Lost pages within a file

My FW file contained 21 pages (1 month to build). This morning as I was starting to slice on my first page, an internal error popped up and froze the app. There was no way out other than a system restart. When I went back to the file, 14 pages were gone. Strangly, these 14 missing pages had not been opened today. My chat with Adobe India was interesting. The tech spent 5 minutes telling me that I must have improperly saved or not saved while working in FW. I explained to him that I habitually save my work... every 5 minutes or so just like everyone else on the planet. According to the tech and his supervisor, this happens occasionally. Kiss the pages goodbye and good luck in the future.
Wow. Any thoughts?

Thank goodness for Dropbox. Instead of losing a month of work, I only lost a morning. Still no idea what happened, though.

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