Lost photos/videos

I deleted some photos in error so tried to restore to my last iCloud backup to retrieve them. When I restarted I had no photos or videos in my camera roll. I got the Restore Incomplete message with the suggestion of syncing with iTunes. I have never knowingly used iTunes since set up. Would this even work for me? Also I have no other computer or device to use to do so.
I could live without the photos I lost in the first place but I really want to retrieve the videos I lost by doing the erase all content and then restore from backup. I am so upset and annoyed with myself. I just assumed that restoring from a backup would have it all there.

As far as I know, you can only access the last three iCloud backups. There is no way that you can see the specific times in the iCloud backup. Photos and videos that you took with the iPad would be in the camera roll but you can't see each photo or video in the camera roll anywhere in the backup. The only way to access the backup is to restore from it again.
Im sorry, but I don't know of any way of retrieving lost data from an iCloud backup. There are third party apps that will let you recover lost data from an iOS device, but I think that they only work with iTunes backups. I don't know that much about any of them, but you can look at this one and see if you can find out if it will work for you. I don't think that it is an inexpensive way to go either.
http://www.wondershare.com/data-recovery/iphone-data-recovery.html

Similar Messages

How I can recover my lost photos & video without backup ?

Hi Dear ..
I created a new album in my IPhone 4S ... I added 52 photos & video to the new album .. then i deleted them from camera roll to not have double photos .. I was surprised that photos were deleted from the new album as well .. I don't have a back up .. how I can get them back ?
Thx
Zaki

Yes, the status of iCloud Backup is ON but the latest backup was almost last year because the iCloud storage was full.
I have tried the best 5 software programs for recovery and it didn't work .. I could return old contacts, notes, & chats .. except photos & video
it must be a way ,right ?

Lumia 800 - recover lost photos/videos

yesterday my battery ran out and the phone did not start anymore.
today it started but reset itself to factory.
can i somehow recover my lost photos? they are only on the phone.
thanks

just as fyi,
this is a user-to-user forum, so while there are some nokia moderators, very doubtful that any engineers are on here, at least for the time that i have been a member...which may be the oldest in here.
your best bet may be to go to the windowsphone forums from microsoft, or other 3rd party sites that have hackers.
i am a fan of the linux platform, like you, and while linux is open, this system is locked out and closed.
also, your situation is really odd. i have never had my device just run out of battery and self purge! something else must be in play here, strong magnets, jolts of static....
i have had a couple of different units in my hand before and when in high dry places in the desert (las vegas) and grabbing the metal door handle to open it had strong shocks where it did effect my device....so i know that is possible...but just loosing battery and purge is really odd.
i wish you the best.

Iphone 4 - lost photos & videos while upgrading / syncing phone

I tried upgrading / syncing my phone last-night & for some reason it froze. I had to restore my phone back to its original settings. I believe I synced my phone properly before it froze. I was able to retrieve my contacts & apps.....but not my photos or videos. How come they weren't saved like the contacts & apps were? Could they be saved somewhere else on my Macbook? UGH ----- THIS IS SOOOO ANNOYING!!!!! PLEASE HELP :___(

Pics and video taken with the iphone are imported regularly by YOU as with any other digital camera.
Certainly you did not upgrade without importing your pics and vids?
The contacts and apps came back because they are on your computer, lie everything else on iphone should be.
If you failed to import the pics and vids before updating, then you could try restoring from the last backup ( hoping the pics and vids are on that backup).
Backing up, updating, and restoring iPad, iPod touch, and iPhone software
Otherwise, they are gone.

Lost photos & Videos following Update

My daughter updated her ipad to my apple id by mistake now we cant find her photos and videos not stored in ICloud. Can anyonehelp me retrieve these photos and videos. They are very important nd unreplaceable. Thanks

Good morning:
I have the Samsung Galaxy SIII Mini, Model: SM-G730V
Over the weekend I noticed that I was receiving an error message that my SD card suddenly became unmounted. Odd I thought so I restarted the phone and then about 6-8 hours later, the same thing happened. Yesterday, it appeared with a notice that the SD card was blank of a non supported operating system. I hooked it to my computer and all the data was gone. This SD card was not more than a month or two old and had photos that were taken from the camera as well as other photos that were stored from a previous phone.
Then I received a telephone call and it rang with an 'odd' ringtone which wasn't my default ringtone. I didn't think anything of it. Later I reactivated my alarms and found that my alarm sound (default notification) was missing as well as ALL ringtones and notifications that were on the phone. I took the battery out for 1 minute and restarted the phone. After it rebooted, it flashed an 'update' message. All default notifications/ringtones that came on the phone are still GONE.
After looking at the SD card again via USB connection, all the photos are gone still as well as anything else. The Android version says 4.2.2 and not sure if it updated or not since the Kernel version says Oct 4, 2013.
I received this phone as a Christmas present and I'm not happy with it. Is there anything that can be done to help me out??? There wasn't any backup with Verizon as an Android user for the past 7 years, I never felt the need to do any type of backup. Everything was working fine until this weekend. What do we need to do to get this working? I feel there is more than just a phone issue. Does it need to be replaced with a different one? If so, I would really NOT want the SIII mini.
Please advise!!!

Lost photo & video

Hello guys,
My iPhone 4S was stollen two weeks a go, and until today I cannot track my phone (even with Find my iPhone). In my phone there are photos and videos that I've made in my family holiday at Europe. I desperately need those photos & videos.
Can I restore it by tracking the serial number or IMEI?

Thanks kcrills.
I took about 800 photos and I have save it to iCloud but not all of them.
Still sad to realized that I wont get the rest of my photos & videos.
Have you try the IOS 7?

Recover lost photos and videos after 7.1.1 upgrade fail

Hi,
I updated my Ipad mini this morning to 7.1.1, and after it failed to update, I tried to install again, after which it went into recovery mode. It looks like the last successful cloud backup was 6 months ago, so I have lost 6 months of photos and videos of my young baby.
Photo stream was turned on, so my question is - can I recover the lost photos/videos from photostream somehow?
Some feedback for Apple: fix your upgrade process, and if there is even an outside possibility that it will remove all my photos and videos as part of the update, make doing a full backup before the update mandatory.
Thanks,
Craig
I may receive some form of compensation, financial or otherwise, from my recommendation or link.
<Edited by Host>

Texas Mac Man wrote:
iPad Photo Recovery: How to Recover Deleted Photos
http://www.iskysoft.com/iphone-data-recovery-mac/ipad-photo-recovery.html
How to Restore Lost or Deleted Files from iPad
http://www.iphone-ipad-recovery.com/recover-ipad-mini-files.html
How to Recover Deleted Files from iPad
http://www.kvisoft.com/tutorials/recover-deleted-files-from-ipad.html
iSkysoft Free iPhone Data Recovery
http://www.iskysoft.com/iphone-data-recovery/
Recover iPhone/iPad/iPod touch lost data, Free.
Free recover iPhone/iPad/iPod touch lost contacts, photos, videos, notes, call logs and more
Recover data directly from iPhone or from iTunes backup
Preview and recover lost iOS data with original quality
 Cheers, Tom
Thanks for this! I've found and saved the file as you explained, and I've downloaded the software, however I can't see how I upload teh file into touchcopy - can you help? I've tried right clicking on the file, open with and choose touchcopy, but it just keeps looking for my iphone. Thanks!

I have lost my photos/videos when i imported from my ipad 2 to my new imac latest version and it's not reading the files. I have downloaded iMac library manager and can see them. can someone shed some light please ?

i have lost my photos/videos when i imported from my ipad 2 to my new imac latest version OS X 10.8.4
and it's not reading the files. I have downloaded iMac library manager and can see them. when i go back into iphoto i'm getting the following message :
Do you want to switch the current iPhoto Library from “iPhoto Library.photolibrary” to “iPhoto Library.photolibrary” and relaunch iPhoto?
I don't know what to do - please help !!!!
can someone shed some light please ?

So it appears you have only one library on the hard drive. Apply the two fixes below in order as needed to that library:
Fix #1
1 - launch iPhoto with the Command+Option keys held down and rebuild the library.
2 - run Option #4 to rebuild the database.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
1 - download iPhoto Library Manager and launch.
2 - click on the Add Library button and select the library you want to add in the selection window..
3 - Now that the library is listed in the left hand pane of iPLM, click on your library and go to the Library ➙ Rebuild Library menu option.
4 - In the next window name the new library and select the location you want it to be placed.
5 - Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments. However, books, calendars, cards and slideshows will be lost. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.

IPhone photo/video library glitch - wrong file extensions, name shift, lost files etc [LONG story - sorry]

I have a 5s running 7.0.4. and my computer is running Windows 8.1.
We had a baby and my phone filled up fast with pictures and videos, so I decided to offload them onto my PC. I connected my phone to the usb port, and directly copied from the DCIM folder to my hard drive.
Something happened during the first attempt, and the process was interrupted. So I went into each of the sub folders, and selected all files, and started the copy process again. I told the computer to skip any existing files.
So all the file counts matched in each folder, and I figured it was safe to start deleting from my iPhone.
On my hard drive, I separated all the MOV files into my Videos folder. But in Windows Explorer, the thumbnail view showed several MOV files with no thumbnail - just the generic icon.
As I sorted my photos into various folders, I also noticed a lot of generic icons instead of thumbnails for the JPGs. I started to feel concerned that my files had become corrupt during the transfer. But then I noticed a PNG file that was a few hundred megabytes. This was odd, so I added the MOV extension to it. Sure enough, it was a video with the wrong extension.
I renamed every PNG and JPG file that had no thumbnail to add the MOV extension. Every one was a video with the wrong file extension.
Then I went to the video folder, and all the MOV files that had the generic icon were actually JPG files.
Well I was just happy to see that the files were not corrupt.
One more time before I deleted things from my iPhone, I did a spot check to see that the largest videos were on my hard drive. I found a few videos that were not copied over, despite the file counts having been accurate. So I copied the videos again, and compared file sizes and date/times when there was an overwrite prompt. Most were matches, but several were the same file name with different sizes and dates.
I didn't know what was going on, but I just wanted to get the files on my computer. So I renamed my local copy where there was a name collision, and copied the videos. I deleted the videos from my phone as I went along.
I felt pretty confident that I had all the files copied now, so I began mass deleting my photos.
I went to the Photos app on the phone, and watched the thousands of pictures disappear, and the glorious free space grow on my phone.
But wait... there was still 1 video in the Photos app. I thought I had gotten all the MOV files off the phone...
I have a photo info app installed, so I was able to see the file name of the video. I searched for that file name in the DCIM subfolders, but the folder that had that series of files (the IMG_3000-3999 files) listed the files with that particular video skipped. It was clearly still on my phone, because I could play it.
Then I noticed it was a 45 minute long video of my baby. About 5 GB. So I figured it must be due to the file size that it wasn't visible from explorer. (Can't explain why that would be, but M$ keeps changing crap too. I never freaking know what to expect from them either.)
After having deleted all the jpg, png and mov files from the DCIM folder, there were still about 26 files in my camera roll on the iPhone. And I could still view the video.
I decided I wasn't concerned about the photos, I just wanted to figure out how to get the video onto my computer.
So I selected all the photos in the photo app (skipping the 1 remaining video) and tapped the trash can.
Poof! One item remained, and it was one of the garbage photos. My video is GONE! ^#@*&#($^@Q&%( And no, I didn't fat-finger it. I was very careful to select the correct thumbnails.
Looking back, I know that I should have just started the entire file copy process from scratch when funny stuff started happening like mismatched file names. But I am a sleep-deprived new mom and just wasn't thinking clearly. It would be nice if I could have used my file/directory compare program to check the iPhone against my laptop, but it is not compatible with devices, only removable drives.
And no, I don't use iTunes. I stopped using iTunes years ago when it would randomly decide to delete contacts from my phone just because they didn't exist on my computer or some sh-- like that. I have always just manually synced all my stuff and have never had an issue like this. To say I am sad to lose that video is an understatement.
I googled "iPhone undelete" and "iPhone data recovery" and downloaded a trial for one of the likely candidates. It turned up a bunch of garbage, but not my video.
Anyways... I am wondering if anyone else has experienced this type of scenario? Has anybody identified what could cause this to happen? I would like to avoid this in the future. (I will avoid this type of loss, because I know now what I could have done differently to be more careful. But it would be nice if I didn't have to get all neurotic about checking 60GB of photos/videos side by side each time I copy them to my computer...)
I have seen other threads on the forum here regarding corrupted libraries and such, but I am not sure this is the same thing.
One suspicion I have is that it might have to do with the iPhoto app being installed on the phone. I can't articulate why I think that is worth considering. But when I looked at my Video folder, I ended up with many duplicate videos, and all the duplicated videos' file names were 2 numbers apart. As if all the file names got shifted at some point. Very strange.
Thanks for listening to my rant. If anybody has an idea, I am interested. If anybody else has lost precious memories due to this, we should talk. If it is a widespread problem, maybe we can all get together and pound down Apple's door?
As an aside: Why am I unable to select Apple Support Community to post this question to?

In my case number of weird things happen whenever I try to copy pictures/videos from my iPhone from direct USB...
1. JPG files are wrongly named as MOV and vice versa.
2. I copy only folders but in addition files with no extension are copied in the main folder, very strange.
3. Whenever I open one of the folders, strange icons like this () start appearing which cannot be copied even.
Unfortunately I used to delete a lot of files with wrong extensions in the past because I never new they could be fixed.
Apple should answer this!
Note: I am using Windows 8.1 and use a direct USB cable without iTunes to copy the media files directly from My Computer.

I just purchased the new iPhone 4 but when I went to plug it in I found that I had lost all of my photos, videos and music. I thought I had backed up my old Iphone by plugging it into iTunes. Is there anyway to get my photos and such back?

I just purchased the new iPhone4 but when I went to plug it into Itunes for the first time I found that I had lost al of my photos, videos and music. I thought I had backed up my old Iphone by plugging it into Itunes before turning it in. Is there anyway to recover my photos and such?

Is this how you backed up your phone http://support.apple.com/kb/HT1766 if not then sorry all your contents are gone.

I accidently agreed to restored ipad but now I lost all the photos/videos, can I possible get it back?

When I updating my iTune today, I got few other pop up notes asking if I want to sync my iPad and other notes seems restoring... so.. now I lost all my photos/videos that I had with my last trip with my parents to Yellow Stone/Grand Teton.... I am very nervous sitting here asking your help. Please response if you know how. Thank you.

Hi there sorry to hear that, if you have previously backed up your iPad you can restore it to that backup, do you know if you have a previous backup? If you go to iTunes,edit then preferences then devices you will see you previous backups, your photos could be there if you backed up your photos previously though i hope this helps you.

HT201694 My dad & I both have iPhone 5s. He no longer uses his & my screen is cracked. If I switch our SIM cards, what data will be lost? It is important for me to save/transfer all photos, video, & *especially* text messages.

My dad & I both have iPhone 5s. He no longer uses his & my screen is cracked. If I switch our SIM cards, what data will be lost? It is important for me to save/transfer all photos, video, & *especially* all text messages. When the SIM cards are swapped between phones, will any of these things be lost/deleted?

helloitsm wrote:
Thank you! I would prefer not to wipe his phone. My cracked screen iPhone still works, so I would ideally like to put his SIM card in my phone for occasional use. As mentioned, he is not using his iPhone anymore for phone calls, but would like to maintain access to photos, video, and all texts. As I use an iPhone for calls, trading the cracked screen is ideal. If I am able to switch them without losing data, I will, but am afraid to do so if there is a chance that any data will be erased. (I'm not sure if the photos, video, and -namely- texts are saved to the actual SIM card. Can text messages be backed up?
iPhone do not store anything on the sim.
Photos should be saved on computer like any other digital camera.
You can restore the backup for your dad as well as for yourself while swapping phones.

HT4910 I have lost photos and videos recently added to I pad

Can I retrieve lost photos and videos from I pad

Welcome to the Apple Community.
You can always restore from your back up, assuming your back up was last taken before your video was deleted.

Lost phone and photos/videos

I lost my iphone 5c and with it photos/videos of my father and husband who passed away 3 months apart. I am not sure if I had the iCloud backup feature turned on. Is there a way to find these photos/videos?

You should be importing them to your computer regularly as you would with any digital camera. Did you fail to do this?
If so then you can check iCloud:
My Photo Stream FAQ - Apple Support
Apple - iCloud - Photos

Hello, how can i get my photos,videos,and contacts of my iphone transfer to my pc. As i have lost my iphone 4

Hello, how can i get my photos,videos,and contacts of my iphone transfer to my pc. As i have lost my iphone 4

If you don't have your iPhone anymore, you can't access the data on it remotely.
However, if you are syncing to iCloud, you can set up iCloud syncing on your computer and at least get your contact info.
iCloud: Set up iCloud on your devices
You might also think about putting your device in lost mode or erasing it:
What steps should I take if I misplace my device?
If you ever misplace your device—whether it’s just lost or you think it may have been stolen—you should put it into Lost Mode immediately using Find My iPhone.
Lost Mode locks your screen with a four-digit passcode and lets you display a custom message with your phone number to help you get it back. You can also remotely erase your device if needed, and your custom message will continue to display even after the device is erased.
While Activation Lock works in the background to make it more difficult for someone to use or sell your missing device, Lost Mode clearly indicates to anyone who finds your device that it still belongs to you and can’t be reactivated without your password.
To put a device into Lost Mode, sign in to icloud.com/find from a Mac or PC or use the Find My iPhone iOS app.
For more information, read what to do if your device is lost or stolen.
copied from Find My iPhone Activation Lock

Lost photos/videos

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