Lost movie rental after syncing Photos!?

Hi there. I plug in my cord to sync some photos and moments later I wanted to add another movie to the phone before I head out on a road trip but as I was doing that I lost my movie RENTAL icon I was rentaking Jack the GIant Slayer. Why did it dissappear? I downloaded it but never watched it AND still had 20 days left before it expired. Please advise.

who do i contact to get this resolved?

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I had 2 HD movie rentals downloaded and stored on my Apple TV. This evening when we went to watch one of them, every time I chose the Movie Rentals menu it would take me to the screen that shows my rented movies (and how many days remaining to view them) but I could not select either of them. This was shortly followed by the Apple logo on a black screen, and after a few minutes it would bring up the main menu.
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Thanks for the replies.
Of course I knew that a Factory Restore would wipe everything - but having already run a 'diagnostics' (which found no problems), tried restarting the Apple TV, I couldn't see any other way of getting it working again (I've also had regular problems with having no image on screen when waking the Apple TV, so I was overdue trying a Factory Restore to see if it would fix it).
Of course, if I was going to erase and restore my OS X intallation I would make backups - but this isn't an option with the Apple TV's movie rentals - especially HD movies as they cannot be transferred to any other device.
I did however assume that Apple would have some mechanism in place to keep track of things - eg. movie downloaded - yes, movie watched - no, movie deleted - no, movie present - no =>action - allow user to download again.
Perhaps they could even allow some form of 'hidden' sync with your iTunes library - where even if for some reason they don't want you to watch the movie on your computer, that it could store an encrypted backup, so that in the even of an Apple TV factory restore, the content could then be transferred across back to the Apple TV with the first sync.
I've logged into my iTunes account an 'reported a problem'. Unfortunately it's been a couple of hours and I've had no reply (if they're not going to allow these problems to be overcome automatically, they should be quicker with their response). Also, of the 2 movies that were on my Apple TV, one was downloaded 2 days ago, and the other about 2 weeks ago, and only the most recent had the option of 'report a problem'.
Obviously a situation like mine is uncommon - but they really should clean up all the rough edges with the Apple TV to avoid these problems.

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Yesterday I synced and updated the software on my ipad 2. (it had been a while). Before the update I had 2 movie rentals, and 2 seasons of a TV series, which I had purchased and downloaded from itunes. Before the update, I would go to the "Videos" app and they were all there. After the update, the only option in the "Video" app is to watch Music Videos, or go to Store. The top banner only says Music Videos. When I look at the Storage on my ipad, they are clearly taking up space, and if I try to "sync" them again, itunes tells me I do not have enough space.
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Lost movie rental after syncing Photos!?

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