Lost my phone number when switching to Sky BUT can...

Lost my phone number when switching to Sky BUT can I get it back if I switch to BT line rental?
Hi, my elderly parents switched to Sky FROM TalkTalk for their phone & BB several months ago and between TT not wanting to release the number ( I believe) and Sky wanting the money the switch went ahead even tho` Sky assured that if there were any probs the trans` would be halted.. Yeah pigs fly..
I know that this prob is between the evil twins but I have read that if the line was transfered to BT then the number could be recovered?
I have been told by TT that the number has been given back to Openreach and it is now not possible for them to re-activate it so Sky could then transfer it to them.
I have spent several months (on & off) many phone calls and emails/letters to try and resolve this..
Is this possible or have I been fed another load of untruths?
Could my father wait until he is out of contract with Sky and switch to BT if BT can recover his number?
I know that a diff number seems trivial but they are both getting on and keep forgeting they have a new number ( they had the number for 30+ years)
Any advice MUCH appreciated.. I had hair before all this happened

Its one of the risks you take, when you change service providers. Its a common problem which has been mentioned a number of times on this forum.
Service Providers like to keep you as a customer, and can make it very difficult for you, even though they are not supposed to.
Sometimes there are technical reasons why a number cannot be retained, especially if its a provider with their own exchange equipment and core network.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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Lost my phone number when switching to Sky BUT can...

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