Lost iPhoto, iMovie, and Microsoft Office

I recently got my macbook pro fixed because of a system error. When I got it back all the memory was lost, including iPhoto and iMovie which I thought was weird. I tried searching for them on my spotlight but I couldn't find them. Also my microsoft office disappeared. I had Word, Exel and Powerpoint and I can't find them. I tried going on the microsoft site to insert my product key again but it won't let me download it again because I already previously had it. How do I retrieve these things?

So what happened is they reinstall OS X and maybe changed the hard drive.
You can get the iLife apps from the Mac App Store in your Purchases area.
As for MS Office do you have a license key code for it? If you do you can download it from MS and apply that key code to authenticate it. If you do not have the license key code you will need to buy it again. And if you have to buy it again make sure you save the license key code for it so if you ever need to reinstall it you can reuse that key code.

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IMovie and Microsoft Office NOT WORKING! PLEASE HELP!

Just recently, out of nowhere, my iMovie and Microsoft Office stopped working; they won't turn on. I have Leopard 10.5, and they had been working on it since recently. Whenever I start iMovie, the "This program has quit unexpectedly" window comes up. Here's what I did. Firstly, I reported the problem to Apple and tried relaunching the program. That didn't work. Then, I deleted anything I had downloaded recently that may have affected it. Nothing. Next, I tried going into Library>Preferences and deleting all files with "iMovie" in the name. Nada. I then opened up disk utility and repaired disk permissions; yup, you guessed it, it didn't work. Finally, I archived and reinstalled Leopard, but it's still not working.
As for Microsoft Office, I have only reported the problem and deleted recent downloads. I haven't tried anything else (excluding the Leopard thing) to fix Office.
Please help ASAP! I need both of these applications for an upcoming project... and I may have to see a Mac Genius after this...
This is my last hope!
Thank you so much!
My AIM is tas121694 and email is [email protected]
Thanks again,
Todd

Well, that tells us that it's most likely something in your user account and not with iMovie or Office in general. If you need to get your videos edited right away and don't have time for troubleshooting, you can transfer them to the other account by copying them into the Users -> Shared folder. That would allow you to have access to them from the working account.
As to fixing the problem, you might try asking in the iMovie forum. It's possible that you have a corrupted project that iMovie keeps trying to open by default and that deleting that project might fix the problem. I'm not an iMovie user, though, so I'm not sure. Asking in the iMovie forum will probably get you more informed suggestions.
As to Office, what version is it, and do none of the applications (Word, Excel, PowerPoint, Entourage) launch, or is it just some and if so which one(s)?

OS X Lion Version 10.7.5 and after new hard drive I have lost iPhoto, iMovie, etc.

I have the OS X Lion version 10.7.5 and after a new hard drive I have lost iPhoto, iMovie, Garage Band etc. I have tried the re-install of the OS X Lion and checking the app store under 'purchases' but none of these options were successful.
When I click on iPhoto in the App Store, it says that it cannot update because version 10.9 is required (I tried to transfer iPhoto from my brothers computer but he has a newer laptop which means I cant open it whcih is why it says 'update' but have deleted it now). When I go to iMovie on the App Store, it says I need to pay but the only reason I dont want to do that is that it origionally came on the computer and after paying Apple to install a new hard drive I dont want to have to pay for all the apps that origionally come on it.
Can someone please help

Then you will need the Original System Reinstall DVD discs that came with the system to reinstall the iLife suite of apps then you can update them from the Mac app store or through Software Update.
Those discs came in the box the computer came in. Hopefully you still have the box and those discs.
emm092 wrote:
I think it might have come with snow leopard because I bought it at the time of the introduction of the new soft ware so they gave me a password to dowload it for free

I upgrade OS-X Mavericks and I lost my iPhoto, iMovie, and GarageBand and so on, is there a way to get it installed?

I have a pre-installed OS-X Mountain Lion Mac book air(2012). I upgrade OS-X Mavericks.
After the upgrade i lost my iPhoto, iMovie, and GarageBand and so on ....
I checked my purchased from app store. But i can not see anything.
When I want to install from app store, it wants me to pay for them.
By the way I have no any backup for OS-X Mountain Lion.
How can I have these aplication on to OS-X Mavericks without paying?
Also, can I return back to OS-X Mountain Lion and How?

You should be able to install your iLife applications from the App Store. This Apple Knowledge Base article has the directions.
OS X Lion: About Lion Recovery
Restoring iLife applications after Internet Restore of OS X Lion If you reinstall Lion on a new Mac that shipped with OS X Lion installed, on an erased or replaced hard drive, you can download iPhoto, iMovie, and GarageBand from the Mac App Store.After installation, start from Lion.
Double-click the App Store icon in the dock.
Enter your Apple ID and password.
Click Purchases.
If you haven't previously accepted your bundled iLife applications within the Mac App Store, you should see your iLife applications appear in the Accept portion of the screen. Click Accept.
You may be asked for your Apple ID and password once again. Your iLife applications now move to the Purchased section. These applications are part of the software that came with your Lion based computer. Your account will not be charged for them. Click Install to compete installation of your applications.

Lost iphoto, imovie & garageband after restore

I restored my macbook and lost iphoto, imovie & garageband. I have a late 2011 Macbook pro which came with no ilife disc so i can't use that

Restoring iLife applications after Internet Restore of OS X Lion or OS X Mountain Lion
If you erase install OS X Lion or OS X Mountain Lion on a new Mac that shipped with OS X Lion or OS X Mountain Lion installed, you can download iPhoto, iMovie, and GarageBand from the Mac App Store.
After installation, start (up) from OS X.
Double-click the App Store icon in the dock.
Enter your Apple ID and password.
Click Purchases.
If you haven't previously accepted your bundled iLife applications within the Mac App Store, you should see your iLife applications appear in the Accept portion of the screen. Click Accept.
You may be asked for your Apple ID and password once again. Your iLife applications now move to the Purchased section. These applications are part of the software that came with your Lion based computer. Your account will not be charged for them. Click Install to complete installation of your applications.

Can i download iLife and Microsoft Office?

Hi I have a Powerbook g4 with 768 MB ram 1.25 GHz, and 80 GB hard drive capacity. I was wondering if i had enough room or capability to download iLife '08 and Microsoft Office '08. I am running Leopard. Thanks.

I was wondering if i had enough room or capability to download iLife '08 and Microsoft Office '08.
You can purchase, install, and use that software, except for iMovie 08; iMovie 6 will run on your machine.
(39068)

Hi guys, I have a problem with my new macbook pro 15". I tried to updtate the apps (iPhoto, iMovie and Garageband), but an error was displayed "You have updates available for other accounts". I don't have other accounts!!! :(

Hi guys,
I have a problem, I have a new macbook pro. I updated the software without problems; then I tried to update iPhoto, iMovie and Garageband, but an error was displayed "You have updates available for other accounts". I don't have any other account, i tried everything found on the net but nothing seems to work...Please help me!!!!

Same thing for me it writes "To update this application, sign in to the account you used to purchase it."

I am using a verizon email address and microsoft office for mac outlook program to manage my emails. Does any one know if the apple outlook version offers the ability to save emails as a pdf so that I can save it to my hard drive and how to access?

I am using a verizon email address and microsoft office for mac outlook program to manage my emails. Does any one know if the apple outlook version offers the ability to save emails as a pdf so that I can save it to my hard drive and how to access?

This is the Microsoft forum site that parallels what Apple has:
Office for Mac forums
It's not uncommon for MS employees who work with the Mac side of the business to help there. All in all a useful resource for Office:Mac

Hi I've just upgraded from Snow Leopard to Mountain Lion now Quarkxpress 6.5, Adobe creative suite CS2, Adobe Acrobat 7.0 professional and Microsoft Office 2004 will nolonger open. Can anyone please advise me what I can do to get these programs running.

Hi I've just upgraded my MacBook Pro from Snow Leopard to Mountain Lion. Now my installed programs:- Quarkxpress 6.5 - Adobe creative suite CS2 - Adobe Acrobat 7.0 professional and Microsoft Office 2004 will not open - I get a banner saying not supported by power mac. Can anyone please help me I really need these programs for my work. Thank you!

hi tuggerose
i think it is bad new for you. if it's any consilation i went through the same thing when i loaded mountain lion when it first came out. i think the problem is that mountain lion is a pure 64bit operating system and the software you have is 32bit. earlier os's were able to emulate 32bit but the new system does not. the answer is new software. i did it and it cost me a load of money and much angst so your not alone.

I have a MacBook Air 2013 Model and Microsoft office 2011. Is this version of Office compatible with my Mac and will it work successfully?

I have a MacBook Air 2013 Model and Microsoft office 2011. Is this version of Office compatible with my Mac and will it work successfully?

Yes. I ran it successfully on Mountain Lion and had no problems when I upgraded to Mavericks. Be sure to apply the latest software updates.

Can't buy iPhoto, iMovie and GarageBand

Hello I can't buy apps iPhoto, iMovie and GarageBand there is mentioned instead of price only "accept" but when I clicked on it and wrote my Apple ID I received error message. My Mac Mini was bought from another person but fully reinstalled.
Can anyone help me ??
Mirek

I tried it from browser then I was forwarded to App Store, then I tried it directly from Dock with App Store icon.
No, I haven't iPhoto nor iMovie at the Purchase list.
Yes, my Apple ID is active I'm buying apps all the time but with this three I have problem.
I wrotte to Apple support so I will see.
Thanks again for your time and help, but I think we are to short for this :-(

How I can purchase Mac office by mail or net and how I can purchase Window 8 and Microsoft Office by Internet also. Thank you.

How I can purchase Mac Office or Window 8 and Microsoft Office by internet online.

Welcome to the Apple Support Communities
To buy Windows 8 and Office, you have multiple sites as Amazon, but you can get them as a download from the Microsoft Store without any problem. See > http://www.microsoftstore.com

Would like to find out how a Pages document might be opened by a recipient that only has a PC with Windows and Microsoft Office. Is there a conversion program?

Hi!
Would like to find out how a Pages document might be opened by a recipient that only has a PC with Windows and Microsoft Office. Is there a conversion program?

Making changes to PDF file: Apple Support Communities
Have just noticed this in a thread today. The link from Klaus1's post may allow you to use PDF and work on it. I haven't tried it but it may give you some extra ammunition.

Iphoto, imovie and iDVD gone after reinstall

I just reinstalled Tiger on my Flatscreen iMac.
Iphoto, iMovie and iDVD are no longer there.
What can I do to get them back?

How old is your Mac and is it used?
If your Mac is fairly old and the 10.2 disk that came with the computer was your original System Restore disk, then Tiger must have been purchased separately and Software Update was used later to upgrade to 10.4.10. But the Tiger upgrade would not have included any iApp's. Buying iLife '05 or iLife '06 would be needed to give you all the iLife App's. If you bought or received your Mac used, then someone did not include the Tiger and iLife software packages with it. If this is the case, the only way to recover your programs is to buy iLife.
If your Mac is fairly new, then your System Restore disks should contain Tiger 10.4.? and include all the iLife '06 App's. Again, if you bought or received your Mac used, then you may be missing the original System Restore disks that came with it. If this is the case, the only way to recover your programs is to buy iLife.
Either way, If you do not have a system backup, then the only way to recover your missing App's is to buy iLife. Also, if you want to risk losing Tiger 10.4, do not attempt to run the installation program from the Jaguar 10.2 disk.
Keith

I am not able to update iPhoto, iMovie and garageband on my macbook pro. these three apps came installed with ilife suite.

I am unable to update iphoto, imovie, and Garageband on my Macbook Pro. I understand that these apps are part of ilife suite. Purchased Macbook at Best Buy January 2012. All software is updated. I recieve message asking me to sign into account that I purchased these apps from. I am signed in , however I did not purchase these apps they came on Macbook. I also tried deleting Garageband and re-installing it. Now Garageband says accept but Macbook will not accept. Anyone else have this problem and were you able to resolve it.

The fact that they were preinstalled is why they are supposed to appear in the Purchased pane, in a temporary area labeled Purchases, for you to accept. Not doing so soon after you got the Mac has messed this process up.
To get things back on track properly try these steps;
Updating Pre-installed iLife apps -
1 - Log out and quit iTunes and the Mac App Store (MAS)
2 - Go to System Prefs/Users & Groups/~user/Password and enter the Apple ID connected to your iTunes/Mac App Store account. Close Sys Prefs
3 - Delete /Mac HD/Library/Caches/com.apple.appstore/adoption.plist
4 - Reboot your Mac
5 - Open Mac App Store
6 - Go to the Purchased pane and Accept the three iLife apps. Enter iTunes/MAS username/password if prompted.

Lost iPhoto, iMovie, and Microsoft Office

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