Lost phone, trying to set up replacement

Hello, I recently lost my iphone and just got my new 5S. do I need to remove my old iphone from my account to set up my appleid and icloud on my new replacement phone?

You can't restore a backup that was made on a device running a more recent version of iOS. If your replacement phone is running iOS 6.0.1 and the one you backed up was running 6.1.2, for example, you would have to update your replacement phone before you could restore to the backup. If this is the case, update your phone by connecting it to your computer, and selecting Check for Update or Update on the Summary tab of your iTunes sync settings, update the phone and set it up as New. Then go to Settings>General>Reset, tap Erase All Content and Settings, go through the setup screens again and choose Restore from iCloud Backup. You should then be able to restore your backup.

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Lost phone, trying to iMessage from phone number on Mac

So I lost my phone the other day and its off (I'm assuming it got ran over I think I dropped it out of my car) and I want to imessage from my verizon number from my computer until I can get a new phone... But my icloud email won't connect my phone number to imessage on my computer... Is there any way to do this without the use of my phone? I used to be able to but it seems that when my phone is off I can't use my number. (Using verizon)
Need help, thanks.

Hi,
It is better that you set this up with the Phone.
In Mountain Lion however the item in Messages > Preferences > Accounts > iMessages accounts that says "Add email" could be used to add iPhone numbers.
I have never tried this but it was reported widely at the time Messages started as a "new" app.
Having said that.
A device that is off from several days will tend to be "removed" from the iMessages list of an active item.
i.e. just turning Off Messages on the iPhone for about three days will "remove" it's Registration from the iMessages server.
If you turn it on again it will show "Waiting for verification" for some time.
i.e. you may not be able to use the iPhone number.
9:56 pm Thursday; February 20, 2014
 iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

New phone, trying to set up from latest backup, cant

I just got a new iphone 5s as my 4s would no longer turn on wifi. I have plugged in old phone and completed a backup. Plugged in new phone but it only gives me an option to set up from a backup done ten days ago. Cant do it via icloud as old phone wont turn on wifi. I have information on my old phone that i need on my new phone and text messages etc. can anyone help me work this out please?

Assuming you are using iTunes ,perform the backup on old iPhone again
Transfer content from an iPhone, iPad, or iPod touch to a new device

I am trying to set up my new replacement phone and the iCloud account is using my old email that is no longer activated, so I am not able to reset my password in order to set up messaging, etc. What do I do??

I am trying to set up my new replacement phone and the iCloud account is using my old email that is no longer activated, so I am not able to reset my password in order to set up messaging, etc. What do I do??

Try to change your Apple ID back to your old email address (http://appleid.apple.com) in order to set up and activate the phone. After the set up please sign out of iCloud and turn off "Find My iPhone" (Settings > iCloud) - do that on all your devices -, then change your Apple ID to your new address again and then add your iCloud account on you devices again.

HT1918 I am trying to set up my new replacement iphone 5 and i dont know how to transfer my back up to the new phone.

I am trying to set up a new iphone 5 replacement and i don't know how to get my back up to the new phone.

Well you would be first need to be using the ITUNES program. Not be on itunes the internet page. The program will usually be a music note icon on your desktop. IF YOU ARE GOING TO THE INTERNET = safari , internet explorer, firefox, etc ....your not using the program itunes. YOur surfing the web.
with that said , always make sure your running the latest version of itunes. If on a mac >in the upper left , next to the little Apple, click on the word itunes> check for updates.
windows users > where it says FIle EDIT View Controls Store Help across the top> select help > check up updates
>Then plug your phone in
> then when it appears in the itunes window , click on the iphone > it will bring up the option to restore from back up

HT4623 on my new i phone 5 i have lost personal hotspot, i have tried re-setting, i have the latest version, any ideas

have lost personal hotspot on my new i phone 5
have tried re-setting several times
i have the latest version
any ideas
thanks

http://support.apple.com/kb/TS2756
if the link doesn't help, then contact your carrier.

I seem to have lost my calendar. I was trying to set up iCloud. Please help

I seem to have lost my calendar. I was trying to set up iCloud.

Have you set up i cloud yet on your phone?

TS1702 For some reason, my girlfriends Walmart app is on my phone, but is linked to my e-mail address. When I tried to set up my own account, it says that e-mail is already linked to an account. I tried deleting and reinstalling the app, but that did not

i downloaded the wal mart app for my i phone a while back. i just recently tried to use it. when it asked me to log in, i realized i did not have a user id or password.i tried to set up one and it gave me an error message stating the e-mail i was using was already linked to an account. i tried uninstalling and reinstalling the app.it did not give me the icon to install the app, but the cloud icon popped up.i selected it and my girlfriends name comes up on my phone with my e-meil attached. i was able to set it up with a different e-mail, but i do not like using that e-mail because im so used to using my hotmail account for everything. what do i have to do to unshare all info between our phones and i-cloud? I WOULD LIKE TO AT LEATS HAVE ONE THING PRIVATE THAT WE DO NOT HAVE TO SHARE!!!
Please helpthanks,
Shredder

Hello Kenny
It sounds like that your email is associated to another Apple ID. You may want to check her Apple ID at applid.apple.com, and see if your email is linked to it.
Associating and verifying email addresses with your Apple ID
http://support.apple.com/kb/HE68
Thanks for using Apple Support Communities.
Regards,
-Norm G.

I have 2 questions regarding the iphone 5. 1 How do i get my yahoo mail set up. I tried the setting it up as both a yahoo mail and other mail. 2. I seem to have lost my notes on my iphone 5 but I have them on my ipad. How can I use cloud to sync my notes?

I have 2 questions regarding the iphone 5. 1 How do i get my yahoo mail set up. I tried the setting it up as both a yahoo mail and other mail. 2. I seem to have lost my notes on my iphone 5 but I have them on my ipad. How can I use cloud to sync my notes?

I will address your second question.
First, make sure your iPhone and iPad have absolutely identical Apple IDs. If they do, use that Apple ID in Settings > iCloud on your iPhone to select the "Notes" option. Lo and behold, all your iCloud notes should appear on your iPhone.

When trying to sign in to my itune account on my new iphone i couldn`t remember my id and password and tried to set up a new account but it failed and have since remebered my original id and password but my phone only comes up with the alternative email

I tried to access my itunes account on my new iphone 5s i couldn`t remember my id and password and tried to set upa new account but this failed, but have since found all the id and password for my original account but my phone only comes up with the alternative email i tried to use and i can`t change this,can you help please?

Hi ruffdog64,
If you are having issues changing the signed in Apple ID on your iPhone, you may find the following article helpful:
iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht1311
Regards,
- Brenden

I am trying to set up a genius bar appointment on my computer and it tells me "Sorry your session has expired. Please sign in again using your Apple ID account name and password" I know they are correct and use them to sign in on my phone.

Hi I am trying to set a appointment for the Genus bar on my computer. I know for a fact that my login is correct. I have used it to sign in here and make a apointment (had to do it on my phone). When I get to the appointment area it tells me to resign, and tells me "SORRY" Your lass session has expired. Pleae sign in using your apple id account name and password. I have tried resetting my password and all. I am running Internet Explorer version 11 and my windows is 7. Any help would be nice...

ok.. I tried this three times and kept getting that access denied thing when I clicked post my questions. So now maybe I wont have to typ this a fifth time....
I have a MAC computer with Sync. Was set up under sync Beta. I have an Android phone synced to it that was synced using the pair this device function. It works perfectly. I just got a new Android Tablet and am trying to add it to my sync and it does not seem to have the pair my device function. It insists I log into my sync account. So I try it and it tells me invalid userid/password. I verify and it is the exact email address userid that shows as being my sync account on the MAC. I verify the password on the MAC and it tests out fine. Try the tablet again and invalid.. So I try to reset my password on the tablet and am told my email address/account name does not exist. I just verified it AND Synced my MAC using it!! I have my recovery Key but there is no place to input it into the tablet. There is no place on tablet to enter the link device codes. How can my account be valid and in use on two devices but invalid and nonexistant on the new one? And How do I get the New one to sync with other two?

Each time I connect my iPhone 4s in to iTunes as it keeps trying to set up the phone as a new one. How do I fix this?

Each time I connect my iPhone 4s to iTunes, it tries to set up my phone as a new one/restore from back up. I have it all set up already, but it keeps appearing. What do I need to do to stop this?

Hello there, deelish.
A great Knowledge Base article that has some valid information is:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
The pertinent section for you would be:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues.
Thanks for reaching out to Apple Support Communities!
Cheers,
Pedro D.

Recently had to purchase a replacement phone a friend of mine had backed up the data on the lost phone to his Mac laptop how do I get that backed up data from the lost iPhone that's on his Mac laptop to my new replacement phone? Please give step by step

recently had to purchase a replacement phone a friend of mine had backed up the data on the lost phone to his Mac laptop how do I get that backed up data from the lost iPhone that's on his Mac laptop to my new replacement phone? Please give step by step instructions xoxoxo
And my iTunes sign in is also screwed up... It is underneath my friends email (the one with my backed up data on his Mac laptop) HOW DO I CHANGE THIS SO THAT I CAN DOWNLOAD APP's again...

I suspect unless he had some items in iCloud backup then they are gone. Connecting an iPhone to a different library from that to which it was previously connected will result in the device asking if you want to erase it.

HT1766 hi i just got a brand new iphone 5s i tryed to set it up but it doesnt work. when i plug it in with itunes it does all the back up and restore and when its finished i still cant use the phone as i still ask me to start the set up from the beginning

hi i just got a brand new iphone 5s i connected to itunes to restore all my data from the previous phone. when all the back up is finished i still cant use the phone as it ask me to restart again.... dont know what to do i tryed to restore 3/4 times but again when the restore is completed i still can't use the phone????

Replacements via Apple tech support are usually refurbished units, not new stock, though none of us here can say with certainty what you will receive. But you will not be able to tell the difference between new stock and a refurbished unit, and refurbished units generally go through more extensive testing than do new units, so getting a refurb may well be better than getting new stock.
Regards.

Updated my iphone 3gs, lost my music and apps, they are backed up on itunes, how do I move them back to my phone, tried to sync but not working, please help

Updated my iphone 3gs, lost my music and apps, they are backed up on my computer but i cannot move them over to my phone, tried to sync but not working, please help

well first make sure that when you click on the name of your iphone on the left hand side of itunes that you go to the app and music tab and check mark the sync apps and sync music. then try clicking apply in the bottom right hand corner. then if not try doing it again after going to prefrences in the top menu and going to devices tab and click reset sync history if that doesnt work with music try and drop and drag to the name of your iphone, lastly if that doesnt work you can try restoring from a backup from before you updated. it will keep the new software but put everything that was on your phone when you created the backup back onto your phone.
http://support.apple.com/kb/HT1351 for syncing music

Lost phone, trying to set up replacement

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