Lost music when iTunes froze whilst downloading

While downloading an album from the online store,iTunes stopped responding. I used force quit to get out of it. On returning to the store, the music continued to download. However a file that had been processing was missing and is still missing. I have searched the library and it´s not there. Have used the "check for available purchases" option and am told all music has been downloaded. I am missing a major piece of the download as this was a compilation album with a"mix" track at the end(the one missing). Any ideas of who to contact as i have searched this site and it seems the Itunes store are happy to take your money, but do not seem to offer any support when things go wrong!!

Go to your iTunes account history by clicking your account name at the top right of the iTunes window, locate your [purchase and click the "report a problem" link, or go here and fill out the form: http://www.apple.com/support/itunes/store/browser/

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