Lost preview in Finder - cannot see photos

I saw another previous, archived post on this same topic. The answer did not work for the person who posted the issue, and it does not work for me.
The issue: Finder, in column view, should display a preview of the photo thumbnail icon when the file is highlighted. That function is not working. And I did <apple-J> and ensured that display icon was checked.
I reported this to Apple Care and their answer was Archive & Install, which I find to be a crude and unacceptable fix. There has got to be a more reasonable way to repair this - please help!!!

I hope this doesn't seem too obvious, but checking the "Show Preview Column" in View->Show View Options will add the preview column, but it will not make the icons in Column View show up as thumbnails.
With the option enabled, you will have a final column that will display a thumbnail of the selected picture. You may have to click on the little triangle next to the the word "Preview" in the Preview Column for the thumbnail to show itself the first time.
If you still don't see the thumbnail, it's possible thumbnails have not been created for your photo files. This often happens if the photos were transfered from another computer or if the camera does not automatically create thumbnails.
You can remedy this problem using this free software:
http://www.versiontracker.com/dyn/moreinfo/macosx/19673
Just launch the program, make the sure the parameters are set to create a thumbnail and drag your photos onto the Thumbs-Up dock icon. After that, your preview function should work fine.
Power Mac G4 (AGP) 500MHz Mac OS X (10.4.5)
Power Mac G4 (AGP) 500MHz Mac OS X (10.4.5)

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Message was edited by: Kirby Krieger

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Lost preview in Finder - cannot see photos

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