Lost my id password and my secret question
hellow
i have lost my id password and my secret question
can please let me know how to take them back or the way create a new ones
thanks
Hello samir0809
Welcome to Support Forums
If you know the Username or the Email that you used for your BlackBerry ID then you can reset your password by following this KB :
KB26361 : How to change or reset a BlackBerry ID password.
But if you're unable to access or have used a email which you don't have any access then you can create a new BlackBerry ID by following this KB :
KB26694 : How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone
But if you follow this KB be sure to do a backup of your device .
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Similar Messages
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we have an apple ID that was set up in my wife's name. The kids have changed the account details and no-one can remember the password. They have also changed the account data and none of our birthdays are recognised by apple. We have no way of re-setting the account. The secondary email address we used when setting up the account is no longer accessible so even this option doesnt work..
What can we do as we have a large amount of purchased music on this account???1. Don't confuse "Apple ID" with iTunes Account ID. You can have many Apple IDs but only one iTunes account active at a time.
2. If you "changed" your iTunes account ID, you actually have 2 accounts - one under the old name plus the new name.
3. You can't merge the accounts - they remain separate. Apps purcahsed under the old account name will update ONLY WHEN THE PHONE IS SIGNED IN TO THE OLD ACCOUNT NAME and visa versa.
4. Likewise, you can sync only the apps, music, media purchased under the account the phone AND iTunes are signed in to. -
I was on line, my Firefox browser crashed, It asked me if it could recover it after which I have lost all my passwords and bookmarks, how can I recover it?
duplicate of [/questions/1023258]'''https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles'''
'''https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile'''
'''https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles''' -
Hi
I lost the ICloud password and the mail address for it is freezing by the hostage ( hotmail ) so how can I enter my ICloud AccountHello Cheif Auditor,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Apple ID: If you forget your password
http://support.apple.com/kb/ht5787
Best of luck,
Mario -
I lost my restrictions password and want to reset my ipod so i can put a new one on, when i try reset it it makes me put in my device password and restrictions password! How can i reset my ipod if i need the restrictions password which is why i am resetimg my. Ipod
Forgotten RESTRICTIONS Passcode
- Restore from a backup that was make before you added the Restrictions passcode. If you restore from a backup made with the Restrictions passcode the Restrictions passcode is also restored. Place the iOS device in Recovery Mode if necessary to allow the restore.
- Restore to factory settings/new iPod. . Place the iOS device in Recovery Mode if necessary to allow the restore.
- If you are up to file manipulation see the following but it may not work for iOS 6.1.3 or iOS 7
How to reset forgotten Restrictions...: Apple Support Communities
- How to Recover Restrictions Forgotten iPhone Restrictions Passcode | The iPhone and iPad Blog -
I lost my iCloud password and Microsoft has deactivated my account so theres no way to getor reset the iCloud account password what should i do?
Click here and contact Apple.
(119625) -
I lost my admin password and the installation discs. How can I reset my admin password ?
OS X 10.7 Lion, 10.8 Mountain Lion, 10.9 Mavericks and 10.10 Yosemite
Reset Password
Start the computer,then press and hold down command and R keys to start into recovery partition.
When you see the Apple logo, release the keys.
Wait until OS X Utilities window shows up.
Move the mouse to the menubar at the top and click "Utilities", then select "Terminal"
from the drop down.
Terminal window will appear.
Type in resetpassword and press enter on the keyboard.
Leave the Terminal window open.
Reset Password Utility window will open with Macintosh HD selected.
Select the user account from the popup menu box under “Select user account”.
Enter a new password.
Reenter the new password for the user.
Enter a hint.
Click the "Save" button.
Click in the menubar and select Restart.
Log in.
If Keychain dialog box appears, select “Create New Keychain”. -
I lost my administrator password and can not install Mavericks, or any other software for that matter. How can I retrieve an administrator password?
Forgot Your Account Password
For Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
When the menubar appears select Terminal from the Utilities menu.
Enter resetpassword at the prompt and press RETURN. Follow
instructions in the dialog window that will appear.
Or see Reset a Mac OS X 10.7 Lion Password, OS X Mountain Lion- Reset a login password, and
OS X Lion- Apple ID can be used to reset your user account password.
For Snow Leopard and earlier with installer DVD
Mac OS X 10.6- If you forget your administrator password
For Snow Leopard and earlier without installer DVD
How to reset your Mac OS X password without an installer disc | MacYourself -
I lost my admin password and disks what can i do
I lost my admin password and start up disk for Leopard what can I do
You can call Apple and give them your serial number and they will send you replacement disks for a nominal charge - that is if they still have them since Leopard is a rather old OS.
-
i forget me i cloud password and when I'm trying to delete the old account to make new one he asked me to enter the old password or reset it and i lost my old password and mail also so what shall i do ?
If none of the methods in If you forgot your Apple ID password are possible for you, contact Apple support: Apple ID: Contacting Apple for help with Apple ID account security
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Please help me because it's not the first time the account has been hacked, every time i found out that it was hacked i changed the password, but this time it is not easy because he changed the alternative email-adress and the security questions.
Call the Apple support phone number for your country:
http://support.apple.com/kb/HE57
and the 1st tier agent should be able to assist you or transfer your call to the Account Security team.
Regards. -
I HAVE AN ICLOUD ACCOUNT THAT I NEED TO DELETE, BUT I'VE FORGOTTEN THE PASSWORD AND/OR THE SECURITY QUESTIONS. SO, I CAN'T RESET IT BY EMAIL BECAUSE THE ADDRESS I USED IS NO LONGER ACTIVE.
You need to ask Apple to reset its security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(115690) -
i
Hi bertram.thoninh,
Thanks for visiting Apple Support Communities.
This article can help with resetting your password and security questions:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
However, if you're not able to receive email to your rescue email address, you may need to contact iTunes Store Support:
You'll need to contact iTunes Store support to have your questions and answers reset.
After your password, security questions and answers are reset, I'd recommend providing a different rescue email address:
You can edit or delete your rescue email address at My Apple ID. To edit your rescue email address:
Navigate to My Apple ID using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
All the best,
Jeremy -
Lost I'd, password, don't remember questions
My daughter has somehow changed her password and doesn't remember any of the quiz question answers. How can we reset, get her a new user name and still reinstall all the apps she bought and store on the cloud?
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a rescue email address or a Security Questions issue, then see:
If you forgot the answers to your Apple ID security questions - Apple Support.
Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
I am trying to change my apple password and it asks me 2 security questions. The answer I gave are apparently not correct. How do I get past this step?
For Forgotten Security Questions / Answers...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions
Note:
You can only set up and/or change a Rescue Email Before you forget the questions/answers.
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