Lost Outlook icon on screen for Lumia 800

'Outlook'' icon is deleted from main screen. It is also deleted from icon list. All Outlook account data is still in Settings. How to get back Outlook icon on main screen?

Hi kaspars31
You can try to perform a reset on the phone by going to Settings > Abount > Reset. This reset will delete every data that you have on the phone and restore the default settings of the handset. After performing the reset, set up your Outlook account again and check if you will able to see the "Outlook" on your phone.
Alternatively you can use Zune software to update/restore the software of your Nokia Lumia 800. Zune software can be downloaded here .
If my post helped you, please don't forget to click on the "White Star" and if it resolved your issue click on "Accept as Solution"

Similar Messages

  • Software Update for Lumia 800

    Hi all,
    here's our official statement regarding the launch of the latest software update for our Lumia 800.
    Starting today, Dec. 7, and rolling out over the next two weeks we will be releasing software updates to deliver exciting new features and performance enhancements including charging improvements to the award winning Lumia 800. With the fastest growing app store and the highest positive user feedback, the Windows Phone experience on the Lumia 800 is setting the pace in the mobile community. Additional updates will come in early 2012.
    For more information check our Nokia Conversations article:
    http://conversations.nokia.com/2011/12/07/software-update-for-nokia-lumia-800/
    BR,
    yvonne

    Hi all,
    I now added the link to the conversations article also in my post. And as psychomania just stated, the full version number you will see after the update is 1600.2479.7740.11451 (You can see this info for example on our support pages for Lumia 800. The UK page is visible under: http://www.nokia.co.uk/gb-en/support/product/lumia800/ )
    BR,
    yvonne

  • Is 7.8 out for lumia 800 yet?

    is 7.8 out for lumia 800 yet?, and will zune still be able to update the phone? Will this update be able to be downloaded over wifi on the phone also?

    No idea when exactly 7.8 will be released. All we know for definite is it will be released after WP8 is released and that is done.
    You will be able to update using Zune. Not sure about an OTA update but I don't think so. You should get notification on the phone though.

  • Any New Updates for Lumia 800 after 7.8 ??

    Hello everyone !!!
    Any New Software Updates for Lumia 800 after the 7.8 ??

    Nokia or Microsoft has yet to announce anything so at the moment the answer is no.

  • New update available for Lumia 800 (1600.2487.8107...

    Hi all!
    Good news! We have brought forward the software update schedule for our Nokia Lumia 800, and have begun rolling out the latest update 1600.2487.8107.12070 to India and Singapore. This update will gradually be available for more markets in the coming weeks and we will keep you informed via our support pages as well as via a similar announcement here on Nokia Discussions Forum, once we add additonal markets to the roll out.
    As this is not a mandatory software update, not every country or network carrier will make it available to their customers. However, all features and enhancements will be included in subsequent software updates. If you have questions if 1600.2487.8107.12070 will be available for you, please check with your local network carrier.
    The new Lumia 800 update brings the following enhancements:
    Enhanced battery standby and talk-time performance
    Fix for non-responsive screen when ending a call
    Improved  bass in audio performance
    Soft keys illumination available for all screen brightness levels
    Fix for rebooting in certain network conditions 
    As soon as the update is available for you, your phone will display a notification on your Homescreen or you can check for available updates manually by going to Settings > phone update. To update your phone, please follow those 4 steps:
    1.   Install the Zune software (Windows) or Windows Phone 7 Connector (Mac OS) on your computer. You'll need this software to download the phone update.
    2.   Connect your phone to your computer, using the USB cable that came with your phone.
    3.   If the Zune software or Windows Phone 7 Connector for Mac doesn't start automatically when you connect your phone, start it manually.
    4.   In the Zune software, click Update Now (in Windows Phone 7 Connector for Mac, click Install Updates). Make sure you keep your phone connected to your computer until you see a notification that the update is complete.
    Best regards,
    Yvonne from Nokia Care
    Solved!
    Go to Solution.

    ’We will add more countries and variants to the rollout based on market requests.’’
    There is no request, there is an absolute necessity! Patience is usually my second nature, but the whole non communication policy since the launch of the Nokia Lumia 800 is scandalous. When Nokia finally listening to their customers and responds quickly to problems and childhood illnesses. Like many others with me I'll be forced to daily to plug my device to the Zune software in the hope that Nokia (Netherlands) will be so kind to update my phone.
    Nokia, listen, communicate (especially in the media and forums) and trade as a company that lives up to your image.

  • Scilent pprofile for lumia 800 for muslim prayers ...

    R/sir' in my Nikita lumia 800 I can not get scilance profile during mamas same facilities awailable in Nokia 5233 and many other but this faclities not available in lumia 800 I therefor riquest to do better for me and undermantion difficulty for Vodafone for net balance check and best offer when I send massages to Vodafone message return with answer " session termineted. your faithfully gfdangra mobile.no *************
    Moderator's Note: We appreciate your effort in posting on this forum. However, we need to edit your post because it is unwise to post contact information on a public forum.

    To silence or turn on the ringer using the volume buttons
    Press up or down on the Volume buttons to make the volume bar appear.
    Do one of the following:
    Tap Ring  or Ring + Vibrate  to silence the ringer.
    Tap Vibrate  or Silent  to turn on the ringer.
    Tip
    You can also silence the ringer by pressing the Power  button during an incoming call.
    {SOURCE}
    Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

  • UPDATES FOR LUMIA 800 (WINDOWS 7.8)

    i bought Nokia Lumia 800 on Dec 2012, till now i have received only one update (windows 7.8).
    even we are part of lumia family and we are not able to access the full features of Windows.
    In my case, i'm not getting any updates and now SKYPE is also not available in my phone.
    in my view all customers are equal. we have also paid a good amount to buy it. I have been a part of the Nokia family for almost 10 yrs and has used verious models (nokia 3310,1100,6600,6233,5233,6233,lumia 800).
    As a request, kindly help us with new updates like you are providing for windows 8 mobiles and solve the Skype issue as we all use SKYPE for video chatting.
    Indirectly i have done marketing for nokia phones as i was happy with the functions and i want my friends also to use the phone and has helped you in increasing the sales.
    Kindly help me with a solution regarding this as i think customer as the king and loyal customers as the best promoters for any product.
    Regards,
    Libson Mathews.

    KINDLY ALSO PROVIDE AN OPTION TO DOWNLOAD VIDEOS IN WATSAPP...
    LIBSON wrote:
    i bought Nokia Lumia 800 on Dec 2012, till now i have received only one update (windows 7.8).
    even we are part of lumia family and we are not able to access the full features of Windows.
    In my case, i'm not getting any updates and now SKYPE is also not available in my phone.
    in my view all customers are equal. we have also paid a good amount to buy it. I have been a part of the Nokia family for almost 10 yrs and has used verious models (nokia 3310,1100,6600,6233,5233,6233,lumia 800).
    As a request, kindly help us with new updates like you are providing for windows 8 mobiles and solve the Skype issue as we all use SKYPE for video chatting.
    Indirectly i have done marketing for nokia phones as i was happy with the functions and i want my friends also to use the phone and has helped you in increasing the sales.
    Kindly help me with a solution regarding this as i think customer as the king and loyal customers as the best promoters for any product.
    Regards,
    Libson Mathews.
    Moderator's note: Message structure has been edited.

  • Power/lock key for lumia 800 not working

    the powe/lock key for my lumia 800 is not working, i have to use the camera key to unlock the phone, please can anyone tell what to do. thanks

    Try getting in touch with Nokia Care as it would seem you may have a hardware fault.
    http://nokia.com/support

  • I received a pop up  notice about computer virus check for my computer It had a MAc logo , so i pushed the icon to screen for viruses. Now it has taken over my computer and constantly switches me to gross sites while I am on line . How do I clean it up?

    I received a pop up about virus screening for my computer while on line. It displayed the Mac logo ,so I went ahead and  aloowed it to scan for "virus" It isaid I was infected and I could purchase a clean up service by registeringing and paying 39 bucks. I declined and now a warning keeps popping up saying I am infected and must register product and then keeps switching  to gross **** sites  while Im on line about every 10 min. How can I remove it? It has a logo in my top bar-  a red shield w/ an exclamation point on it.

    It's a scam. Your credit card no. is what they're after. To remove, see here;
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  • Glance Screen for Lumia 625

    Hello. I just bought this monster phone, the Lumia 625. I'm kinda wondering why it does not have the glance screen on it? Is it available for installation?

    Why is it so crucial?
    Well, as far as I know any other mobile phone manufacturer doesn't have that feature so that's really setting those Lumia phones apart from other phone models, whether it's iPhone or Android.
    I'm almost happy with my Lumia 930 and Icon but there are two mistakes Nokia did when they released those models:
    1) glance is missing. OK, it would've costed more money to order those kind of displays from the subcontractor but it sure would've been worth every penny even though the phone would've been more expensive. Just look at the prices of iPhone 6. Just would've had to set the price below iPhone (to gain more market share within global mobile phone market) and advertise the glance. That's a brilliant feature and I miss it. But like they say "minimum effort, maximum gain"...
    2) 41MP camera and xenon flash. Should've Lumia 930 been equipped with the similar camera & flash & glance like Lumia 1020, it would've been the greatest phone Nokia has ever released. Bigger display, quad-core processor etc. compared to Lumia 1020.
    I sincerely hope Microsoft would combine all those aforementioned great features in one of them future phone models. Until then, IMO Lumia 1020 is the best phone Nokia/Microsoft released. 41MP camera, xenon flash, glance and the one of the easiest phone models to replace the screen/display if it gets broken 

  • Case for Lumia 800?

    I want a case for the lumia the type that flips uo and you can use the phone but the only ones I can find leave the sides still exsposed.  I'm looking for one that covers the sides and i know I'll have to lift it up to use the buttons on the side but would rather this than putting it in my handbag and the sides get damaged.
    Any ideas?

    Nope these magnets are very week you will be fine.
    If  i have helped at all a click on the white star below would be nice thanks.
    Now using the Lumia 1520

  • Blue tooth for lumia 800

    Plz give me

    Could you be more elaborate please.
    If  i have helped at all a click on the white star below would be nice thanks.
    Now using the Lumia 1520

  • SkyDrive has only 7 GB capacity for Lumia 800

    It seems that only 7 GB is available for my account in SkyDrive, can anyone confirm on this. I can see in the SkyDrive application setting and it is showing only 7 GB.

    Dear Sriash,
    Microsoft offers 7GB of free cloud storage through the SkyDrive service to all Windows Phone users. Originally the skydrive amount space was targeted at 25GB, but recently Microsoft has decided to reduce to 7GB for all it's users who where not using the full space.
    This is the statement of Microsoft on the matter published back on April.
    "7GB free for all new SkyDrive users. We chose 7GB as it provides enough space for over 99% of people to store their entire Office document library and share photos for several years, along with room for growth. To put things in perspective, 99.94% of SkyDrive customers today use 7GB or less – and 7GB is enough for over 20,000 Office documents or 7,000 photos. Since the current base of customers using SkyDrive tilts towards enthusiasts, we are confident that, as we expand the range of people using SkyDrive, this 7GB free limit will prove to be more than enough for even more people.
    We know that many of you signed up for a service that offered 25GB, and some are already using more than 7GB of storage. So, starting today, for a limited time, any registered SkyDrive user *who has uploaded files to SkyDrive* as of April 22nd can opt in to keep 25GB of free storage while still getting all of the benefits of the new service. (For users who are already using more than 4GB as of April 1, we’ve automatically opted you in to 25GB of free storage to avoid any issues.)"
    It does seem counter intuitive for Microsoft to lower the amount of free space.
    But, it’s still more than a lot of other similar services like Dropbox or SugarSyn where they offer 5GB of free space.
    If 7GB still isn’t enough, you can subscribe to more space, up to 100GB in fact. But this will not be for free. 
    I hope this clarifies your question.
    All the best,
    John_Tesla

  • The most systematic analysis of Lumia 800 battery ...

    Hi, don’t mean to be arrogant, but I’ve read many threads, forums, posts etc.  There are tons of info, someone tried a table, etc. but no one has attempted to summarise the relevant parameters.  So here goes:
    1.     I have a Cyan 800, bought locked at “3” UK, then unlocked.  It’s beautiful and makes iApple UI look, well, jurassic or geriatric in comparison.  The screen is so beautiful that I switched the thing on just to marvel at the ease of reading the glorious white on black (real black, not grey) and I am smitten by the ascetic aesthetics of the UI that put function over form (I simply can't stomach the saccharine animation of Apple, it is an eye candy for a while, then becomes bothersome, at least to me.
    2.     Initially, I noticed that the battery life was not great, but it did not seem disastrous, and I read all the gleeful Apple worshipping media trying to fan the battery issue, but I thought that it was a storm in a tea cup and just the usual attempt to put-down any competition to Apple.
    3.     Until a couple of days ago I noticed that I have less than ½ charge after only a few hours off the charger without really doing almost anything.
    4.     I panicked, read as much I could the forums, etc. (including probably the most technical – XDA-Forums) but got there only one real advice, the “diagnostics” mode (dial ##634# - I also downloaded an App (called Diagnostics) that does bring you straight to the relevant page without the need to “dial” the ##634#).
    5.     I then tried to see what was draining the battery, I stopped 3G connection and “presto”, the drainage stopped and I thought that I resolved the problem (at least for me, there were clearly problems with a certain hardware code, see below).
    6.     For one day, the battery was very durable.  Even though I had some reasonable With-Fi browsing and calls (GSM, not 3G), there was more than a 1/3rd of the battery left after about 20 hours of the last charge.
    7.     Then, today, the morning began very well (in terms of the battery), it was losing less than a few percentage points every hour.  I used it for light browsing and a bit of Bluetooth listening.  Them my 7-yr old played some X-Box games for a bit, but the battery was way above 2/3rds.  I then noticed that the phone was warm even though it was not on.  Initially, I thought that it was warm because it was on my body, but then I noticed very fast fall in the battery level.  Check:
    a.      the 3G again, no it is still off
    b.     wi-fi and Bluetooth off
    c.      I even checked what Apps were in the background (though I know that it is NOT draining)
    d.      - nothing helps, the drainage was high, even when the phone was closed (i.e., not used).
    8.     There was nothing I could do, until I shut the phone down completely and switched it on again.  Then, the drainage returned to the “good” level, i.e., a few percentage points per hour.
    9.     So bottom line, I think that there was something going-on “in the background (that is why the device was warm even when closed) – the problem is that this seems to be intermittent/random and very difficult to put the finger on what causes this problem.  I hope that Nokia resolves this problem and not only the “low” battery capacity (see below) that Nokia acknowledged.
    So after this long intro, what do I see as the “hard-points” here? The most important parameters for the story seem to be in the following screens:
    1.     “Diagnostics” (##634#) “Battery Status” screen;
    2.     “Settings”/”Systems”/”about” screen, have to press the “more information” button;
    3.     “Settings”/”Systems”/”battery saver” screen;
    4.     The battery icon and its remaining capacity representation on the main screen.
    The “Diagnostics” (##634#) “Battery Status” screen:
     It seems to contain the following info:
    ·       “Charged” – seems to display ALWAYS the figure “65535%”;
    ·       “Voltage” – seems to show figures of between 3.700 V (i.e., volts) to 4.1 or 4.2 volts
    ·       “Current”, followed by “charging” or “discharging” and the current, usually between 130 mA (i.e., milliamp) and 500 mA.
    ·       “Full Charge Capacity” – showing different figures for different people, usually between slightly above 900 mAh (i.e., milli-Amper-hours) and slightly above 1,500 mAh.  Although in this should logically be a fixed-for-ever, or at least in the short term level, the figure seems to fluctuate slightly, see below for more detail.
    ·       “Remaining Charge Capacity” – clearly the most important parameter, showing the remaining mAh in the battery.  Although in theory, the level immediately after long charge should be equal or very near the “Full Charge Capacity”, in practice, it almost never is (remember, I take this not only from my case, but also from numerous reports that I got from the various forums), see below for more detail.    
    The “Settings”/”Systems”/”about” screen, the relevant info items:
    ·       OS version – it seems that the latest one (as of late dec 2011) should include “7740” in it.  apparently, Nokia promised some respite from the battery bugs in this “7740” update, but from what I read in the forums, there was absolutely no difference.
    ·       Firmware revision number – interestingly, the firmware revision number includes “7720”, though I am not sure what it means.
    ·       Hardware revision number – this ends up with “xxx.3” or “xxx.4” – as below, I wonder if this is a different OEM factories designation, but it seems to me that it is the “xxx.4” that has one type of problem (low “Full Charge Capacity” of under 1,000 mAh).
    The “Settings”/”Systems”/”battery saver” screen – what is relevant for us is under the “battery information” – you must unplug the phone from charger to see three lines:
    ·       “Remaining battery life”: supposed to be between 0 and 100% of course (though in this context, calling it “remaining battery life” is misleading, or at least inconsistent with the “remaining charge capacity” of “Battery Status” screen.  Perhaps it would be better to call this “remaining charge”
    ·       “Estimated time remaining” – measured in hours, in my case, it is always under 15 houts.  There is no explanation what it means, I would guess that this is “how many hours will your phone work in stand-by mode”, but then it is way way below what Nokia said – measured in hundreds of hours.
    ·       “Time since last charge – measured in hours.
    So below I summarise my findings, but first, my unit parameters:
    Color: Cyan (does not seem to make any difference to people out there – problems “cross” colours;
    OS: “7.10.7740.16”
    Firmware: 1600.2475.7720.11414
    Hardware: 112.1402.2.3
    So, in MY case:
    1.     “Battery Status” screen:
    ·       “Charged” – seems to ALWAYS display the figure “65535%”, like all others on the forums.  This must be some kind of mistake because it does not change or update and makes no sense, now that we are in this so deep, I hope that Nokia explains what the hell this means, if at all;
    ·       “Voltage” – seems to show figures of between 3.700 V (i.e., volts) to 4.1 or 4.2 volts.  When the battery is low, the voltage seems also to fall below 4.0;
    ·       “Current”, followed by “charging” or “discharging” and the current, usually between 130 mA (i.e., milliamp) and 500 mA.  When the battery “plays nice”, i.e., there is no “problem”, this figure is under 150 ma, usually going seesaw between 140 and 155.  When 3G is on, it is above 250 towards 270 mA
    ·       “Full Charge Capacity” – showing for me usually above 1,500, constantly changes, though less frequently then other figures in this screen.  Strangely I noticed that when it is cold (I was jogging and it was in an external pocket with about 7C outside), this number went lower, under 1,500.  Perhaps the battery when colder can hold less charge?  Nokia should explain.  I think that in case of Hadware versions that end in “x.4” the maximum in this parameter is reported under 1,000.
    ·       “Remaining Charge Capacity” – in my unit this never reaches the “Full Charge Capacity” (which is usually slightly above 1,500 mAh), it stops below 1,350 mAh.     
    2.     “Battery Saver Screen” and the battery icon on the main screen:
    In my case, because the “Remaining” charge never reaches close to the “Full Charge”, when I disconnect the phone from charger, I get straight that “Remaining Battery Life” is “94%” (1350/1500 or so) – and the icon is never 100% “full”, rather “almost” full.  “Estimated time remaining” never really above 15 hrs.
    So, there seem to be (at least) two major issues/problems in relation to battery/working-time:
    1.     Firmware revision (probably) “x.4” may have a faulty battery that would not charge above 1,000 mAh (950 mAh is mentioned by many, or about 1/3rd less than intended by Nokia (unless it is a software bug, which will be huge relief for all, especially for nokia);
    2.     Firmware revision “x.3” may have escaped the “crippled” battery of revision “x.4” guys, but from time to time it can lose battery charge at least 2 times faster than otherwise, most likely due to some background processes that can be felt as the device becomes warm even when not switched on (i.e., in stand-by mode).  This seems to be intermittent or random and can be stopped by powering-down the phone and then powering-up again.
    3.     In all cases, the claim that the phone can be several days in sand-by mode, must be wrong and Nokia must address and explain this.
    So in summary, at least in respect of battery, there is a mess.  Will be interesting if some people with other WP7 devices can chip-in and say whether it is similar in their cases, but Nokia should be open and explain and even admit mistakes, I hope that this can be rectified by software, or at least it is not a “terminal” complication for Lumia 800, which is a beautiful device.

    I would like to thank all the people here who have taken the time to put all this info together for us all and hope it is of help to the folks who are having trouble with battery life. I'm not doing to bad on battery life myself as it always last me though the working part of the day when I don’t have access to a charger and I will soon be updating my car cradle to take the Lumia so will have access to a charger though the day to. Personally I have come from the N900 and that phone also had some battery issues when it first came out which where pretty much sorted over time, as for manufactures claims on battery life, I always read these figures the same way I would read expected miles per gallon that car manufactures put out, meaning that there would only be a very select few that would ever get what the manufactures say you can get the rest of us will all get a very wide variation on these figures. I know that Nokia have acknowledged that there is an issue with battery life and not all of us have this issue, at this moment in time I'm not to unhappy with the battery life, but if it improves then I will be pleased. From all the posts I have read on this site it does seem that some people do read manufactures specifications as if there are set in stone, I'm not criticizing anyone here would just like to say that they are trying to sell you something so have a good look at the figures and maybe check them with other independent sources if at all possible. My only disappointment really is that we have to rely on other people and not Nokia themselves to let us know what’s going on, I wish the manufacture would be more open and quicker to let us know what’s going on and what they are doing to sort out problems and some sort of time frame that we could expect something to come out to fix a problem. I know bugs can me very difficult to find and ever more difficult to fix sometimes but if Nokia put out a weekly report about how things where going on bug fixes or forth coming updates it would help everyone in deciding where they are going with their chosen product.
    Again many thanks to all the people helping us all out and wish you all a happy bug free new year.

  • Camera Extras app for Lumia Windows Phone

    Hi all,
    You can use this QR code to get the Camera Extras app from Marketplace if it does not yet show up. Press the search button, then the scan icon (it looks like an eye) and point the camera at the screen. Or use your favourite QR scan app. Make sure you have the latest OS and firmware versions installed as these are required to use this app.
    Hope this helps,
    Kosh
    Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

    Hi Forceflow,
    Thanks for your feedback.
    The Camera extra app is available for Lumia 800 with Firmware 1750.0805.8773.12220 or higher and 710 with Firmware 1600.3030.8773.12120 or higher. The app will gradually become available for different regions.
    I will inquire about availability for Lumia 900 and let you know.
    Kosh
    Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!
    Attachments:
    qr Camera extras.PNG ‏7 KB

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