Lost iPhone. New "owner" using my iCloud account.
I lost my iPhone 4 about two weeks ago. It had iOS 5 on it, but Find My iPhone had not been updated on it, so iCloud.com always shows it offline. Three days ago, while using my iPad, I noticed two new pictures in my Photo Stream of some lady I don't know. Obviously the new "owner" of the phone. Now this morning I notice two new Reminders that I did not enter myself.
How can I prevent this person from using my iCloud account if I cannot Remote Lock or Remote Wipe my iPhone?
I agree that it may be a bad idea to keep allowing this stranger access to your stuff. I recommend contacting the police where the phone was stolen. Your cell carrier should be able to determine the exact location of the phone at all times, whether iCloud is being used or not. You should be able to safely change your password to cut off the iCloud access, then contact the police where the phone was stolen. Then the police, with your permission, can obtain the location of the phone from the carrier, and contact law enforcment at that location. The police at either location may be a bit resistant to spending the resources on this, but if you are persistent, it can be done. One of my colleagues here at work went through this with a Blackberry. It took some persistence on his part to get the local police to coax the Sheriff's Department where the stolen Blackberry was located to take action, but eventually the device was recovered and the thief was charged. This also gets the carrier involved so you won't be on the hook for any extra charges.
Steve
Similar Messages
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I just got another iphone, new sim same number same account, my messeges use to show on my mac, but now they dont and i already logged in to icloud from the mac and still nothinG, i use to be able to recieve my imesseges including none iphone messeges on my mac that were sent to my phone and now since i got another iphone i dont anymore.. How can i fix this agian??
Hi Victoriahernandez10,
Sorry to hear you are having issues with your new iPhone. If you are having issues receiving iMessage messages across your iPhone and your Mac, you may want to double-check that your phone number and your Apple ID are correctly linked and that all your contact addresses/numbers are set up, as outlined in the following article:
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage - Apple Support
You may also be interested in the new SMS feature of Continuity for Yosemite and iOS 8. This enables similar functionality for SMS and MMS messages:
Connect your iPhone, iPad, iPod touch, and Mac using Continuity - Apple Support
Regards,
- Brenden -
Can i use multiple icloud accounts in my find my iphone app?
Can i use multiple icloud accounts in my find my iphone app? I have multiple accounts that i want to tie to that app.
You can't buy another one. You have to reuse one of the accounts previously set up on your phone, or create a new one to use on another iOS device (running iOS 5 or higher) or Mac (running OS X 10.7.2 or higher), if you have one.
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How can i use another icloud account in my iphone? can i pay one?? where?
how can i use another icloud account in my iphone? can i pay one?? where?
My phone has reached the maximum number of free accounts activated where can I buy one to use?You can't buy another one. You have to reuse one of the accounts previously set up on your phone, or create a new one to use on another iOS device (running iOS 5 or higher) or Mac (running OS X 10.7.2 or higher), if you have one.
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Need urgent help! - I accidentally sync my friend's iphone account to my company's iphone. I could not switch back to my own icloud account because of the icloud password i enter was incorrect. My friend does not use this icloud account since age only remember 1 password which i already try but iphone shown that " incorrect password" I checked on icloud ID and try to log in but it shown as " You Apple ID was disable for security reason. To enable your account must reset password" but so bad again, the email address that he used to create icloud ID also lock for security reason. May Apple Supporter please help reset it ASAP? I can verify that I am the iphone's owner, as it belong to company's phone.
Have your company IT department get proof that the company was the
original purchaser of the iPhone and visit a physical Apple store with
proof of original purchase, proof that person is company representative,
and the iPhone - Apple may be able to help. If no physical Apple store,
contact Apple - you will still need the same items of proof. -
My email recently changed and so I updated my Apple ID to reflect my new email, but my Icloud account still shows the old email as the username on both my Iphone and Ipad and for the life of me I can't figure out how to change or delete it. My password doesn't work with the old email address. When I look for my old email address in the Apple ID support area it says that the ID doesn't exist. Help!!!
You have to go to Settings>iCloud and tap Delete Account, then sign back in with your updated credentials. This deletes the account and your synced data from your device, but not from iCloud. Provided you are signing back into the same account and not changing to a different account, your data will be synced back to your device when you sign back in.
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Can I have multiple iPhones with unique back ups using one icloud account?
Hello forum users,
Can I have multiple iPhones with unique back ups using one icloud account?
I would like to back up and restore 4 different iPhones, 1 iPad, a MacBook and 1 MacBook Pro using the same single iCloud account.
If so, how is this done?
Many thanksSharing an iCloud account between two devices can be done without causing issues with iMessage and FaceTime, just go into Settings for each of these functions and designate separate points of contact (i.e. phone number only, or phone number and unique email address). While that works, you'll then face the problem where a phone call to one iPhone will ring both if on the same Wi-Fi network -- but again, that can be avoided by changing each phone's settings.
Rather than do all that, don't fight it -- use separate IDs for iCloud. You can still use a common ID for iTunes purchases (the ID for purchases and iCloud do not have to be the same) or you can use Family Sharing to share purchases from a primary Apple account. -
My iPad has been erased. I am not be able to find the prevues owner to use the iCloud account to activate my iPad. If there is a way please help me.
No, there isn't. If possible return it to whomever you purchased it from and get your money back. Otherwise, you have a very expensive paperweight that is of no use to you.
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I have broken my screen and cannot access my iphone. I have an icloud account which I have used to back up my phone previously but nothing is showing on the website in contacts etc. As I can enter my pin I cannot connect it to a laptop. Is there anyway of backinh up my data, pictures etc?
No there isn't. If you check iCloud, you are not showing any backups at all? Did you have the phone set to sync contacts in iCloud, or were you just backing up to iCloud? If you were just backing up, then you should be able to access the backup, but if you were not syncing, then you probably cannot see the contacts in iCloud. You would have to wait until you restore from the backup to see them. You will probably have to go onto the iCloud website to erase and remove the device from Find My iPhone if you want to clear it off.
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My iphone is now locked at activation screen.My old Iphone purchased from Japan to Vietnam nam.toi reset iphone without knowing the old icloud account and I can not contact the previous owner to do now iphone.
The phone is useless unless you can contact the previous owner. There is nothing anyone can do to help. If you are able to contact, the following contains instructions on what they need to do: iCloud: Activation Lock
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If my husband and I both have iphone 5's with seperate icloud accounts can we track each other using find my iphone?
Sure, all you need is Find My iPhone app. When using it, just sign in using your husband's ID, not yours. You'll be able to track his device. I do that with my wife when she's on a long trip.
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Is there a reason why the mail badge icon on my iPad doesn't disappear when I open an email on my iPhone using my iCloud account?
Hi everyone!
Looking also for an app that allows me to merge email and send them out to each recipient individually. Apparently that's not possible yet. Here's what the guys at RedbitsApps told me about Group Email capabilities:
"The current version of the app relies on the device operating system to send the emails. For this reason, sending individual email instead of a single email to multiple recipients is not possible. Apple doesn't allow apps to send single emails to many recipients easily. We may use a custom sending software in a future version."
Let's keep looking guys... -
Dear I forgot my passcode is there is anyway to cancel it using my icloud account or find my iphone app
FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTune (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTune and plug (very important)
5. Release Home button.
ON COMPUTER
6. iTune has detected iPad in recovery mode. You must restore this iPad before it can be used with iTune.
7. Select "Restore iPad"...
Note: Data will be lost -
How can I use multiple icloud Accounts with Fotos?
Hello.
Yesterday, my wife and I started using the new App "Fotos" on OSX and iOS.
What I can't figure out, and where I would like to get some insight and help, is how we should use our icloud Accounts.
How it is right now:
- Wife (MacBook and iPhone)
Has her own icloud-Account ([email protected]) for Backup (iOS) and Fotosync, Keychainsync, Bookmarks. 20GB iCloud-Account (18GB free).
- Husband (MacBook, Mac Mini and iPhone and iPad)
Has his own icloud-Account ([email protected]) for Backup (iOS) and Fotosync, Keychainsync, Bookmarks. 20GB iCloud Account (10 GB free).
- Husband has about 400 GB of Photos from over 10 Years on Mac Mini
How I want it to be:
- Husband
upgrades to at least the 500GB Account, to use for all 400GB of Photos and Backup, Keychainsync, Bookmarks.
- Wife
Has her own Account ([email protected]) for Keychain and Bookmark, but uses [email protected] on MacBook and iPhone for Backup an Fotosync, so that all Photos are stored in a single one family "container". All Photos in one Place without being able to forget to put them there.
I don't see, how I can accomplish that, since only one "real" icloud account seems to be possible in iOS, so that if i put my account in her iPhone I would get the Photo and Backup I want, but she would not be able to sync her own bookmarks an keychain any more.
Any thought on how to resolve this?
Am I missing something?
Thanks for your ideas,
thomasYes, you could have multiple iCloud accounts for Mail, Contacts, Calendars, Reminders, Safari, Notes, and Find My iPhone, but only one primary iCloud account for Photo Stream, Documents & Data, and Storage & Backup.
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How do i use two iCloud accounts on one mac?
i have been using the cloud without problems on my phone and new imac. i just purchased a new iphone for my wife and set up a new i cloud account so her phone doesn't have to get my work calendar and contacts. How can i use both icloud accounts on the same computer so we can both have our photos on the mac?
Thank you for your help. I am a complete newbie to macs. Of I create a new account on the Mac, will all accounts have access to the music, movies, etc?
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