Lost phone numbers from Contacts when syncing icloud ipad iphone outlook

I seem to have lost some contact numbers from icloud, ipad and iphone contacts and wonder if this was a syncing error with outlook to icloud.. can anyone help as these are business contacts. I also use Groups and CJournal on ipad too.

Contacts are not completely backed up as part of the iPhone backup.  Only contacts necessary to back up your recent call and favorites lists are backed up, which often won't include all your contacts.  (In fact, if the IT person backed up and then restored your phone from backup that may be how he lost many of your contacts.)  Also, restoring from backup will revert all settings and data on your phone to those contained in the backup.  If you want to try to restore from your backup anyway follow this procedure:
Before connecting your phone, open iTunes on your computer, go to Preferences, on the Devices tab check "Prevent…from syncing automatically"
Now connect your phone to your computer and import your photos to avoid losing any recent photos (see http://support.apple.com/kb/HT4083)
Open iTunes and when your phone appears on the left sidebar, right-click on its name and choose Transfer Purchases (to transfer any recent purchased into your iTunes library)
Right-click on the name of her phone again and choose Restore from Backup, choosing the backup you wish to restore from
When this completes you can go back and re-enable automatic syncing if you prefers this

Similar Messages

  • HT4972 I have lost most (but not all) of the phone numbers from Contacts.

    This is my work iphone, connected to my work MS Exchange account.  First I upgraded to iOS5, but that caused the 3G connection to stop working (my phone contacts were still there at that point).  The IT guy at work eventually fixed the 3G connection - it was something to do with the profile being blocked, I don't know exactly, and I don't know what he did to get it working.  However, whatever he did, it caused most of the phone numbers in Contacts to disappear.  Unfortunately they're not in my Contacts in Outlook either, so I can't restore them from there.
    I guess the most likely option is to restore them from the backup that occurred during the iOS5 upgrade - can someone suggest how I can do that?  Or any other ideas?
    Thanks for your help.

    Contacts are not completely backed up as part of the iPhone backup.  Only contacts necessary to back up your recent call and favorites lists are backed up, which often won't include all your contacts.  (In fact, if the IT person backed up and then restored your phone from backup that may be how he lost many of your contacts.)  Also, restoring from backup will revert all settings and data on your phone to those contained in the backup.  If you want to try to restore from your backup anyway follow this procedure:
    Before connecting your phone, open iTunes on your computer, go to Preferences, on the Devices tab check "Prevent…from syncing automatically"
    Now connect your phone to your computer and import your photos to avoid losing any recent photos (see http://support.apple.com/kb/HT4083)
    Open iTunes and when your phone appears on the left sidebar, right-click on its name and choose Transfer Purchases (to transfer any recent purchased into your iTunes library)
    Right-click on the name of her phone again and choose Restore from Backup, choosing the backup you wish to restore from
    When this completes you can go back and re-enable automatic syncing if you prefers this

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    How do I restore contacts and phone numbers lost when updating icloud?

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    Helo, i have a i phone and my husband too. If I put my Iphone into the computer and klik iTunes, it had sync automatically my Iphone, when it was finished, the menu was this same like from my husband. How I can get my Photos and phone numbers back???
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  • Lost photos, messages and contacts when syncing!

    Hi, I used my iphone 5 for about a week and had a bunch of photos on it.  I then went to sync and it erased all my new photos, messages, and contacts and replaced with my old ones from my iphone 3.  How do I get them back?

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  • HT1751 how do i recover my phone numbers from my iTunes bkup when i lost my phone

    how can i recover my contact phone numbers from my itunes backup of my iphone without the iphone.  I am trying to recover the phone numbers due to my losing my phone and not having recovered it.

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    How can i keep mine and my husbands contacts from combining when syncing our phones

    Don't sync each iPhone with the same supported address book app on the shared computer.
    There are a number of free email accounts that support syncing contacts over the air such as with a free iCloud account, with a Yahoo account, Gmail account, and Hotmail account.
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    That is correct is doesn't. Standardized formatting of phone numbers in the iOS app is more important because it supports contact from a variety of locations (gmail, hotmail, etc.). iCloud doesn't (not directly).

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    or here:
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    http://support.apple.com/kb/HT1923
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