Lost money in my app account

There are several of us missing money in our app accounts. We put I gift cards and go to use them and it says there is not eough money in the account. We check if the gift card worked. And that was not the problem. There is a problem. I am the only person using the account. I am afraid to buy any more gift cards.
I even drove back to the store where I. bought the gift card, they said it was not the card. please check this out. There are several people having this trouble.

We're not Apple here, just users like you.
What are you trying to use the gift cards for? You can't, for example, use them to buy more storage in icloud.

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I lost money on my iTunes account?

I was scrolling through the iTunes store with $21 in my account, just looking at some music. I did not purchase anything, then after a while my account said $8.01. I looked through my purchase history and it said the latest purchase was something for free. Can I get my money back? Where did it even go?

Click here and ask the iTunes Store staff for assistance.
(108922)

HT201363 I need help, today I changed App Store from NZ to Japan , and I back to NZ App Store and I realized I lost NZ dollars from my account.

I am japanese living newzealand ,today I changed from NZ App Store to Japanese App Store ,I just need to find out a few things . And then I changed APP store
From Japan to New Zealand. When I looked my account ,I lost Nz Dollrs from my account.
I had NZ $10-50 was in my account. Mow it's gone! How can I back money to account.
Please help

Change App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3.Tap "View Apple ID"
4. Enter your user name and password.
5. Tap "Country/Region."
6. Tap "Change Country/Region"
7. Select the region where you will be located.
8. Tap "Done".

I currently have my credit card on my iTunes account and when I have no money in my bank account it won't let me download the free apps even though they don't cost anything. How do I stop this so I can download or remove my credit card?

I currently have my credit card on my iTunes account and when I have no money in my bank account it won't let me download the free apps even though they don't cost anything. How do I stop this so I can download or remove my credit card?

All downloads from iTunes are tied to the account that downloaded it, you can't re-download content via a different account. You checked the spam folder on yourr old account as well as the Inbox, and depending upon how long ago you did it, have you retried getting it reset : http://appleid.apple.com, then 'reset your password' ?

If I deposit money into my bank account will it let me download more apps?

Basically I bought about 4 songs and a game on Monday
I didn't know how much was in my bank account and well, since Wednesday I've not been able to buy anymore apps or songs etc.
It says: "there is a billing problem with a previous payment. Please update your payment method."
It's asking me to update my payment methods, but when I do it says: "your payment method was declined. Please choose another."
So my question is... If I put money into my bank account will it continue to work normally?
Will the items I bought which weren't paid for be paid once I deposit money into my bank account? Once it's been paid will I be able to download again?
By the way, I pay via a debit Visa card.

Again:
You'll have to use a credit card or redeem an iTunes gift card.

Living in Japan and I'm an American who just signed up with Soft Bank the phone service here and spent a TON of money on an iPhone. I can't figure out how to connect my bank account at home to my app account so I can Skype my family. Please help!!!!

Living in Japan and I'm an American who just signed up with Soft Bank the phone service here and spent a TON of money on an iPhone. I can't figure out how to connect my bank account at home to my app account so I can Skype my family. Please help!!!! I don't have a credit card nor do they gove debit cards to foreigners here, or at least it's really hard so I'm using my bank at home and still have a debit there. My phone number is 8 numbers plus the country code which is strange! Another thing is I was given a phone email that I was told to use for texting but I'm not sure how that works!! It's so frustrating too because no one speaks English here and I'm not very tech savvy. God bless you if you can help :)

whichever app store you are connecting to, hyou need a credit card with an address in that country. Also, itunes gift cards must be in local currency too.
If you are in japan, you need to use the japan app store

Today I bought app call starsports app and now I can open app and email to starsports they say not for Canada I ask my refund but they ask me to go with iTunes support team...please can you refund my money back in my account

Today I bought app call starsports app and now I can open app and email to starsports they say not for Canada I ask my refund but they ask me to go with iTunes support team...please can you refund my money back in my account..

Welcome to the user to User Technical Support Forum provided by Apple.
For your issue.. Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I purchased an apple gift card, but i am not having any success adding the money to my itunes account or apple account so i can purchase music or apps, how can i do this

I purchased an apple gift card, but i am not having any success adding the money to my itunes account or apple account so i can purchase music or apps, how can i do this

If you bought an Apple gift card, then you cannot use it in the iTunes store. You can only use it in the Apple store for hardware.
You would need an iTunes gift card to buy anything in iTunes

Can I send money from my iTunes account to buy apps?

i just got my new ipod touch 5<3 i love it its awesome in everyway, but i got a gift card for itunes and not for the app store so i was wondering if there was a way to send/transfer/or share money between the two accounts since their under the same apple id. thanks ^-^

You cannot, sorry.

My hotmail account was hacked, so the mail that I use to sign in in itunes also, it's the same. But if I create a new account how can I transfer the money and the apps purchased to the new account ?

My hotmail account was hacked, so the mail that I use to sign in in itunes also, it's the same. But if I create a new account how can I transfer the money and the apps purchased to the new account ?
I really need help ! I had around 30 $ in my account !

Don't create a new iTunes account.
Just update everything with new info/change password/ security questions.
-> https://appleid.apple.com/

HT4009 I made a purchase in an app and it didn't go through but it took money from my iTunes account, how do I get my money back?

I made a purchase in an app and the app didn't give me the purchase, but took money from my iTunes account. How do I get my money back?

Hi Epic Awesome16,
Thanks for visiting Apple Support Communities.
If you were charged for an In-App Purchase that you did not receive, first try reporting an issue with your purchase using the steps in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Cheers,
Jeremy

I bought an app from the app store, it said there was an error downloading and it did not download but apple still took money off my apple account, how do i get my money back?

I bought an app from the app store, it said there was an error downloading and it did not download but apple still took money off my apple account, how do i get my money back?

From the App Store meny bar click Store > Check for Unfinished Downloads
And check your Applications folder for the app.
Apple's policy > All Sales Are Final > iTUNES STORE - TERMS AND CONDITIONS
Note... it would help to tell us which Mac OS X you have installed when you post for help.

I got hacked and I lost $25 from a app, how do I get my money back and delete the app from my purchases?

I got hacked and I lost $25 from a app, how do I get my money back and delete the app from my purchases?

Click here and ask the iTunes Store staff for assistance.
(103424)

I have a gift card and i redeemed it and once i started buying apps it deducted money from my bank account as well as my gift card what do i do?

I have a gift card and i redeemed it and once i started buying apps it deducted money from my bank account as well as my gift card what do i do?

You can't log into any site and see your account's balance. You can log into your account on your iPad via Settings > iTunes & App Store - on my iOS devices my balance shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > iTunes & App Stores and it should show on the screen that you are taken to). You may not see anything if your account's balance is zero.
Not sure what you mean by relationship iTunes has to products. You can buy music, films, TV shows, audiobooks via the iTunes app on your iPad, and apps via the App Store app - what you buy will be tied to your iTunes account.

I uploaded my Itunes cards to the wrong account. I am trying to by an in app upgrade, but the app was purcahsed on a different account. How do I transfer the money to the different account?

I uploaded my Itunes cards to the wrong account. I am trying to by an in app upgrade, but the app was purcahsed on a different account. How do I transfer the money to the different account?

If you have not spent any of the money from the card, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store. They may be able to restore the money to the card so you can redeem it through the correct account. If any of the money has been spent, then there will almost certainly be nothing the iTunes Store will be able to do for you.
Regards.

Lost money in my app account

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