Lost my receipt and can't validate my purchase.
Hi,
I asked a friend to buy a late 2011 MBP in last december 2011. He did but now i can't find the receipt or else he didn't give it to me. So now i tried to
get my coverage information, in order to think about buying an apple care, but when i introduce my serial number apple says that can't check my purchase date, so it seems i'm not getting any coverage at all. Any way of getting back this information to validate my product? It can't only depend on a piece of paper i ssume....
thanx
Try registering your Macbook first then see if you can see your coverage information after you've registered it.
Here's the link for it.
https://register.apple.com/cgi-bin/WebObjects/GlobaliReg.woa
I don't have a receipt for my Macbook since I'm out of town, but I've gotten repairs done under warranty.
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Hello. I have bought an iMac in Ft.Lauderdale but now i'm in Ukraine. I lost the receipt and in order to get my iMac fixed they told me to get an invoice from Apple. So how can i get an invoice from Apple? Thank you!
If you bought it from an Apple Store you will need to contact the Apple Store to see if they can help you. This forum is a user to user forum and frankly I've never seen a question like yours come up. If you purchased it with a credit card then it should be pretty simple to get a copy of your statement and see if the "they" you are referring to will accept that as proof of purchase.
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im having trouble with my magsafe L adapter, i just bought my macbook pro around october-november 2011. just wondering if their still gonna replace it though i lost my receipt already. can i buy just the wire, i mean the "L" not the whole charger?
Punch the computer's serial number here and check your coverage:
https://selfsolve.apple.com/GetWarranty.do -
Do you think that apple would exchange my ipod gen 5 for another one because this one well, the screen isn't broken but the inside is half black and other colors? When it happened it was in its otter box, and i lost the receipt and got it on may? How much do you think it would cost please help me.
If covered by warranty. See:
Apple - Support - Check Your Service and Support Coverage
Then if the iPod is within warranty, not abused Apple will exchange it at no cost. You can do it at an Apple store
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my ipad automatically shut down and now i lost al savings and in-app purchases the battery was on 50% what happened and can i get my purchases back
Hi there,
This seems very frustrating. An iPad can shut down randomally for many reasons, just like a computer can crash. If it begins to happen regularly, then do contact Apple, but there are no signs that your iPad is malfunctioning from just one shut down like this.
But, you should be able to get all your in-app purchases back. In some apps, there is a 'restore purchases' button, which will download all the purchases you made for free.
In some cases, you can tap to make the purchase again, and it will be downloaded at no charge, however this does not happen with consumable items such as coins and credits.
I reccomend contacting iTunes Store Support at the link below, they will take a closer look at your purchases and give you further steps on redeeming them. They may also refund you if they have been lost.
iTunes Store Support
You can also contact the developer of the app, and report the crash and missing purchases. If you tell me the app, I'll give you the relevent contact in the developers.
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Nathan -
lost my iphone and can't find photos and videos from camera roll on my computer. where are they?
thanksWhere did you put them?
These are not part of the sync process at all, as the manual tells you. You should be importing them to your comptuer regularly as you would with any digital camera. -
I did buy an ipad 2 online but i lost the receipt so can you provide of acopy of it thanks, I did buy an ipad 2 online but i lost the receipt so can you provide of acopy of it thanks
Nobody here works for Apple so how on Earth could we provide you with a copy? These are user to user forums.
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I am on a MAC Application.
It has been rejected by following reason.
This app does not check for the existence of a purchase receipt, which can prevent In-App Purchases from being correctly processed.
We recommend implementing receipt validation to resolve this issue.
At a minimum, the app will need to check for the existence of an App Store receipt and exit at launch with a status of 173 if it does not exist.
Any help ?
Thanks in Advance.I am on a MAC Application.
It has been rejected by following reason.
This app does not check for the existence of a purchase receipt, which can prevent In-App Purchases from being correctly processed.
We recommend implementing receipt validation to resolve this issue.
At a minimum, the app will need to check for the existence of an App Store receipt and exit at launch with a status of 173 if it does not exist.
Any help ?
Thanks in Advance. -
I upgraded from a 5s to a 6plus and can't get my purchased ringtones what should I do?
I upgraded from a 5s to a 6plus and can't get my purchased ringtones, when I go and buy the ringtone again it tells me I already purchased it, how do I get them again?
Hi there DallasHeat,
It looks like you will need to sync this data from your previous device. Take a look at the article below for more information.
Download past purchases
Audiobooks, ringtones, and tones
If you made a backup of these items on your Mac or PC, you can sync the items to your iOS device. You can't download these items again from iTunes in the Cloud.
-Griff W. -
Lost registration no. and can't install FCE HD
When I try to install the software, I can't get beyond the pop-up for licensing/registration. Unfortunately, I've lost my packaging and don't know what to do about a registration no.
FYI, I bought the software from a seller on E-Bay. It was sold as new and the packaging looked fine (and the seller has a really good reputation).
Would appreciate any help!Thanks (Merci) everyone for your replies.
I suspect it's more than a registration glitch. The registration pop-up doesn't even offer the option to register later. When I try to continue, it continues to pop up and I can't select a drive to install the software.
And no, I had not already registered the software with Apple. In fact, I can't find an "Installing FCE" guide in a DVD format.
Hmmm, (expensive) lesson learned. If an offer looks too good to be true, it probably is. -
After installing Safari 4, Lost my dock and can't open files.
Hey guys. I've had my Ibookg4 around 5 years, never really had a problem with until today.
I installed Safari 4, and after installation it told me to restart, which I did. After it had restarted, I got to my desktop but I had lost my dock, and I can't open any of my applework files, (the application "AppleWorks" could not be launched because of a shared library error: "-<AppleWorks><CarbonLib><CFMPriv_CarbonCore>").
Any solutions? Thanks.Hello GarrrettXmas,
Welcome to the Apple Discussions...
Try running "Repair Permissions" from Disk Utilities.
Have you tried opening AppleWorks from the Applications folder?
If the Program opens from the Apps folder then try trashing the
com.apple.dock.plist located in /User/Library -
What happens if i've lost my receipt? Can i get a duplicate?
If i've lost my receipt for my ipod touch 4th generation, that i bought in december 2010. I bought it in the Apple Store, 3rd Street Santa Monica, California. I was wondering if i could get a duplicate of the receipt, would it be possible?
Please reply
[email protected]Call them and ask.
we are ipod users like you.
May not be wise to leave your e-mail address on a public forum. -
i installed the latest version of Itunes yesterday and when I looked at my library most of my songs that i purchased lost there artwork and cannot be trnasfered to any device saying that the info cannot be located. what should i do ?
Plug your iPod into your computer, it will begin to sync. Now check to see if the playlists have been added.
If not, go to the songs tab under your iPod when it is connected to iTunes, Unless you have checked "Sync all songs (or something to those words)" you should have an option on what you can put on your iPod. Make sure to check the playlists that you want on your iPod. -
Lost old itunes and can't reinstall new version
My older daughter had a huge itunes library on the older version. I got my younger daughter a new nano for Christmas and it wouldn't let me use it until I upgraded to itunes 7.5. I have tried to do this about a million times - lost my older daughter's old itunes and her entire library and now I'm not able to install the new version - it keeps saying quicktime isn't working.
The error message I'm getting is "Quicktime failed to initialize (error-2906. Quicktime is required to run itunes. Please reinstall itunes".
I have uninstalled and installed both itunes and quicktime a million times (all day yesterday and today) and nothing is working. I've read every tutorial there is, and I cannot install itunes. So now my older daughter has lost her library, and my younger daughter has an ipod with nothing on it. Please, please, please help!!!!I know you uninstalled and re installed ten times alredy ,but try this one
more time .Forget about 7.5 many of you would be happy to go back to 7.4.3
That is what I did.First go to set program access and defaults and start from
the top removing Apple mobile device support ,apple software update then go
down to itunes and quik time .Now go to My computer >local disk c >program
files and see if there is somethig left,like ipod or something in that case
right click it and delete it. Once you did that go to Start >run and write
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you can't find it is because it was alredy uninstalled with program access
and default, if not open it and delete everythig .Now th most important part
if you don't do this all the work would be in vain RE START THE COMPUTER.
Now go to http://oldapps.com/ go to music utilities and click on itunes and
you will find every itunes version that ever existed. It worked for me .Good
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I'm 10.6.8 and I use a Macbook Pro. I bought QT pro a while ago and since I've re installed my stuff all I've got is QT and I need the older version (that I paid for) to edit.
Any help will be much appreciated.
APIt's not the player I need
QuickTime Pro is not a separate application, so you won't find it by searching your system or by looking for a download. A Pro key just unlocks the extra features of QuickTime Player and the QuickTime browser plugin. You need the QuickTime Player 7 Kirk and I have referred to; only that version can be "unlocked" with a Pro key.
I can't find that either. I've trawled my email and can't find it.
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