Lost purchased items when adding another apple tv to our network

We have had an apple tv working perfectly in a downstairs bedroom for about a year. I just bought another apple tv for our upstairs living room for xmas, and was told at the apple store that all i had to do to have them view videos from each other was to add them to our home network and sync it to our itunes on our home computer. i added the upstairs ATV to our network, and synced them both to my laptop, which i had never done for the downstairs ATV. now my downstairs ATV is completely empty, except for a couple of videos i had on our laptop. I can see all of our content that we had purchased for our downstairs ATV, over 100GB worth, on our iTunes but they're showing up in grey. i don't think they are sitting on our laptop or on the downstairs ATV. how do i recover those programs? they don't see to be available for re-downloading on iTunes. i'm bummed because we had a ton of programs on there. help!

Welcome to the  Discussion Forums.
There wasn't really anything wrong with the advice you were given from the store, unfortunately you chose to replace your primary library with the library on your laptop, whereas what you should have done is add it as a secondary library.
(Please excuse my unsupported nomenclature)
I suspect if you remove the laptop library as a primary library and re-link your original library as a primary and then add the laptop as a secondary library, you will once again have access to your purchased content.
See This
Additionally, may I suggest doing something about only having your purchased content on the tv, it's not a good idea and can easily be lost, you may want to let it transfer to your primary library.

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Lost purchased items when adding another apple tv to our network

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