Lost movie rentals on iTunes

I have rented two movies from iTunes in the past 24 hours and got part way through both and then they have gone.
I have tried checking my downloads with no evidence of rentals just purchased movies.
It was giving me a dialog box stating an error with iTunes but it seems that the error has not been amended because despite iTunes now being available the movies are no where to  be found. Can anyone help?

What device did you rent the movies from.
Keep in mind you have only a 24 hour rental period from the time you first start watching the movie.

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