Lost power mid update, now I get the plug into iTunes logo
I was doing my update for the Apple TV and my friend tripped on the power cable. After that it only displays the connect to itunes logo but I don't know how to connect it to itunes. Any ideas?
it77 wrote:
Just plug the Apple TV into your PC / Mac using a Micro USB cable. The micro usb port on the Apple TV is below the HDMI port (just unplug your HDMI cable and power cable and have just the micro USB cable plugged into your PC / Mac)
Yes that is needed. Use the microUSB cable alone, no power lead etc.
http://support.apple.com/kb/HT4367
Similar Messages
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This is ridiculous!!!!! Apple Corporation needs to fix what ever went wrong with IOS 6.1 update and they better do it soon or theyre going to have a mob on their hands!! i have been continuosly restoring and updating my iPad 2 and it always says corrupt file then restarts the whole process! im going out of my mind and im about to say to **** with it and call apple themselves and make so many complaints that theyll fix it within the hour or i will go to new york city at the head of the corporation and make the most skeptical and most embarrissing seen that they will end up ashamed to even be working for a company with the supposedly "SMARTEST AND BRIGHTEST TECHNOLOGICAL PEOPLE IN THE U.S." who cant even get a software update correct so that it doesnt make some of our lives harder then they need to be! and if its already known to be corrupt then should take it off the whatever update liost and fix it before anyone else has to go what ive gone through, cause its pure torcher!! i paid good money for a product for easy use whenever and thats not what im getting when they cant even make a simple update thats supposed to help but only makes my product worse and make me wanna never buy from them again!
Hello aZaa4401,
Thank you for using Apple Support Communities.
You can use the following article to resolve your issue:
If you can't update or restore your iPhone, iPad, or iPod touch
Regards,
Jeff D. -
I was upgrading my IPad2 with the 2nd IOS 7, when I looked at the screen it has a picture of the cable and a blue round itunes icon. I cannot do anything to the screen, I have tried to turn it off, but the same screen comes back. Please help!
You are in Recovery Mode.
You have to follow the instructions below to recover your iPad.
http://support.apple.com/kb/ht4097 -
Tried updating my software. Now the screen is stuck on plug into iTunes icon. I don't have a computer I can use. Is there anyway to get around this and fix phone?
No chance.
If the "plug into iTunes"-Logo appears, you have to do so.
Sorry. -
My ios update keeps getting stuck on the Restoring iPhone software stage. I uninstalled iTunes and reinstalled it again, but still nothing. Now I can't even use my phone as it shows the plug into iTunes screen. Please help!!!! Thanks,
A Restore first downloads a new copy of iOS to your computer. On a slow Internet connection this can take a long time. How fast is your connection? How long would you expect it to take to download 900 MB?
That's assuming nothing is interfering with the download. Some firewalls and antivirus programs will block the download or slow it down. So you should temporarily disable your security software. Security software can also block the update after the iOS download is complete. -
I updated my iphone but it is requiring me to plug in to itunes, I can not get in to it bc my laptop is broken, is there anyway around it? Can I get out of the update? It is stuck on the "Plug into iTunes screen"
If you are in a screen to plug into iTunes, then the device is in recovery mode. Your only option is to connect to the computer to restore the device. http://support.apple.com/kb/HT1808
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Tried restoring my iPhone 4s iTunes said it couldn't restore it and now iTunes won't recognize it and the screen is frozen on the plug into iTunes message
iOS: Unable to update or restore
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If I buy music from my iPOD touch, how do I get the music into iTunes also for backup on CD?
If I buy music from iTunes using my ipod touch instead of the computer, how do I get the music into iTunes also so that I can back it up on CD?
File>Transfer Purchases
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how can i get my ph usage back? Its locked up in the "plug into itunes" screen & wont let me get out. telling me on itunes that its going to restore to factory setting. I dont want to lose my new pics etc... so how do i back out of this so i can double chk my icoud back up?
If you are trying to say that when you connect to iTunes on your computer your Device is not appearing.... Then...
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
After the successful Recovery...
Restore from Backup
http://support.apple.com/kb/ht1766 -
please help!! my iphone 4 battery died then when i tried to charge it the plug into itunes came up as my phone has gone into recovery mode for some stupid reason! i have tried tinyumbrella as itunes is giving me no other option but to restore, i dont want to restore as i have very important photos of my babies that i havnt backed up yet and CANT loose!! iv tried holding the 2 buttons intogether but that doesnt work either ! there is bound to be a way around this without loosing my photos. im tamping with apple, this shouldnt happen ! aswell as worring bout loosing all my photos and now i have no phone so am paying for a contract that doesnt even work . please please please helppppppp ! x
If your phone is in recovery mode, all the data on it, including those photos, is already lost. Leaving important photos on a phone for any length of time, such as baby pictures, as you've found out is a terrible idea.
You've no option but to restore your phone. -
My ipad 3 is frozen on the plug into itunes page - it won't turn off or on - just stuck. I have tried to follow advice I have found on these pages but I don't know how to connect the ipad to my mac (the advice is to connect ipad to mac and there is no usb port on an ipad). If anyone could help it would be appreciated. Going nuts.
I think you should probably also read the iPad User Guide. You didn't say what version of iOS your iPad is running, so here's the links to both the iOS 6 and iOS 7 (PDF) versions:
iPad User Guide for iOS 6
iPad User Guide for iOS 7 -
after loading in the new 6.1 software on my iphone4 is locked on the plug into Itunes pic.then "iphone could not be restored. The device isn't eligible for the requested build
Any Error messages or Alerts...?
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I recently upgraded to the 5s, so I delegated my old iPhone 4 to a music player/daughter checking instagram and email. Three days ago I plugged the iPhone 4 into iTunes to update it, the OS began updating. During the update my computer went into sleep mode, interrupting the OS update. Now the phone will not do anything but show the screen with the graphic indicating to plug the phone into iTunes. I've tried a hard reset (holding down power button/home button), plugging the phone into iTunes before/during holding down the home button, holding down the buttons for various lengths of time in various permutations according to info I've found online, etc, and nothing happens beyond a brief showing of the Apple logo and then back to the same screen. iTunes will make a connection noise when the phone is plugged in but otherwise makes no indication that a device is plugged in (no iPhone button in the tool bar, etc.). Any ideas or do I need to take it to an actual Apple store and hope they don't tell me it is completely bricked?
Yep, done all that. Repeatly. Don't get any sort of recovery mode message or the phone showing up on iTunes at all. iTunes is most current version, all diagnostics show everything fine, and it works fine with my current phone. Just....nothing.
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Hi. Today I was reinstalling the facebook app. While the app was loading I went on the AIM app. My Ipod, once on the AIM app, froze. I held the sleep/wake button for several seconds and it still did not lock or turn off. I then held the home button and the sleep/wake button at the same time for several seconds, and it finally did turn off. I waited about a minute and when I held in the power button for several seconds and all I got was the apple screen and then it had the picture that said plug into itunes. I plugged it in my computer and itunes opened. My Ipod still had the picture that said plug into itunes. Im very upset about this. I have an 8gb, 4g, 9 month old Ipod touch. No problems with it until now. My warranty expires in February of 2011. Is there anything I can do at home to fix this? I did go on the common problems page and tried it and my Ipod still did not work. I have an apple store about an hour away from me. Is it nessasary to go to the store? Anything I can do at home? I appreciate your time and answers.
Thank you,
MirandaThat happened to my brother earlier. He went into Facebooand then into another app and the same thing happened. he ended up having to restore it. Mine stayed with the Apple logo for a bit but its back to normal after pressing the buttons a million times. I hope you get your problem sorted. Goodluck!
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My IPhone doesn't turn on and keeps in the "plug-into-Tunes-screen" after update to new IOs 5.0 yesterday. I also tried to restore it, but it still keeps in the plugin mode. In ITunes the IPhone doesn't show up as a device anymore, but Windows 7 detects it as a camera. I started the problem diagnose via ITunes and it says "iPhone can't be found".I'm using the new version of iTunes.
Can anyone help me?I have the exact same problem and have just logged on here to see if anyone can help also? My iphone is up and working but itunes won't recognise it as a device... just updated itunes aswell.
Any help would be hugely appreciated!!
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