due to a problem sending email. Their technical support person said I had to delete my account and recreate it which I did following their instructions. They did not tell me this would wipe out my inbox. Does Mail store the messages anywhere? Is there any way to get them back? I had alot of important emails that I need.
    Thanks, Carla

    It all depends on the type of account and how it was configured. For IMAP-type accounts, mail is stored on the server, and setting up the account again is all that’s needed to regain access to your mail.
    If you deleted a POP account, however, then all your mail stored in that account’s mailboxes has certainly been wiped out, not just moved somewhere, and you were warned that this would happen by the following alert:
    Remove Account
    Are you sure you want to remove the <AccountType> account "<AccountName>"?
    This will permanently delete the account setup information, mailboxes, and messages from your computer. Messages stored on the mail server will not be affected.
    To prevent that from happening, you should have moved your mail to custom “On My Mac” mailboxes instead of leaving it in the account’s mailboxes.
    If the POP account was configured to leave mail on the server for some time instead of removing it right away when downloaded, incoming mail that’s still on the server can be re-downloaded by setting up the account again, just like for IMAP accounts, but keep in mind that this would only work for received mail that has not yet been removed from the server.
    If the messages are not on the server and you don’t have a backup (which you should have made before doing something like that), your only option in the case of Mail 2.x is to try to salvage as many deleted *.emlx files as possible with a data recovery tool such as Data Rescue II, TechTool Pro, or FileSalvage (the files to be recovered would be different in the case of Mail 1.x). Of these, the only one I know for sure that can currently recover deleted *.emlx files is FileSalvage. Stop using your computer right now if you want to try that, as anything you do with the computer may cause the deleted files to be overwritten.

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