Lost music purchased on iTouch

One feature I love about my iTouch is that I can purchase music straight off of my iTouch; however, when I do connect it to a computer it tends to disappear. I have called and was told that the music goes into my library, but I can't find it there. I can find the proof of purchase, but I can't find the songs in my library. I have iTunes on my home and work computers.
What am I doing wrong? Where could my music be? Or should I just purchase music from my computer and know it goes in that library?

Yeah, this is a common issue, unfortunately.
What you can do, to try to stop it, is, as soon as you plug your iPod into your computer and it is recognized, right click (or ctrl-click on Mac) on the device name in iTunes and select "Transfer Purchases." This will force any purchased content that is on the iPod, but not in iTunes, down to your hard drive. Since I started doing this (6 months ago), I haven't lost anything.
As the other poster said, if you speak to Apple, they should allow you to redownload the songs for free. If they didn't offer that, I would give them another call.
Hopefully the "transfer purchases" thing will help you stop this in the future. And maybe eventually they will fix it.

Similar Messages

  • Lost music purchases, through iTouch

    Hey all.
    Have a slight problem with tracking down my music purchases on my iTouch.
    I downloaded a full album, by Adema, listened to it happily this morning.
    Only now I've realised as I've gone to put it back on, I only have three songs, of the album, left on my iTouch.
    Not quite sure why this has happened, checked my purchase history to clarify I wasn't going insane and yep it clearly states I've purchased and downloaded the entire album.
    Had a little look about, but couldn't find anything to help resolve this problem, so if anyone would be kind enough to point me in the right direction of be able to resolve this I'd be very greatful.
    Thanks all.
    P.S Bare in mind I downloaded these straight through the iTouch, so I have no copy of them on my iTunes, that is on my laptop.

    Do you have the iPod set to automatically Sync?
    If you do then the music should have been copied back to iTunes when you connected the iPod.
    Note that tracks are removed from the Store Purchased Playlist on the iPod when they are synced to iTunes. if you want them on the iPod then you need to make sure they are included in the sync settings you have set up for the iPod.
    Check on iTunes under the Album name rather than the Artist name as well sometimes there can be different Artists on the same album so they do not appear together on the iPod in the Artist area.
    Ian

  • How does one retrieve a lost music purchased list?

    It seems that I've lost my music purchased list and I'm wondering if there's anyway of retrieving it through Apple?

    Sorry, but I'm not clear on what you're asking. Do you mean that the Purchased playlist is gone? If that's what you mean, just create a new Smart Playlist with Kind = Protected AAC audio file. That will recollect all your purchased music.
    If that's not what you meant, please post back and explain your difficulty further.
    Regards.

  • Did an update and lost music purchased from the iPhone?

    OK, updated a friends iPhone, it appeared to backup and all but when it it was done the music purchased from the phone was missing?? Is it hidden somewhere I can get it back onto her phone? I figured it was like apps that have been bought, once you buy them you can download them again..Guess that's not the case!! also some apps where missing. but that was easy enough to put back on, just a pain!

    Not the iphone back up.
    Everyone should always keep a back up copy of their important info on an external source - external drive, flash drive, dvd, cd, etc.
    If you do not back up, you will likely lose it at some point.
    Itunes prompts you to back up on occasion. You can click "Support" at the top of this page and type back up. You can use the help feature in itunes.
    You can copy the entire itunes folder.
    Please back up. I am amazed that some do not back up their info.
    It will save a lot of frustration in the future.

  • Lost "music" icon on itouch screen?

    Thanks Splooshkid - found my music in "search", but still no music icon on my itouch screen

    Is it in a folder or on another screen?

  • Lost music purchased on iphone!

    I have my phone set to manually manage my music, and I recently bought a song on the phone, later connecting to my computer and hitting sync, to sync my contacts and presumably the purchased music. Now I cannot find the song on either the phone or the computer. Anyone?

    I have had this happen a couple of times. Call customer care and let them know the situation. They will add the song into your account queue to be available for download the next time you start iTunes.

  • Lost music on my itouch!

    I was syncing my touch and all the music vanished! The bad part is I'm unable to reload any music from my library. Videos and apps are fine.
    Any ideas?

    Ok so a few things...
    First, do you back up your data? If not, look at this instance as a little example of why you should start.
    Next, iTunes creates a back up of all your data on your iPod when you plug it in to sync. You can restore from there. Im not sure if you can restore music...read this article and then let us know.
    http://support.apple.com/kb/HT1766
    Blake

  • My computer was reset to factory condition. I lost everything. I still have all my music on my itouch but cant get it back on itunes on my computer. How can I get it back?

    My computer was reset to factory condition. I lost everything. I still have all my music on my itouch but cant get it back on itunes on my computer. How can I get it back?

    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Or you can use third-party software like Phone to PC to transfer your music.

  • I have an ipod touch and i just bought a new laptop, because i lost mine. i try to sync the music in the itouch to my new laptop but it asks me if i want to delete all my music before syncing  what should i do?

    i have an ipod touch and i just bought a new laptop, because i lost mine which has all the data of my itouch. i try to sync the music in the itouch to my new laptop but it asks me if i want to delete all my music before syncing  what should i do?

    You should use your backup copy of your computer to put everything on the new computer.
    The sync is one way - computer to ipod.
    The ipod will sync with one computer at a time. Syncing to another will erase teh content from the ipod.

  • How do I export the music from my itouch when I have recently lost my computer and cd's?

    How do I export the music from my itouch when I have recently lost my computer and cd's?

    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

  • I made music purchases in indian store from 6months and now i see all my music purchases are removed from my purchases and i am not able to find them any more except few recent purchases.. i invested lot of money now i see all are lost.. what can i do?

    i made music purchases in indian store from 6months and now i see all my music purchases are removed from my purchases and i am not able to find them any more except few recent purchases.. i invested lot of money now i see all are lost.. what can i do?

    Have you failed to maintain a backup copy of your content?

  • Lost iTunes purchased music after latest IOS upgrade

    After the automatic IOS upgrade for the Apple Watch my iTunes account lost several purchased albums.  I have tried to re-download the purchased music but not successfully, I'm only able to download four of the songs and they are still not showing up in my iTunes library.

    For info these are user-to-user forums, you are not talking to Apple nor iTunes Support.
    If they don't show in the Purchased tab in the iTunes Store app on your iPhone and iPad then check to see if they are hidden : iTunes Store: Hiding and unhiding purchases.
    If you've moved countries since buying them, or if the rights-holder has removed them from the store, then you won't be able to redownload them. Also if the rights-holder has removed an album and replaced it with a different version then it be treated as a different album/purchase.

  • Music purchased on my Itouch will not load to computer &  ipod wont turn on

    I have the 1st generation Itouch and my songs purchased on it will not load to my computer. There's also a big problem, the itouch won't even turn on. All I get is the apple screen. I have tried restarting, restoring, taking it in to best buy, pretty much everything. I don't want all my money spent on music to go down the drain. Do you know if there's any way apple will credit my purchased music on my Itouch?

    Where did you pay for the music? They're responsible for handling refunds or financial irregularities. If they ripped you off, contact them.
    If you used the iTunes Store, they maintain a record of purchases; you would have received a receipt for same in an email.
    You mentioned that the music was purchased on the iTouch. How, exactly? Which platform did you use for the transaction? I doubt Apple will credit you for music unless the purchase was made on the iTunes Store.

  • HT5085 I lost music when I purchased iTunes match

    I purchased and installed iTunes Match, on the link it says downloads and songs from CDs will be available in the cloud, I purchased I tunes match and lost music from both. Please help.

    Did you find help concerning this? It happened to me as well.

  • I updated my iphone with software ios5.0.1 and i have lost my purchased ringtones and imported music...........please help i had 25G of music on it

    Hi everyone
    i have recently updated my iphone 3Gs with iOS 5.0.1 and i have lost my purchased ringtones and music uploaded from cd's on both my phone and computer....please help

    You have two choices, however, choice one will only work for your 3GS: Download & Install this:
    http://support.apple.com/kb/DL1575
    If you get an iPhone 5, you will need to purchase 10.6.8 & then update to iTunes 11:
    http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard

Maybe you are looking for

  • How to see the version of firefox im using?

    I have to which version of firefox im currently using? so that i can install latest version.

  • Data mismatch on OIM database

    Hi *, I import some newly created resource to our live system...It returns an error and import terminated... Later found that, our OIM database reached its maximum allowed size.... But, now there are data mismatches..... UD_XXX table is created on OI

  • Closed Dynamic tab constructor and setters are firing

    Hi, I am using UIShell Tab concept. Here Am opening the two tabs. if am pressing any button in one tab it is firing the second tab setter and getters. How can restrict the firing of second tab setter and getters. please help me how to solve this issu

  • How 7921 interface with 3rd party; guest service contact center?

    I want to use 7921 for staff in hotel to get sms from "guest service contact center", how to do the interface?

  • Sanyo Xacti HD2000

    Need everyones feedback, compatibility, and info on Sanyo's new HD camcorder, Xacti HD2000. How does iMovie's '09 stabilization work with it?