Lost my phone. reset my icloud password, now its asking me to sign in from the phone, and i need to access my icloud account from the web. what shall i do ?
lost my phone. reset my icloud password, now its asking me to sign in from the phone before i could use it on the web, and i need to access my icloud account from the web. what shall i do ?
The Apple ID and Password that was used to Activate the iDevice is required
If you do not have that information you will not be able to use the Device.
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818
Similar Messages
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lost my phone. reset my icloud password, now its asking me to sign in from the phone before i could use it on the web, and i need to access my icloud account from the web. what shall i do ?
Welcome to the Apple community.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do. -
i have lost my phone. reset my icloud password, now its asking me to sign in from the phone before i could use it on the web, and i need to access my icloud account from the web. what shall i do ?
Welcome to the Apple community.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do. -
Daughter reset my iphone 4 now it ask for sim card but phone dont have one
my daughter reset my iphone 4 now its asking for sim card but it don't have a sim card slot
Is this a 4 or 4s? What is the model number on the back? If its A1431 or A1387, it is a 4s, and does indeed have a sim tray. A1349 or A1332 will indicate an iphone 4.
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i lost my phone and it is switched off now...how can i find my phone with find my iphone app active thru icloud?? pls help me.
Welcome to the Apple Community.
You can only locate your device when it is logged into iCloud and 'Find My Phone' is enabled, additionally the device will need to be switched on and connected to a wifi or cellular network.
Unfortunately, you cannot activate iCloud or 'Find My Phone' remotely. -
I lost my phone and used the iphone locater to find it. Now that it has been returned to me, it is disabled and says connect to ITUNES. Can you help me ?
Does the link below help?
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support -
hello i forgot my i cloud password..anyone can help me to find my password.i already make a new apple id..but my icloud use another account..so how to reset my iCloud account plz hel me
Making a new Apple ID is not a good idea, since you have to reset the password for that Apple ID anyway. All of your purchases are tied to the Apple ID that the iCloud account was created under. So, you have to retrieve the password for that Apple ID in order to sign into iCloud anyway.
Go to Manage your Apple ID, and click on the Reset Password option (Apple - My Apple ID). Sign on with the Apple ID that the iCloud account was created under, and answer the security questions. If you do not remember the answers to the Security Questions, contact Apple Support to have them reset:
ACCOUNT SECURITY CONTACT NUMBERS
Cheers,
GB -
i lost my phone and i got an unlocked 4s from my gf she used it before an its still connected to her icloud is there a way i can restore my icloud back up to replace hers without messing up the unlock also my latest backup isnt showing on my pc help plz!!
Please please help me, if you know how.
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I upgraded to an Iphone 5 and open new Icloud account, I then backed up my phone on my brothers Mac Pro, I now want to restore my info to my phone and I get a message that says not enough space. What do I do
Delete all back ups on MacBook and create new back up. Restart his MB and attempt to restore again. Do not forget to erase your iphone 5 before restore.
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this is bullshite again, i just updated the phone my partner gave me and now is locked and he doesn't remember ever using icloud and all my icloud accounts are not working, *** what's this now Apple ? good idea to secure us but seriously many will have t
If your device is disabled...
Connect to your computer in recovery mode per the instructions in http://support.apple.com/kb/HT1212
You may need to do this more than once. -
i bought iphone 5 and then i updated to ios but now its asking for apple id and password (this phone was registered to find my iphone) what now?
its showing like m*****@yahoo.com
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I keep trying to reset an icloud account that is disabled because I forgot the password but is not able too. I tried changing it but there seem to be some mix up in the icloud ID and the gmail email address. HELP PLEASE!!
Your password was sent to your emergency email address. Perhaps you have an email you never use? I use the free email from my cable TV account as my emergency email.
Your Apple account and cloud account are separate. You could even have completely different user and password. Most of us use the same user ID and password, but they are not the same thing, don't mix them up.
If you can't retrieve emergency email, you will have to call apple support.
http://support.apple.com/kb/HE57 -
my friend give me his apple id that i use to download apps and then i change its email add name and address.. now i update my iphone ios then now its asking for i cloud id and password but when i open the email add for that account its been dissabled because its been long time not used... what can i do to activate my iphone???
Please only post one time per issue. Answered in your other post.
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i just restore my iphone 4s now its ask me for icloud id is that i forgot how can i activate my phone
If you forgot your own Apple ID, click here and use Apple's iForgot service, or contact their Account Security team.
If you're being asked for someone else's Apple ID, either the device's original owner needs to contact Apple, or the person who set the lock needs to remove it.
(123598) -
I have the find my iphone app and I lost my phone and want to use it but how?
I have the find my iphone app and currently lost my phone and I am at work and would like to use the app now, but how?
brandt_2009 wrote:
I think I still have like 4.2.2 features, but I know I downloaded it to my phone I'm at work but now I don't know how to make the app work from my work computer. Is the iCloud account like the apple or iTunes account?
iCloud is Apple's new online service, replacing mobileme - http://www.apple.com/icloud/. The web account page is https://www.icloud.com/
Find my iPhone is a feature of iCloud - http://www.apple.com/icloud/features/find-my.html
And again, the downloadable app has nothing to do with making your iPhone discoverable by find my iphone. The app is used by a device to find another device which has had the trackable feature enabled in its iCloud account settings. Simply having the app on a device does NOT make that device trackable. In order to be able to find a device, you need to have an iCloud account on that device, and you need to enable the find-my-iPhone setting under that account - nothing to do with the app at all.
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