Lost my iphone 5 data when backed up for 1st time.

I lost all of the photos and other data on my I5 when i backed it up for first time. It asked if i wanted to back up from last date which i conformed. the last date was the date i backed up my old I4. Now it has reverted back to that data and everything taken since had I5 has gone. Can i get it back?

You didn't "back up" your I5, you did a restore, and you chose the old backup from the I4.  Maybe you never did a backup of the I5.
How to restore:
http://support.apple.com/kb/HT1766?viewlocale=en_US&locale=en_US
Go to Settings>General>Reset and tap Erase All Content and Settings.  This will erase your device.  Then you will go through the setup screens again as you did when your device was new, and when given the option, select Restore from iCloud Backup.

Similar Messages

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    By the way, you've been misled by poor field labeling on this forum into typing a large part of your message into the field intended for the subject.  In the future just type a short summary of your post into that field and type the whole message into the field below that.

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  • HT201365 Does Find My iPhone collect data on user whereabouts for Apple or any other third party?

    Does Find My iPhone collect data on user whereabouts for Apple or any other third party?

    Google search produced this article: http://support.apple.com/kb/HT4865

  • HT4623 My daughter update my iphone using her itunes acct., which caused all her apps to download onto my iphone. Now when it asks for my password it has her email address instead of mine. How can I fix the problem?

    My daughter was updating her iphone to the iOS6 and everything went great. So, she was going to update mine. She used her itunes acct. instead of mine and it downloaded all her music and apps onto my iphone. Now when it asks for me to enter my password, it has her email address. How can I fix this???

    plug your iphone into your computer with your itunes account signed in to update it, (if you want your own apps ect.) if all you want to do is change accounts signed in on the iphone than simply open settings and scroll down until you see itunes and app stores touch the apple id tip top and signout, sign yourself in. any apps she has "purschased" that you have not.. i imagine will just cease to work.
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  • The message read on the computer is Because the back up was corrupt or not compatible with iphone. Delete the back up for this iphone then try again.

    Iphone 3gs won't back up in itune on the computer, but it will sync. the message read on the computer is because the back up was corrupt or not compatible with iphone. Delete the back up for this iphone then try again.

    Launch iTunes. Then from the menu bar at the top of your screen click iTunes / Preferences then select the Devices tab.
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  • TS3297 Does anyone know how to reset your security questions?? I loaded an itunes gift card on new ipod but when trying to make a purchase, itunes is asking us the incorrect security questions?!(for 1st time purchase)

    Does anyone know how to reset your security questions?? I loaded an itunes gift card on new ipod but when trying to make a purchase, itunes is asking us the incorrect security questions?! (for 1st time purchase)  I know the questions are not what I chose because I wrote the questions & answers down when setting up the ipod. Any ideas??!!!

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
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    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
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      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
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    Good Luck friends!

  • I have creat new apple id when i sign in 1st time this will say this apple id has not yet been used in itunes store? please help

    i have creat new apple id when i sign in 1st time this will say this apple id has not yet been used in itunes store? please help

    I changed my dads password, then went back to sync my apps and when it came to the Authorization, I entered his account name and the new password (which was by the way accepted and changed correctly) to have it come up on the screen as the incorrect password...REALLY!!! I went back and changed the password again...guess what? Same result "inncorect password".
    As I mentioned my dad PASSED AWAY, there is no way I can ask him what his password originally was, i can't accesses his email account as it no longer exists.
    What am I supposed to do, this is very frustrating.
    If I use my new account that's in my name, the Authorization screen just keeps asking for my Dads account.

  • Iphone 6 seems hung while syncing / restoration 1st time

    I just bought new Iphone 6 (64GB). While restoring backup 1st time, New phone seems to hung up. Itune keep showing message as "waiting to copy items" and Iphone is showing apple logo and progress line under it, which is stopped at half way. Pls help

    Hello raks99,
    The article linked below details a number of steps that can help with getting your iPhone restored via iTunes.
    If you can't update or restore your iPhone, iPad, or iPod touch
    http://support.apple.com/en-us/HT201263
    Cheers,
    Allen

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