Lost my inbox, sent items, drafts mailboxes

I was sending email on a non home wifi and got rejected email message. The window said email put in outbox. Now all I seem to have in mailboxes is my outbox and none of the others. I still seem to be receiving mail as my iPad keeps pinging and telling me more mail has come in! I just can't find the inbox to read them! Where is it?

After doing what Nick suggested, hold the iPad in the horizontal position so the mailbox bar stays active on the left side of the screen. Tap Mailboxes at the top of that bar and see if it doesn't give a list like, Inbox, Sent, Trash. If so, tap each to see what is in them.
While there, you can empty the Trash by selecting that one, then tap Edit on the top bar and Delete All at the bottom, then confirm the deletion.

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I accidentally deleted my 1&1 account in mail and inbox / sent items lost

Can anyone help please? I have transferred my domain name from 1&1 to godaddy today and the domain transfer has been successful but in the process of trying to set up my Mail account I inadvertently deleted the old 1&1 account from Mail preferences. I didn't think that this would be a problem as all of the emails must be stored on my hard drive once they had been delivered to Mail, but when the 1&1 account had been deleted I lost all emails from my inbox, sent items and deleted items. The personal folders that I have created to store emails in are all still there, but I am very worried that I have lost all of my sent items and all of the items in my inbox that were awaiting replies.
I have looked on here and people refer to going to Library and then Mail folder, but I don't have a mail folder. I do have Time Machine so any recommendations where I can back up on would be appreciated.
1&1 have said that I can transfer my MX records back to them to restore my mail and then transfer them back to godaddy, but I have been waiting for 12 hours from the original transfer to take place and it still hasn't happened and I can't afford another day without being able to send or receive any emails.
I would also like to know how to ensure that i have a back up of my existing mail to make sure that i don't loose any more.
Any advice greatly appreciated. :-)

Was this a POP account, and where is your backup?
From now on use Time Machine to backup your Mac, for Mail you can also (not instead of) export any or all mailboxes to the desktop by rightclicking on the mailbox and choosing Export.

Missing inbox / sent items in users online archive

Hi, I have quite an alarming problem with a users online archiving setup in exchange 2010 SP1.
I have online archiving setup for a relatively small group of users. Its working fine for everyone except 1 - everyone has email moved to the archive after 2 years.
The one user with the problem however has no inbox and no sent items on the archive mailbox. They have subfolders from the "root" with mail in them, but no inbox / sent items.
Email are however being deleted from these folders after 2 years from the regular inbox!
I have tried logging in through OWA (same) and other machines (same). I've tried using MFCMapi to check for the hidden properties on the archive mailbox (both false). I've tried using powershell to view statistics on the folders, and it appears to have 1
item in the inbox on the archive at least.
Can anyone help me? Frankly I've ran out of ideas at this point.

Hi,
It is so strange that there is no Inbox and Sent Items folder in a user’s online archive mailbox. Please check whether there are no older than 2 years emails in Inbox and Sent items folders.
Generally, within the archive mailbox, Exchange will automatically create the complete folder structure that was present in the user’s primary mailbox. The folder structure is not created within the archive mailbox until messages need to be moved into a
given folder from the primary mailbox to the archive mailbox.
I don’t know whether disable archive then enable it for this mailbox can recover Inbox and Sent Items folders or not. We can back up this archive mailbox firstly like exporting mailbox data to a PST file. Then try re-configure online archive
for the mailbox to have a try.
Thanks,
Winnie Liang
TechNet Community Support

How can I change gmail inbox/sent items display from conversations to individual messages

I use an iPod Touch 5G with IOS 8.1 to access email using the GMail app.
I want to change the inbox/sent items display lists to show individual e-mail messages. I don't like the "conversation" display on my small screen. It is too hard to read important info in the thread.
I don't see anywhere in my app to change that type of display.
Thanks.

Go to Settings>Mail and turn off Organize by Thread. This applies to all mail accounts. It can be set to only apply to one account

Why when I send an email does it appear in "sent" and "drafts" mailboxes?

Often when I send an email a copy appears in both the sent and drafts mailboxes. Why does this happen, and can I stop it appearing in drafts?

If this is an IMAP account, try going to Mail/Preferences/Accounts/Mailbox Behaviors and uncheck Store drafts on server.

How to restore single mailbox (Inbox & Sent Items) using symatec backup 2010R3

Dear all,
I am using symatec bakcup exec 2010. iam trying to resotre mailbox for one of my user. I have full backup and i can able to see the user mailbox. My question is "If i start restore the emails (inbox & Sent itmes) will it be create any issue at my
live environment (Exchange server) . Backup exec is installed in exchange server2010 only. When i started restore its restoring full database (around 35GB). i am doing this first time in live environment. Kindly help me.
Thank you.
Karan

Hi Karan,
Based on my knowledge, Backup Exec offers 2 ways to restore Exchange data.
1. Using Mailbox database restore.
2. Restore individual mailbox or mail items from the backup set.
Besides, I'm not familiar with the third-party software Backup Exec. I recommend you ask more assistance about Symantec Backup Exec from Backup Exec vendor.
What's more, we can use DPM to restore individual mailbox.
Here is an article for your reference.
How to protect Exchange with DPM 2010 whitepaper
http://www.microsoft.com/en-us/download/details.aspx?id=8068
Hope it helps.
If there are any problems with Exchange, welcome to our Exchange forum.
Best regards,
Amy
Amy Wang
TechNet Community Support

Does offline distribution happens to leave sent items in mailbox?

Hi experts,
After using offline distribution wizards (assuming the email distribution was successful) to where the sent items located? I mean, i can't find the sent email to my sent item folder. Since i can't find it i can't recall the email if i have to. I'm just wondering if the system produces an sent email item or not.
Thanks as always,
yajepe
anyone?
Edited by: yajepenati on Nov 22, 2011 3:29 AM

I'm assuming you set up the gmail account on the iPod using the special gmail configuration (when you first set up a new account, one of the choices for the type of account is gmail).
I had to reset my gmail account last night, deleting it and redefining it (for reasons other than your issue) and by default, I get "inbox", "drafts" "Sent Mail", and "Trash". You might try deleting your account on iPod and redefining it - it's quick and doesn't affect your email status.

I upgraded my iPad1 from ios 4.0 to 5.0 and I lost all my sent items

I upgraded my iPad 1 from ios 4.0 to 5.0, after that, the mails in the sent itms are missing. Inbox is fine.
Can you please help me to get my mails in the sent items back? Thank you.

Contacts are designed to be synced to a supported application on the computer or a cloud service.
If you use the device as designed, nothing will be lost.
If you fail to use the device as designed, it's possible that contacts could be lost due to the backup becoming corrupted.

Unable to open Inbox, sent, and draft messages

plz i just discoverd a new problem in my e63. It doesnt open 'inbox', 'sent' & 'draft' messages anymore. Any suggestion on what to do. Thanks!
Moderator Note:
*Subject title has been edited.
wizzy

Have you many messages in the phone?
if so try connecting to ovi suite and see if you can remove.
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

Unable to view messages present in inbox/sent/draf...

Phone: Nokia N8
Unable to view messages available in inbox/Sent items/draft & even reports If i send a SMS to a group say group has more than 5 contacts and click on send button.
No message appears when i open sent items, reports or inbox after messages are sent.
To view messages again i have to restart my phone.

Well, I'm not exactly sure what happened but I think I've got it fixed for now.
FWIW, I went to Mail -> Preferences and clicked on the Accounts -> Advanced tabs. The "Enable this Account" box was checked just like always. I unchecked it, saved the changes, and exited Mail.
Then I went back to Mail -> Preferences -> Accounts -> Advanced, checked the "Enable this Account" box once again and saved the changes. Now it works just fine!

Not saving Sent or Draft emails

Help, I'm using 2 IMAP email acount in mail and it won't save any of my sent messages or drafts, even though I have the setting set to store them under the mailbox behaviors.
Am I missing something?
These are two new mail accounts I've set up, you'll see from my last two posts earlier there have been some othe issues, now thankfully resolved.
My preference would be for the mail to be saved on rthe server and of course appear in Mail app.
I also haver a .Mac email which does this fine.

You’re welcome.
So do you recommend that I typr INBOX in the IMAP preference box?
Yes.
Will it be enough to just do that now or should I delete and recreate the new account?
It doesn’t really matter. If you do it without re-creating the account, Mail may lose track of which mailboxes should be used for what, but you can fix that by just doing Mailbox > Use This Mailbox For again.
Would you look at this image of my Mailapp setup and comment please
The appearance of your mailbox list is normal except for the black triangle to the left of the IMAP Inboxes, which is a consequence of the INBOX prefix issue.
There isn’t a pre-defined Junk group with the brown bag icon probably because you have the junk filter set to something other than Automatic mode, which in turn explains why the Junk mailbox on the .Mac server appears as a generic folder.
The two Junk-named folders that appear there are a “glitch” caused by some changes made on the .Mac server some time ago. You can get rid of them if you want. Mail will create the one it needs when it needs to if it isn’t already there.
Here’s a more thorough explanation of how mailboxes are supposed to appear in Mail:
1. Instead of grouping mailboxes by account, Mail groups mailboxes by purpose first, regardless of whether they are stored locally or on the server, then groups by account the mailboxes that don’t serve a specific purpose in Mail. If you have more than one mail account, each has its own Inbox, Drafts, Sent, Trash and Junk mailboxes, which appear under the respective group showing the account name instead of the real name of the associated mailbox in the filesystem.
This has the advantage of letting you choose at any time, and independently for each mailbox, whether you want to look at your Inbox, Sent, Trash, etc. mailboxes as if you had just one of them shared by all accounts (i.e. an aggregate), or look at each of the corresponding individual mailboxes separately.
2. Each mailbox under a pre-defined group is associated with a mailbox in the filesystem whose name may or may not be exactly the same as the name of the corresponding mailbox group. By default, the name of the actual mailboxes in the filesystem associated with Sent and Trash, for example, would be Sent Messages and Deleted Messages, respectively.
3. The association between a mailbox in a pre-defined group and the actual mailbox in the filesystem is fixed for POP accounts, but can be changed for IMAP accounts by means of Mailbox > Use This Mailbox For or the corresponding Preferences > Accounts > Mailbox Behaviors > Store messages on the server setting.
4. Mail may defer the creation of a pre-defined mailbox until actually needed to store messages there. Also, in some circumstances Mail may be unable to create or locate the actual mailbox in the filesystem (see #10 below for an example), but the association does still exist in those cases from a logical point of view, even though Mail may be unable to display or store messages there.
5. Each and every mailbox appears once and only once in the mailbox list, be it (1) under one of the pre-defined groups with an icon that conveys its purpose and the name of the account it belongs to (if you have more than one mail account), or (2) with a generic folder icon and the real name of the associated mailbox in the filesystem if it serves no specific purpose as far as Mail goes. Under no circumstances can the same mailbox appear both ways; it’s either one or the other, depending solely on whether it serves a specific purpose in Mail or it’s treated by Mail as a generic mailbox like any other.
6. By itself, the name of the mailbox is no indication of whether it serves a purpose in Mail. If it appears in Mail with a generic folder icon, then as far as Mail goes it’s a generic mailbox like any other, no matter what its name.
7. A mailbox with a generic folder icon can “disappear” and become associated with one of the pre-defined groups as a result of changing the corresponding Store messages on the server setting in Preferences > Accounts > Mailbox Behaviors or doing Mailbox > Use This Mailbox For on it (server-stored IMAP mailboxes only). This, in turn, would cause the mailbox being previously used for that purpose to become dissociated from the corresponding group and “appear” as a mailbox with a generic folder icon.
8. In addition to the account-specific mailboxes that appear with the account name under each of the pre-defined groups, Trash and Junk may also have an “On My Mac” mailbox. This is where messages deleted or marked as junk are moved if they were previously stored in a custom “On My Mac” mailbox or in a locally stored mailbox associated with an IMAP account (i.e. a mailbox for which Store messages on the server has been turned OFF in Preferences > Accounts > Mailbox Behaviors).
9. Generic mailboxes that don’t serve a specific purpose as far as Mail goes (i.e. mailboxes that appear in Mail with a generic folder icon), appear below the pre-defined groups. In principle, “On My Mac” mailboxes (i.e. locally stored custom mailboxes) would appear as top-level folders, whereas server-stored mailboxes would appear grouped under a globe icon for each IMAP or .Mac account. However, if there is no need to differentiate between “On My Mac” and server-stored mailboxes (e.g. because you only have one IMAP account and no custom “On My Mac” mailboxes), Mail will display the server-stored mailboxes as top-level folders instead, just as if they were “On My Mac” mailboxes.
Note: In Mail 1.x, generic mailboxes always appeared grouped, never as top level folders. “On My Mac” mailboxes, in particular, appeared under their own On My Mac group. In Mail 2.x, this changed to offer greater flexibility in how the user wants his/her custom mailboxes to be organized — see Mail Help’s “My mailbox organization was lost after upgrading Mac OS X” article. This allows the user to have multiple top-level “On My Mac” hierarchies, for example.
10. Some IMAP accounts use a NAMESPACE feature that Mail doesn’t handle properly and that causes server-stored mailboxes to appear as subfolders of the account’s Inbox, even though they really aren’t — see “Can't create folders, only subfolders of INBOX” in the Courier FAQ, for example. Those IMAP accounts require INBOX to be put in Preferences > Accounts > Advanced > IMAP Path Prefix for Mail to handle them properly.
Finally, you may also want to read the following article:
Blue and white Mail folders explained

Removing AOL folders in apple mail (saved, sent items, spam, voicemail)

hey,
these folders are really bothersome. when i send something with my aol account, it shows in my sent section and sent mail folder
it'd be great if i could somehow delete these four folders because they are very annoying.
thanks a lot!

Ok I solved the problem for the benefit of anybody who might find this post and have a similar problem.
The problem was I used windows mail and later windows live mail for years and they had created a lot of different folders which synced with my imap folders, my host default folders were as follows
drafts
inbox
sent items
spam
trash
other folders which appeared in some of my accounts depending on which mail programs I had used to access them were as follows
deleted items
deleted messages
junk E-mail
Notes
sent
sent messages
1) I deleted my accounts from my mac and other devices such as my iphone in mac mail this is under
Mail menu----preferences-----accounts highlight the acount and press the minus button
2) then I logged into my online mail account for my host, moved items from folders such as "sent" and "sentmessages" to my default "sent items" folder, they had been placed in these odd folders by various email clients and deleted those non default folders
3) I then re set up those accounts in mac mail and highlighted the "sent items" folder in the left hand menu in each case and then went to the
mailbox menu---- use this mailbox for-----sent
4) then finally re synced my iPhone mail accounts, now it all works and my mail accounts are nice and clean
hope this helps someone

Mail sent items problem

Hi everyone recently bought my first mac and been having problem setting up my imap email accounts, the problem is my sent messages are not showing up even tho they have been sent and received, I have 3 imap accounts all the account details are correct the left hand menu looks something like this, with the following inconsistancies
Mailboxes
inbox
[email protected]
[email protected]
[email protected]
sent
[email protected] .......................(SOME ITEMS)
[email protected] .......................(SOME ITEMS)
..............................(MYEMAIL2 IS MISSING FROM HERE ALTOGETHER)
[email protected]
deleted items
junk E-mail
sent .......................(EMPTY)
sent items .............(FULL FROM SERVER BUT NOT UPDATING WITH NEW SENT MESSAGES)
spam
trash
[email protected]
deleted items
junk E-mail
sent .......................(SOME ITEMS)
sent items .............(FULL FROM SERVER BUT NOT UPDATING WITH NEW SENT MESSAGES)
spam
trash
[email protected]
deleted items
junk E-mail
sent .....................(EMPTY)
sent items .............(FULL FROM SERVER BUT NOT UPDATING WITH NEW SENT MESSAGES)
spam
trash
Also when I send an email it doesn't show up in sent items therefor its not backed up and saved to the server it only appears in the largely empty sent folders
I would like every sent item to be sent to the sever "sent items" folder and have my "sent" folder for [email protected] appear under mailboxes like the other 2 email addresses anybody know whats going on and how to rectify it
Thanks

Ok I solved the problem for the benefit of anybody who might find this post and have a similar problem.
The problem was I used windows mail and later windows live mail for years and they had created a lot of different folders which synced with my imap folders, my host default folders were as follows
drafts
inbox
sent items
spam
trash
other folders which appeared in some of my accounts depending on which mail programs I had used to access them were as follows
deleted items
deleted messages
junk E-mail
Notes
sent
sent messages
1) I deleted my accounts from my mac and other devices such as my iphone in mac mail this is under
Mail menu----preferences-----accounts highlight the acount and press the minus button
2) then I logged into my online mail account for my host, moved items from folders such as "sent" and "sentmessages" to my default "sent items" folder, they had been placed in these odd folders by various email clients and deleted those non default folders
3) I then re set up those accounts in mac mail and highlighted the "sent items" folder in the left hand menu in each case and then went to the
mailbox menu---- use this mailbox for-----sent
4) then finally re synced my iPhone mail accounts, now it all works and my mail accounts are nice and clean
hope this helps someone

Synchronise ios mail sent items with yahoo?

I have got a new iMac and have my Yahoo email account synchronised with iOS Mail. The inboxes across my devices are the same but any emails sent from iOS mail do not appear on my Yahoo account or on my iPad or iPhone. Has anyone come across this before? Is there a solution to synchronise Sent Items?
Thanks
Alastair

Ok I solved the problem for the benefit of anybody who might find this post and have a similar problem.
The problem was I used windows mail and later windows live mail for years and they had created a lot of different folders which synced with my imap folders, my host default folders were as follows
drafts
inbox
sent items
spam
trash
other folders which appeared in some of my accounts depending on which mail programs I had used to access them were as follows
deleted items
deleted messages
junk E-mail
Notes
sent
sent messages
1) I deleted my accounts from my mac and other devices such as my iphone in mac mail this is under
Mail menu----preferences-----accounts highlight the acount and press the minus button
2) then I logged into my online mail account for my host, moved items from folders such as "sent" and "sentmessages" to my default "sent items" folder, they had been placed in these odd folders by various email clients and deleted those non default folders
3) I then re set up those accounts in mac mail and highlighted the "sent items" folder in the left hand menu in each case and then went to the
mailbox menu---- use this mailbox for-----sent
4) then finally re synced my iPhone mail accounts, now it all works and my mail accounts are nice and clean
hope this helps someone

Sent items not syncing

Hi, my account recently updated from Yahoo to Btinternet, however now my sent items are not syncing with my iphone and I have lost all historic sent items before update? Anyone have the same problem?
Thanks
Tina

I had the same problem when I switched from Yahoo to BTinternet. I think I have fixed it as follows:
Settings
Mail,contacts,calendars
BTInternet (or whatever you have called your BT account)
Account
Advanced (scroll down to find this)
Sent mailbox
Check that correct version of sent mailbox is ticked - I found that it was using one called Sent messages but there was also one called Sent further down the list. I ticked that one instead, then went back 2 pages and clicked done. In the email app I can now see all my sent messages. (I had to transfer the messages I sent before finding this out into another mailbox first so I could move them to the correct sent box afterwards.)
I'm on iPhone 4s iOS 7 so some steps may be different for you but hope this helps!

Lost my inbox, sent items, drafts mailboxes

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