Lost phone... and this website doesn't work!!!!!  what do I do?

I lost my phone this evening. 
It's late and I do not have access to another phone to call Verizon, so I figured I could log onto the website here and report my phone stolen...
but NO the website is not working! 
I sign in and when I click on any of the links such as BILLING etc., it says 'the information is not available at this time', and up at the top of the screen, after I log in it says 'Welcome, null' instead of my name!
So what am I supposed to do? 
Thanks Verizon, for having zero customer service on this website!

The system is normally down for maintenance early in the AM.

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