Lost original file and cant play song

Hi - Hoping someone can help us out. We got a new computer about two years ago and recently realised that we are unable to play old songs which we had uploaded from various CDs and other media into our itunes library. When clicking on the song it brings up a popup saying that the original file could not be located. I have tried to find it through Windows Explorer but it still isnt working.
Ay help would be much appreciated
TIA

What is the size and type of SD card are you using?
Did you format the card while it is in the Treo?
Click on the following link to the kb.palm.com webpage for the article regarding Maximum expansion card sizes and types compatible with Palm devices
http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=34080
For reference purposes, click on the following link for the support page for your device on the kb.palm.com webpage.
http://www.palm.com/us/support/treo/treo650gsm/
There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.
On page 115 of the user guide is the section regarding MP3 files and how to save to the expansion card.
On page 136 are the instructions regarding using an SD card in your Treo.
Post relates to: Palm i705

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If the upgrade to Vista somehow erased the files, you'll need to restore them from your backup or, if a feature of the country you're in, download the content again from the iTunes Store. See:
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Message Edited by Ramnisha on 12-24-2008 11:09 PM
This question was solved.
View Solution.

What is the size and type of SD card are you using?
Did you format the card while it is in the Treo?
Click on the following link to the kb.palm.com webpage for the article regarding Maximum expansion card sizes and types compatible with Palm devices
http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=34080
For reference purposes, click on the following link for the support page for your device on the kb.palm.com webpage.
http://www.palm.com/us/support/treo/treo650gsm/
There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.
On page 115 of the user guide is the section regarding MP3 files and how to save to the expansion card.
On page 136 are the instructions regarding using an SD card in your Treo.
Post relates to: Palm i705

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sheri 0713 wrote:
Of course, I have backed up to CD and/or external drive.
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Lost original file and cant play song

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