Lost phone connection after modem reboot

I had to reboot to regain my lost internet connection. When I did, I lost my phone connection. Spent an hour on chat with Comcast techie, who claims the problem is at my house. NOTHING changed except for the reboot to regain internet access. After the tech did all he could think of he ended the session and closed the ticket!!!!! What's up with that? Anyway, I need my phone service that I am paying for! Any ideas? Techies have been to the house twice (after the first guy never closed up the box outside and the rain screwed it up). Was running fine until the reboot. The modem is an Xfinity TC8305C

Wailer wrote:
I had to reboot to regain my lost internet connection. When I did, I lost my phone connection. Spent an hour on chat with Comcast techie, who claims the problem is at my house. NOTHING changed except for the reboot to regain internet access. After the tech did all he could think of he ended the session and closed the ticket!!!!! What's up with that? Anyway, I need my phone service that I am paying for! Any ideas? Techies have been to the house twice (after the first guy never closed up the box outside and the rain screwed it up). Was running fine until the reboot. The modem is an Xfinity TC8305CTry pulling power again ( I know ), until both your Internet & VOIP had reinitiliazed and reacquird signals to both systems.... if Interent is working, then the problem with the phone not reacquiring signal is definitely "signal" related and very well couyld be caused by your wiring.... keep at it!!!! -=Ray=-

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I got a workaround; it's not what I wanted, but it solves the main problem.
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Message was edited by: samuelsam

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Lost phone connection after modem reboot

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