Lost itunes series purchase after switching to US account

On my Mac Book Pro I changed itunes from Canada to US and now cannot access my itunes purchases that were NOT downloaded. Help?! Its an entire season!

Personally I wouldn't trust the store for an instant to keep your purchases for you and would immediately download upon purchase and save all copies of files plus backup. If a distributor decides to stop distribution they can do so without warning and you cannot re-download purchases.
The document I linked earlier does say, "After you change the country of your account, you won't see the items you purchased from the previous country’s store in the Purchased section." I know most people's idea of a good time does not include sitting down and reading fine print about things they have purchased but that's the way things are in the world. Basically once you change countries you no longer have access to purchases made in the previous country. This is probably because the distributors have different licensing laws for each country. Just as with Apple hardware, you can hand carry something to a different country but Apple will not deliver it across international borders.
I have not seen anybody report here they have convinced Apple to let them download purchases made in another country. You are welcome to ask them. Contact information is at the bottom of each ASC web page.

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kakalos wrote:
you are both great!!!
i found them
it was at the folder you suggested!!!
i am so happy
thanks so much!!!!
Awesome. I had a feeling it could still be there. I'm very happy for you!
Two things you can do now:
1.) Add all of these files into iTunes by using "Add to Library" and selecting the iTunes Media folder. This is the easiest method, but you lose your original iTunes settings, playlists, play counts, ratings, etc.
2.) A slightly more advanced method however will let you salvage your iTunes library and restore it the way it was before. Use finder to look at Music/iTunes/Previous iTunes Libraries. In that folder, check to see if there is one dated near today's date (or when the reset happened to you). If there is a very recent one, you can restore to that date. What you'll want to do is take that file, and MOVE it back up one level to the iTunes folder.
Currently in your iTunes folder is a file named iTunes Library (this is the active, and blank one) and now you should have the dated one as well. You can DELETE the iTunes Library one, and rename the dated one "iTunes Library".
Then hold OPTION while loading iTunes, and when asked to choose a library, select Choose Library, and navigate to Music/iTunes, and pick the "iTunes Library" file you just moved and renamed.
If all goes well, your songs, playlists, ratings, and etc. should all be back to the way it was. Just do "Add to Library" and select the iTunes Media folder to make sure nothing was excluded between the backup and your copy before it reset.
Hope this helps!

Lost itunes series purchase after switching to US account

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