Lost music when I syncing

I synced my phone and must have done something wrong, my purchased music is gone. It is not on the itunes in the computer either. Can I restore music purchased from the itunes store? Could it be hidden on my computer? Any help would be appreciated. Thanks

If you downloaded it via iTunes, it should still be in your music folder on your computer. If you downloaded it via the iPhone then its gone.
However, if you go to your email receipt and click the "report a problem" link you will be able to explain the situation to the iTunes store personnel and they might be able to help you. I had this happen to me once and they re-enabled the song for download on my account.

Similar Messages

  • HT5622 lost music when were syncing.  I have an ipod.  Music was my cd's copied and a few bought.

    How do I retrive my music?

    If the music is still on the iPod then:
    Recovering your iTunes library from your iPod or iOS device: Apple Support Communities
    Othersie you are out of luck

  • I have all my music on an external media drive that has crashed. How can I get the music of my ipod touch back onto the comupter without loosing the music when it syncs?

    I have all my music on an external media drive that has crashed. How can I get the music of my ipod touch back onto the comupter without loosing the music when it syncs. in order to start rebuilding my music collection?

    You should be able to recover the media with the tips in  this post from forum regular Zevoneer but I'm not sure what the implications are for your application settings. You can probably transfer your purchases into a newly authorised library, backup the device, recover any other media using third party tools, then restore the device from the backup. That should switch the assocation of the device to the new library but it is not something I've personally tested.
    When you get it all working, make a backup!
    tt2

  • Music on my phone lost.  When I sync to I Tunes it doesn't add the music.  phone updated to 6.1.  how do I get the music back in the phone.

    Music loaded to my phone is lost.  When I resync to I Tunes it doesn't add the lost music.  My phone was updated to 6.1.  Any suggestions on how to restore the music to the I Phone?

    If the music is in iTunes you should be able to sync it back to your iPhone.
    What settings do you have in the iTunes Music tab for your device?
    Is Sync Music set?
    Is Entire music library checked?
    What happens when you sync?
    If iTunes is confused and thinks the music actually is on your iPhone you could try unchecking Sync Music and then sync. Follow this by checking Sync Music and then sync again.

  • Lost music when syncing

    Can anyone tell me what happened when i synced my phone to my boyfriends computer to download a movie on Itunes and all my music in my IPOD app disappeared and got replaced by his music? Now I can't get my music back. Does anyone know how to get my music back?

    Iphone will sync itunes content to one computer. If you sync to another, ti will erase the current content from iphone and replace with content from the new computer.
    Your music should be on the computer with which you normally sync. Just sync it back to the iphone.

  • HT5085 I lost music when I purchased iTunes match

    I purchased and installed iTunes Match, on the link it says downloads and songs from CDs will be available in the cloud, I purchased I tunes match and lost music from both. Please help.

    Did you find help concerning this? It happened to me as well.

  • Lost music when operating system crashed

    I recently lost my operating system and had to restore the computer to "New". I was able to transfer my purchases from my IPOD back to my library, however there were some songs that I bought that day that I did not sync to the IPOD, but they show up in my purchase history. How do I transfer these songs in, or how do I contact ITunes to have them help me?
    thanks,
    Erin

    If you didn't make a back-up of your purchases to restore from then I'm sorry to say that the policy on lost purchases is that you have to pay to download them again:
    "Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage." iTunes Store: Purchased content can be downloaded only once
    You could try contacting the iTunes Music Store Customer Service and you might be able to persuade them to sanction a second free download. There have been occasional reports in the iTunes forum of this happening, however just be aware that they are not under any obligation to do so. If you click on the link at the bottom of this page you'll be able to email your query: iTMS Customer Service
    You might also want to check out these pages for future reference:
    How to back up your media in iTunes
    Back up your iTunes library by copying to an external hard drive

  • Losing music when I sync to another iTunes

    Hi - I'm wondering whether I can sync my ipod to more than one iTunes without wiping the exisitng content of my ipod?
    is it possible to ensure that when, for instance, i plug my ipod into a mates itunes, it doesn't automatically sync all his tunes to my ipod and wipe what i already have on there?
    a lot of the music i have was difficult to come by so am worried about taking the risk unless i know for sure that they won't disappear.
    also, my existing tunes were ripped from Windows PC - does it make a difference if i sync from both Windows and Mac?
    be great to hear some thoughts.
    cheers

    Hello and Welcome to Apple Discussions. 
    To use with both a Mac and PC you'll need to have the iPod in FAT32 format:
    http://docs.info.apple.com/article.html?artnum=61672
    Then you need to disable Auto Syncing. Simply check "Manually manage music and videos" on the Summary pane in iTunes:
    http://docs.info.apple.com/article.html?artnum=61675
    cheers
    mrtotes

  • Syncing music   when i sync the music it erases the audiobooks and movies

    Is there a way to add more music without erasing everything in the iTunes account?
    I have created a playlist called iphone and put any music in it that I would like on my iphone, I manually manage syncing my iPhone.
    When I add music to this playlist and then want to sync it to the iphone 4 it erases all the other stuff and I have to resync that other stuff again.
    Is there a way to just add music without having to resync all the audiobooks and movies etc?
    Thanks

    Mine did that too. Did you tried authorizing it again? I had to authorize mine every few times I synced, but it would work if I did it again! Then it just tells me that I have already authorized this computer, but it works.

  • I am missing a lot of music when I sync

    Hi, I hav e an iphone4, I have recenlty updated itunes and phone software. Now when I check certain artists less than half of my of songs get transferred to my phone after sync.  When I check selected artists etc, it shows 700 odd songs yet less than 300 get transferred. When I then check entire playlist  it indicates I have 1300+ songs yet only 800 or so get transferred.  I have never experienced this problem before, so if anyone has any suggestions I would be most grateful. Thank you

    You can only sync with one computer  To switch computers and not lose anything:
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

  • I bought an iPhone 5 from a friend and want to keep the music that is on the phone. Anyway to do this without losing the music when i sync to my Macbook?

    I Bought an iPhone 5 from a friend and want to keep his music. If i sync it to my Mac i will lose it. Any way i can keep the music?

    Your friend does get to keep.  .Purchases are locked forever to the Apple id used to purchase them
    They just download again using the same Apple id

  • Lost music when traded in iphone for 3GS

    I had bought a brand new iphone 3G a week before the 3GS was released. As a result i traded in the 3G fo[r the 3GS for free but i lost all of my downloaded music. Is there anyway i can get my music back??

    You didn't have your music in iTunes on your computer?

  • Lost music when upgrading

    Hi,
    i just upgraded to 7.0.2.16. when i opened up itunes all of my music was gone. i managed to get it back by going to "add folder", but i still don't have any of my playlists or rating information. how can i get that info back?
    ps:
    my does apple make a simple upgrade such a pain in the ***?!

    Hi
    I had the same trouble upgrading from 7.01 to 7.02. I have tried copying files back from the previous itunes directory and deleting the new one, but it does not work. This does not suprise me completely, because if itunes was able to import the files, surely it would have done it in the first place.
    The only think I can think is that I selected 'let itunes organise your music' option. perhaps I should have taken the manual approach like I normally do.
    I have found my music and can play it. At least I didn't have too many playlists, but it does not encourage me to ues itunes as my default music player - which is what I was previously considering.

  • Lost music when iTunes froze whilst downloading

    While downloading an album from the online store,iTunes stopped responding. I used force quit to get out of it. On returning to the store, the music continued to download. However a file that had been processing was missing and is still missing. I have searched the library and it´s not there. Have used the "check for available purchases" option and am told all music has been downloaded. I am missing a major piece of the download as this was a compilation album with a"mix" track at the end(the one missing). Any ideas of who to contact as i have searched this site and it seems the Itunes store are happy to take your money, but do not seem to offer any support when things go wrong!!

    Go to your iTunes account history by clicking your account name at the top right of the iTunes window, locate your [purchase and click the "report a problem" link, or go here and fill out the form: http://www.apple.com/support/itunes/store/browser/

  • My computer crashed and I lost everything, when I sync my ipod will everything on it be erased

    My computer crashed and I had to reinstall everything. Once I connect my ipod will everything on it be erased?

    That's what backups are for. Use Time Machine. It's free and external drives are cheap. To recover your iPhone's content requires the use of third party utilities. Success is not guaranteed. Read:
    Recovering your iTunes library from your iPod or iOS device
    https://discussions.apple.com/docs/DOC-3991

Maybe you are looking for

  • No charts or images displayed in DHTML Viewer on WebLogic 10.3

    Greetings, When I view crystal reports from CMC in the default DHTML viewer a red 'X' appears in place of charts and images. Charts in Active X and Java viewers appear normally. Running reports from Java SDK (PDF output) displays charts normally. Our

  • Webhelp search not working in 1 project

    Robohelp 8 HTML Hi all, For some reason, the search in my webhelp output is not working in 1 particular project. No matter what I search for the results are always zero, and I know these words/terms are in there....I've checked across all browsers an

  • Refund, please; have given up installing Elements 12 due to error in installing "shared technologies"

    This refers to Order No. 12642019825 for Adobe Photoshop Elements 12 which I bought online yesterday for USD135.62. My trial version worked all right - thank you for that. But after paying an arm and a leg for the licensed version - this from a third

  • Quick standby question

    In a 10g dataguard scenario, let's say if something goes haywire at the primary, and we need to recover and restart the primary database with "reset logs". Then the standby would complain that it is missing archive logs files or something of that sor

  • Trouble with Windows XP and Boot Camp

    I tried to install XP on my Macbook Pro with OS X 10.6.3 through Boot Camp, but it keeps giving me the error that it can't find the End User License Agreement and quits. I successfully partitioned my hard drive and tried the process with partitions b