Lost phone... and this website doesn't work!!!!! what do I do?
I lost my phone this evening.
It's late and I do not have access to another phone to call Verizon, so I figured I could log onto the website here and report my phone stolen...
but NO the website is not working!
I sign in and when I click on any of the links such as BILLING etc., it says 'the information is not available at this time', and up at the top of the screen, after I log in it says 'Welcome, null' instead of my name!
So what am I supposed to do?
Thanks Verizon, for having zero customer service on this website!
The system is normally down for maintenance early in the AM.
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KRWHITE434 2/2/2015Hello kennethw434,
we here in the forum are not employees of Adobe, we are users like you, sometimes and unexpectedly one of them strays to the spot. Therefore, it is necessary to present your problem to Adobe itself.
Here are two links where you can cancel the membership:
http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html and maybe
http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html
Depending on your situation could also be considered
http://helpx.adobe.com/x-productkb/policy-pricing/cancel-subscription-acrobat-online-servi ces.html
If necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use chat, I had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.
On the other hand you have to look at Subscription Terms >>> http://www.adobe.com/misc/subscription_terms.html to see the conditions for a (early) cancellation.
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Have a read here...
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