Lost part of my library after latest update, how do I retrieve?

I lost part of my library after the latest update, how do I retrieve my lost music?

Use your backup copy of your computer.

Similar Messages

  • Lost content in library after latest update

    I updated iTunes yesterday and when I opened it today all of the music which I added myself i.e. didn't download from the store has been wiped. I'm away from home at university so have no access to this lost music. Is there anyway to recover it?

    See Empty/corrupt iTunes library after upgrade/crash.
    tt2

  • Lost ability to edit photos after latest update

    Hi,  I have just applied the latest update to my installation of Aperture.  Upon opening it also upgraded my library to the newer version.  Was this was completed I am able to browse and view all the photos in my library however if I try to do anything with any of them I am unable to.  For example I am unable to duplicate a photo graph as the option in the menu to do this is greyed out.  Like wise if I try to adjust the photo again all the adjustment panel options are greyed out.  This is very frustrating and any help would be much appreciated.
    Many Thanks
    BV

    You may be in "Preview" mode. Then all edits are disabled. Type "P"; that toggles quick preview mode on and off.
    Or press the "Quick Preview" icon, the "hurried rectangle" as Kirby Krieger once called it
    Or do you see broken arrows, indicating missing original master files, on your image thumbnails? In that case you need to use the "File > Locate Referenced Files" menu command to reconnect the image versions to their original (master image) files.
    Regards
    Léonie
    BTW:
    I have just applied the latest update
    I assume you are working with Aperture 3.3.1. In that case the MacOS X in your signature canot be correct.

  • Deleted library after latest update!

    I upgraded to the latest version of iPhoto (9.3.1) on my MacBook Pro running MacOS 10.7.4... and now my iPhoto library is partly – mostly – deleted. Used to be more than 34.000 images, and now only 800....!!
    However, I can see the images in the folders in iPhoto that I created earlier, but in the library; no. Also, I have created a Best Of smart folder where my five star images go. That folder is empty, but I still find starred images among the folders. Why aren't the showing up in my smart folder..???
    Please advice me what to do. :-)
    /Kindly
    vifmontana

    Make a temporary, backup copy (select the library and type Command+D) and  apply the two fixes below in order as needed:
    Fix #1
    Launch iPhoto with the Command+Option keys held down and rebuild the library.
    Since only one option can be run at a time start with Option #1, followed by #3 and then #4 as needed.
    Fix #2
    Using iPhoto Library Manager  to Rebuild Your iPhoto Library
    Download iPhoto Library Manager and launch.
    Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
    Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option
    In the next  window name the new library and select the location you want it to be placed.
    Click on the Create button.
    Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
    OT

  • Adobe acrobat tool bar, windows and icons are very big after latest update

    im having a problem with the latest update of acrobat pro, the tool bar, windows and icons are very big after latest update. how to re size it???
    https://www.dropbox.com/sh/pbd33n1q2wirpq3/AABHjSRXo-crpYGVLaOrB2FVa

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  • After latest updates cannot stream from iPad to AppleTV

    After latest updates on my New Ipad and Apple TV 2nd Generation, Canot stream video from the iPad to Apple TV.
    I Can Stream from my iMac and from MacBook Pro, but not from iPad.
    Any Advise?
    Thanks.

    Hey guys, unfortunately I've had to re-install Mountain Lion to get rid of the issue, but here's my experiences after trying many things and contacting AppleCare...
    First, I had Lion and had upgraded to ML. They had me go do the following with limited success:
    1) Reset PRAM (no effect)
    2) Recovery Disk and repair permissions (no effect)
    3) Went to system /Library and User /Library and basically we went through several attempts at removing various files from (/Library/InputMethods, /Library/LaunchAgents, /Library/LaunchDaemons") Once I had essentially removed every file and dragged it into the trash (without deleting), the issue was resolved. So, it seems to point to an application that was not fully supported or giving problems within the ML environment. The plan was to drag them one by one back and do reboot/shutdown until I could isolate the application, but rather than do that, I just did a fresh install to take out any variable that could be present from having to do a Lion/ML upgrade. I was able to put a fresh copy of ML on the computer through the Recovery partition after establishing connection to my router. Everything is working fine now.
    Anyway, hope that helps some of you. It was a frustrating experience but seems to point to application issues wih the OS and not the OS itself. I think developers are still rushing to catch up with full ML support and so you might find yourself having many new updates in drivers or applications over the next month.

  • After latest update 1 feb 2014 error msvcr80.dll was not found

    after latest update 1 feb 2014 on both my desk top running vista and my lap top running xp both crashed and now itunes wont open i just get failed to star because msvcr80.dll was not found obviously i tunes has a serious bug Help
    huve uninstalled from laptop and re-installed with same result

    Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
    (99382)

  • Wine doesn't start utorrent anymore after latest update [SOLVED]

    Like the subject says, wine doesn't start utorrent anymore after latest update.  The output I get is the following:
    $ wine /mnt/data/utorrent/utorrent-1.6.1-beta-build-478.exe
    fixme:vxd:VXD_Open Unknown/unsupported VxD L"sice.vxd". Try setting Windows version to 'nt40' or 'win31'.
    fixme:vxd:VXD_Open Unknown/unsupported VxD L"ntice.vxd". Try setting Windows version to 'nt40' or 'win31'.
    err:imagelist:ImageList_LoadImageW Error loading image!
    err:imagelist:ImageList_LoadImageW Error loading image!
    err:imagelist:ImageList_LoadImageW Error loading image!
    fixme:listview:LISTVIEW_SetColumnOrderArray iCount 16 lpiArray 0x33e7b8
    fixme:keyboard:UnregisterHotKey (0x30024,1): stub
    and then it hangs.  If I change my Windows version in winecfg to for instance Windows XP, the first 2 errors disappear, but wine still hangs:
    $ wine /mnt/data/utorrent/utorrent-1.6.1-beta-build-478.exe
    err:imagelist:ImageList_LoadImageW Error loading image!
    err:imagelist:ImageList_LoadImageW Error loading image!
    err:imagelist:ImageList_LoadImageW Error loading image!
    fixme:listview:LISTVIEW_SetColumnOrderArray iCount 16 lpiArray 0x33edf8
    fixme:keyboard:UnregisterHotKey (0x30026,1): stub
    The vm.legacy_va_layout sysctl is not enabled:
    # sysctl vm.legacy_va_layout
    vm.legacy_va_layout = 0
    Does anybody have an idea to what might be going on?
    Enabling DRI and disabling DRI doesn't help.  Updating to the latest wine 0.9.30-1 also didn't change anything.
    Last edited by tunkaflux (2007-01-31 12:45:44)

    Problem is solved.  Had to delete the .wine folder.  Lost all utorrent settings, but it works again now.

  • Netflix will not play on my Mac anymore after latest update...HELP!!

    After latest update, Netflix will no longer play.  When I select a movie, it prompts me to install Microsoft Silverlight, which I have repeatedly done.  Netflix claims the latest MAC update is to blame, not a Netflix issue....PLEASE, any assistance is greatly appreciated.

    Create a new profile as a test to check if your current profile is causing the problems.
    See "Creating a profile":
    *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
    *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
    Profile Backup and Restore
    *http://kb.mozillazine.org/Profile_backup
    *https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
    *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

  • Itunes crashed after latest updat

    Itunes crashed after latest update. I have uninstalled it but cannot reinstall it??

    Hey duffy-1,
    Thanks for the question. It sounds like you are having issues re-installing iTunes. The following resource may provide a solution:
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    Thanks,
    Matt M.

  • Could not open itunes after latest update

    Could not open Itunes after latest update. Any sloutions??

    iPad not appearing in iTunes
    http://www.apple.com/support/ipad/assistant/itunes/
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/TS1591
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
    http://support.apple.com/kb/ts1814
    iTunes for Windows: Device Sync Tests
    http://support.apple.com/kb/HT4235
    IOS: Syncing with iTunes
    http://support.apple.com/kb/HT1386
    Apple - Support - iPad - Syncing
    http://www.apple.com/support/ipad/syncing/
    iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
    http://support.apple.com/kb/ts4062
    iOS: "Not enough free space" alert when trying to sync
    http://support.apple.com/kb/ts1503
     Cheers, Tom

  • I have aperture 3.4.5 but si not available the uograde at 3.5 and i can't open my library after the update to' maverick

    I have aperture 3.4.5 but si not available the uograde at 3.5 and i can't open my library after the update to' maverick

    Marco,
    is your main system language set to English? If not, change the language to English in the "Language&Region" System Preferences  (see: Re: I bought Aperture in a box et can't upgrade from 3.4.5 to 3.5.). Then sign back into AppStore and reload the Updates panel.
    Other things that could prevent the update are, if you moved Aperture from the Applications folder or renamed it. Then put it back.
    Léonie

  • Open GL issue after latest updates: Missing GL version

    Having issues with OpenGL after latest updates to OSX and Safari. iTunes will not display cover art and Angry Birds responds glewInit failed: Missing GL version. The is a Mac Pro with 10.7.4 and Safari 5.1.7.
    Anyelse seen this? How is this fixed?

    Final chapter in this saga for anyone else who experiences this.......run reparPermissions against your disks prior to upgrading. After having to rebuild the boot disk a couple of times and upgrade, had no problems with 10.7.4 but would always get Missing GL Version after Safari update. Ran DiskUtil and repaired permissions prior to Safari update and finally got it to pdate without causing GL issue.
    Still working on how to not need to delete my previous backups when rebuilding machine (apparently TimeMachine always tries to create a new back sparse folder and thus may waste original space from your previous backups).
    Thanks to A Brody for the suggestion about repairing disk permissions!
    Edward

  • Share and save problem after latest update

    hello,
    i have share and save problem after latest update - i have installed ps touch on nexus 5 about 2 months ago and until yesterday everything was good but after latest update i can't save and share images in ps touch ( i do reinstall this app  but problem is still  and app doesn't work properly   ) how  can i downgrade to the old version ? Could you fix this problem quickly ?

    i use app which called "aLogcat"
    --------- beginning of /dev/log/main
    I/dalvikvm(24476): Enabling JNI app bug workarounds for target SDK version 11...
    D/dalvikvm(24476): GC_CONCURRENT freed 174K, 2% free 17054K/17264K, paused 2ms+2ms, total 15ms
    W/InputEventReceiver(24476): Attempted to finish an input event but the input event receiver has already been disposed.
    W/InputEventReceiver(24476): Attempted to finish an input event but the input event receiver has already been disposed.
    W/InputEventReceiver(24476): Attempted to finish an input event but the input event receiver has already been disposed.
    --------- beginning of /dev/log/system
    W/ViewRootImpl(24476): Dropping event due to root view being removed: MotionEvent { action=ACTION_MOVE, id[0]=0, x[0]=38.0, y[0]=-115.0, toolType[0]=TOOL_TYPE_FINGER, buttonState=0, metaState=0, flags=0x0, edgeFlags=0x0, pointerCount=1, historySize=2, eventTime=27743080, downTime=27743066, deviceId=4, source=0x1002 }
    W/ViewRootImpl(24476): Dropping event due to root view being removed: MotionEvent { action=ACTION_UP, id[0]=0, x[0]=38.0, y[0]=-115.0, toolType[0]=TOOL_TYPE_FINGER, buttonState=0, metaState=0, flags=0x0, edgeFlags=0x0, pointerCount=1, historySize=0, eventTime=27743086, downTime=27743066, deviceId=4, source=0x1002 }
    D/dalvikvm(24476): GC_FOR_ALLOC freed 122K, 1% free 17271K/17428K, paused 8ms, total 8ms
    D/dalvikvm(24476): GC_FOR_ALLOC freed 10K, 1% free 17434K/17604K, paused 7ms, total 7ms
    D/dalvikvm(24476): GC_FOR_ALLOC freed 65K, 2% free 17690K/17928K, paused 8ms, total 8ms
    I/dalvikvm-heap(24476): Grow heap (frag case) to 17.615MB for 328336-byte allocation
    D/dalvikvm(24476): GC_FOR_ALLOC freed 0K, 2% free 18010K/18252K, paused 8ms, total 8ms
    D/dalvikvm(24476): GC_FOR_ALLOC freed <1K, 2% free 18011K/18252K, paused 9ms, total 9ms
    I/dalvikvm-heap(24476): Grow heap (frag case) to 18.073MB for 479536-byte allocation
    D/dalvikvm(24476): GC_FOR_ALLOC freed 0K, 2% free 18479K/18724K, paused 8ms, total 8ms
    D/dalvikvm(24476): GC_CONCURRENT freed <1K, 2% free 18481K/18724K, paused 2ms+1ms, total 10ms
    D/dalvikvm(24476): WAIT_FOR_CONCURRENT_GC blocked 6ms
    I/dalvikvm-heap(24476): Grow heap (frag case) to 18.532MB for 479536-byte allocation
    D/dalvikvm(24476): GC_FOR_ALLOC freed <1K, 2% free 18949K/19196K, paused 9ms, total 9ms
    D/dalvikvm(24476): GC_CONCURRENT freed <1K, 2% free 19418K/19668K, paused 1ms+1ms, total 10ms
    D/dalvikvm(24476): WAIT_FOR_CONCURRENT_GC blocked 7ms
    D/dalvikvm(24476): GC_FOR_ALLOC freed <1K, 2% free 19592K/19844K, paused 8ms, total 8ms
    I/dalvikvm-heap(24476): Grow heap (frag case) to 20.049MB for 933136-byte allocation
    D/dalvikvm(24476): GC_FOR_ALLOC freed 0K, 2% free 20503K/20756K, paused 8ms, total 8ms
    D/dalvikvm(24476): GC_CONCURRENT freed <1K, 2% free 21416K/21668K, paused 1ms+1ms, total 12ms
    D/dalvikvm(24476): GC_FOR_ALLOC freed 50K, 2% free 22351K/22580K, paused 7ms, total 8ms
    D/dalvikvm(24476): GC_FOR_ALLOC freed 5K, 1% free 23900K/24140K, paused 8ms, total 8ms
    D/dalvikvm(24476): GC_FOR_ALLOC freed <1K, 1% free 25824K/26084K, paused 8ms, total 8ms
    D/dalvikvm(24476): GC_FOR_ALLOC freed 3411K, 14% free 24528K/28204K, paused 12ms, total 13ms
    D/dalvikvm(24476): GC_CONCURRENT freed 2814K, 14% free 24256K/28204K, paused 2ms+1ms, total 11ms
    D/dalvikvm(24476): WAIT_FOR_CONCURRENT_GC blocked 4ms
    D/dalvikvm(24476): GC_FOR_ALLOC freed 9266K, 1% free 17270K/17424K, paused 10ms, total 10ms
    D/dalvikvm(24476): GC_FOR_ALLOC freed 15K, 1% free 17575K/17748K, paused 8ms, total 8ms
    D/dalvikvm(24476): GC_FOR_ALLOC freed 22K, 2% free 17875K/18072K, paused 8ms, total 8ms
    D/dalvikvm(24476): GC_FOR_ALLOC freed 1K, 2% free 18195K/18396K, paused 8ms, total 8ms
    D/dalvikvm(24476): GC_FOR_ALLOC freed <1K, 2% free 18517K/18720K, paused 8ms, total 8ms
    D/dalvikvm(24476): GC_FOR_ALLOC freed <1K, 2% free 18838K/19044K, paused 11ms, total 11ms
    D/dalvikvm(24476): GC_FOR_ALLOC freed <1K, 2% free 19159K/19368K, paused 8ms, total 8ms
    D/dalvikvm(24476): GC_FOR_ALLOC freed <1K, 2% free 19480K/19692K, paused 8ms, total 8ms
    D/dalvikvm(24476): GC_FOR_ALLOC freed <1K, 2% free 19974K/20192K, paused 8ms, total 8ms
    D/dalvikvm(24476): GC_FOR_ALLOC freed <1K, 2% free 20616K/20840K, paused 8ms, total 8ms
    D/dalvikvm(24476): GC_FOR_ALLOC freed <1K, 2% free 21431K/21664K, paused 8ms, total 8ms
    D/dalvikvm(24476): GC_FOR_ALLOC freed <1K, 2% free 22714K/22960K, paused 8ms, total 8ms
    D/dalvikvm(24476): GC_FOR_ALLOC freed 182K, 2% free 24004K/24432K, paused 8ms, total 8ms
    D/dalvikvm(24476): GC_FOR_ALLOC freed 8478K, 33% free 17593K/26228K, paused 14ms, total 14ms
    D/dalvikvm(24476): GC_FOR_ALLOC freed 18K, 32% free 17895K/26228K, paused 12ms, total 12ms
    D/dalvikvm(24476): GC_FOR_ALLOC freed 18K, 31% free 18198K/26228K, paused 11ms, total 11ms
    D/dalvikvm(24476): GC_FOR_ALLOC freed 1K, 30% free 18519K/26228K, paused 8ms, total 8ms
    D/dalvikvm(24476): GC_FOR_ALLOC freed <1K, 29% free 18840K/26228K, paused 8ms, total 8ms
    D/dalvikvm(24476): GC_CONCURRENT freed <1K, 26% free 19482K/26228K, paused 2ms+1ms, total 14ms
    D/dalvikvm(24476): WAIT_FOR_CONCURRENT_GC blocked 10ms
    D/dalvikvm(24476): GC_CONCURRENT freed <1K, 23% free 20297K/26228K, paused 2ms+1ms, total 15ms
    D/dalvikvm(24476): WAIT_FOR_CONCURRENT_GC blocked 11ms
    D/dalvikvm(24476): GC_FOR_ALLOC freed <1K, 19% free 21260K/26228K, paused 10ms, total 10ms
    D/dalvikvm(24476): GC_FOR_ALLOC freed <1K, 15% free 22543K/26228K, paused 8ms, total 8ms
    D/dalvikvm(24476): GC_FOR_ALLOC freed 182K, 9% free 23979K/26228K, paused 21ms, total 22ms
    D/dalvikvm(24476): GC_FOR_ALLOC freed 8485K, 33% free 17598K/26132K, paused 13ms, total 14ms
    D/dalvikvm(24476): GC_FOR_ALLOC freed 25K, 32% free 17894K/26132K, paused 12ms, total 12ms
    D/dalvikvm(24476): GC_FOR_ALLOC freed 12K, 31% free 18204K/26132K, paused 12ms, total 12ms
    D/dalvikvm(24476): GC_FOR_ALLOC freed 1K, 30% free 18524K/26132K, paused 12ms, total 12ms
    D/dalvikvm(24476): GC_FOR_ALLOC freed <1K, 28% free 18845K/26132K, paused 8ms, total 9ms
    D/dalvikvm(24476): GC_CONCURRENT freed <1K, 26% free 19487K/26132K, paused 1ms+0ms, total 9ms
    D/dalvikvm(24476): WAIT_FOR_CONCURRENT_GC blocked 7ms
    D/dalvikvm(24476): GC_FOR_ALLOC freed <1K, 23% free 20129K/26132K, paused 9ms, total 9ms
    D/dalvikvm(24476): GC_FOR_ALLOC freed <1K, 20% free 21091K/26132K, paused 8ms, total 8ms
    D/dalvikvm(24476): GC_FOR_ALLOC freed <1K, 15% free 22375K/26132K, paused 8ms, total 8ms
    D/dalvikvm(24476): GC_FOR_ALLOC freed 9K, 9% free 24011K/26132K, paused 14ms, total 14ms
    D/dalvikvm(24476): GC_FOR_ALLOC freed 2147K, 10% free 23855K/26456K, paused 8ms, total 8ms
    D/dalvikvm(24476): GC_CONCURRENT freed 8776K, 35% free 17337K/26304K, paused 3ms+2ms, total 20ms
    W/InputEventReceiver(24476): Attempted to finish an input event but the input event receiver has already been disposed.
    W/InputEventReceiver(24476): Attempted to finish an input event but the input event receiver has already been disposed.
    W/ViewRootImpl(24476): Dropping event due to root view being removed: MotionEvent { action=ACTION_UP, id[0]=0, x[0]=564.0, y[0]=-50.0, toolType[0]=TOOL_TYPE_FINGER, buttonState=0, metaState=0, flags=0x0, edgeFlags=0x0, pointerCount=1, historySize=0, eventTime=28190972, downTime=28190972, deviceId=4, source=0x1002 }
    D/dalvikvm(24476): GC_CONCURRENT freed 186K, 31% free 17626K/25476K, paused 2ms+1ms, total 12ms
    D/dalvikvm(24476): WAIT_FOR_CONCURRENT_GC blocked 4ms
    D/dalvikvm(24476): GC_FOR_ALLOC freed 63K, 30% free 17884K/25476K, paused 8ms, total 8ms
    D/dalvikvm(24476): GC_FOR_ALLOC freed 3K, 29% free 18201K/25476K, paused 8ms, total 8ms
    D/dalvikvm(24476): GC_CONCURRENT freed <1K, 27% free 18696K/25476K, paused 2ms+1ms, total 12ms
    D/dalvikvm(24476): WAIT_FOR_CONCURRENT_GC blocked 9ms
    D/dalvikvm(24476): GC_FOR_ALLOC freed <1K, 25% free 19190K/25476K, paused 8ms, total 8ms
    D/dalvikvm(24476): GC_FOR_ALLOC freed <1K, 23% free 19831K/25476K, paused 9ms, total 9ms
    D/dalvikvm(24476): GC_CONCURRENT freed <1K, 19% free 20794K/25476K, paused 2ms+0ms, total 12ms
    D/dalvikvm(24476): WAIT_FOR_CONCURRENT_GC blocked 8ms
    D/dalvikvm(24476): GC_CONCURRENT freed <1K, 14% free 22078K/25476K, paused 1ms+2ms, total 14ms
    D/dalvikvm(24476): WAIT_FOR_CONCURRENT_GC blocked 12ms
    D/dalvikvm(24476): GC_FOR_ALLOC freed <1K, 7% free 23855K/25476K, paused 10ms, total 10ms
    D/dalvikvm(24476): GC_CONCURRENT freed <1K, 6% free 24176K/25476K, paused 2ms+1ms, total 14ms
    D/dalvikvm(24476): GC_FOR_ALLOC freed 6440K, 26% free 19562K/26216K, paused 9ms, total 10ms
    D/dalvikvm(24476): GC_FOR_ALLOC freed 93K, 23% free 20207K/26216K, paused 10ms, total 10ms
    D/dalvikvm(24476): GC_FOR_ALLOC freed 11K, 21% free 20935K/26216K, paused 8ms, total 8ms
    D/dalvikvm(24476): GC_FOR_ALLOC freed <1K, 18% free 21673K/26216K, paused 9ms, total 9ms
    D/dalvikvm(24476): GC_FOR_ALLOC freed <1K, 15% free 22499K/26216K, paused 8ms, total 8ms
    D/dalvikvm(24476): GC_FOR_ALLOC freed <1K, 10% free 23695K/26216K, paused 9ms, total 9ms

  • You Tube not playing video on Firefox with Adobe Flash after latest update

    You Tube and other sites are not playing video on Firefox with Adobe Flash after latest update for both. Adobe Flash is working on other sites but not You tube and those sites that may have embedded You Tube videos, I'm not sure.
    Adobe Flash does not crash and no error message is showing. All that shows is a dark screen for the Flash video. Right clicking the screen shows only a non-clickable 'Movie not loaded' and the clickable link to the Adobe home page.
    I have spent an hour trying things as suggested for past problems similar to this but none have helped.
    I have sent sad face letting you know what I think of the latest update because of this which says pretty much the same thing as I have said here.
    I have no further info but if I had some input and queries form you I might be able to provide more.

    I'm not sure how to remove the 12.xxx version,. I don't understand why it is there, usually updates over wirte the old one as far as I know. I don't know where to find it.
    pref .js deleted.
    I could not find a user.js
    I disabled hardware acceleration on one of them, not sure which and I don't remember how I did it but think it must have been on the flash.
    No idea what protected mode is
    no new profile, I've never done this.
    Ok, did what you have said as much as I could. I have been fidgeting with things now for a couple hours. After doing a CCleaner and Registry cleanse, turning off and restarting the computer, the videos are now p-laying.
    I would still like to know how to find and get rid of the duplicate Flash plug in though if you would't mind.
    Thanks for the help.

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