Lost Purchased Music, how do I 'ReGrant '?

My kids updated my Iphone and wiped out everything before it was downloaded to itunes.. I lost paid for music...all of it. I was told I could get a 1 x regrant but can't find a way to do it. Can anyone help? I need an A-Z answer. Thanks!

You only get one download.
You can try contacting itunes support and asking for an exception, but they are under no obligation to allow this.
http://www.apple.com/support/itunes
good luck. I hope it works out.

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    itunes;
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