Lost purchased music .

My wee mac mini had the so called 'spinning ball of death' and I lost a whole lot of my purchased music . I have since bought a new imac (the White one)and I was in the Apple store today asking how I could get my music back and onto my new mac . The store assistant said I just do it using the deauthorise computer from the drop down menu at the top of the computer but it wants me to click on the song / album and do it that way - but the songs are not on the computer . Does anyone know how I can get my lost music ? Thanks in advance .

If you didn't make a back-up of your purchases to restore from then I'm sorry to say that the policy on lost purchases is that you have to pay to download them again:
"Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage." iTunes Store: Purchased content can be downloaded only once
You could try contacting the iTunes Music Store Customer Service and you might be able to persuade them to sanction a second free download. There have been occasional reports in the iTunes forum of this happening, however just be aware that they are not under any obligation to do so. If you click on any of the links on this page you'll find a space at the bottom to email your query: iTMS Customer Service
If you have an iPod that has the songs on it, the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article: Copying iTunes Store purchases from your iPod or iPhone to a computer
You might also want to check out this page for future reference: How to back up your media in iTunes

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Upgrade to 7.4.3.1 - Lost Purchased Music, Playlists and Library

I upgraded to 7.4.3.1 last weekend. This weekend I start iTunes and none of my 100+ songs are listed in my library, all of my playlists are gone (replaced with the generic 90's Music, Music Videos, My Top Rated, Recently Added, Recently Played, Top 25 Most Played) playlists - all of which are empty. Also under the "Store" heading...my Purchased folder is gone. I must have had 30+ purchased songs in there.
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Hi, I had the EXACT same thing happen to me.
Upgrade to 7.4.3.1 - Lost Purchased Music, Playlists and Library.
I let iTunes update last Sunday 10/14/07 and today I opened it up and Vista started rebuilding the library, then crashed and said it did not have a solution to this problem and shut iTunes down.
It created a, iTunes Library (Damaged).itl file.
I tried the help file that said to drag the C:\Users\ME\Music\iTunes Music folder onto my Library folder but it crashed after transferring 20 songs or so.
All of my music is in this iTunes Music folder so it is just a matter of trying to get iTunes and Vista to rebuild my Library so I can recreate my Playlist.
So I will keep looking for a solution, but this is getting silly !

HT203167 I lost purchased music on my computer that was purchased in the last 4 to 5 months because of virus. I did not back up the few songs I purchased on cd. I also lost all data on my Ipod nano and had to restore it. How do I download these purchases

I lost purchased music on my computer that was purchased in the last 4 to 5 months because of virus. I did not back up the few songs I purchased on cd. I also lost all data on my Ipod nano and had to restore it. How do I download these purchases I lost?

Go to the iTunes Store, log into your account, and click the Purchases link under the Quick Links. From there you should be able to re-download some or all of your purchased content. Note that not all content has been licensed for re-downloading in all countries at this time; you can see what content you can download here:
http://support.apple.com/kb/HT5085
You can also re-download content using an iOS device.
For more information, see:
http://support.apple.com/kb/ht2519
This if course will not apply to songs you did not buy through the iTunes Store.
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

Why have i lost purchased music from my itunes library

itunes;
why have i lost purchased music from my itunes library (files not found) and how do I get it back??

Hello ullu,
iTunes Store purchases can usually be re-downloaded from the iTunes Store.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
Cheers,
Allen

Lost purchased music after restore

I had to do a restore. iTunes said it was backing up my iPhone and then I did the restore based on the backup, but neither my apps or purchased music had been restored. I had a load of music,that I paid for. Is there some where I can go to download all my lost music with out re-paying?

Why is it not in your itunes library? If you purchase any content on your phone, you MUST File>Transfer purchases to get the content into your itunes library. The itunes content sync is ONE WAY: computer to phone. You can re-download purchased apps for free. For the rest of your purchased content, contact itunes support, plead your case, beg...they "may" let you re-download it, but the decision is theirs:
http://www.apple.com/support/itunes/
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HT204406 Lost purchased music after update

Hi,
I updated my iphone just last week after 11 months of not updating. I have just noticed that since the update I have lost music that I have purchased from itunes. I don't know how much music is missing, however it seems to be quite a bit of recently purchased music. How can I retrieve this music? When I go onto iTunes and look at songs I know I have purchased it says "buy now" not "install" or "download" so it looks like it will charge me again of I try. I won't be impressed at all if I have to purchase all the music I'm missing again. Not only that, I don't know how much music is missing.
Please tell me there is a way to get it all back!

Why is it not in your itunes library? If you purchase any content on your phone, you MUST File>Transfer purchases to get the content into your itunes library. The itunes content sync is ONE WAY: computer to phone. You can re-download purchased apps for free. For the rest of your purchased content, contact itunes support, plead your case, beg...they "may" let you re-download it, but the decision is theirs:
http://www.apple.com/support/itunes/
For future reference: the iphone should NOT be used as a storage device, things can & will happen. If you purchase content on your phone, ALWAYS File>Transfer Purchases as soon as possible. Likewise, your itunes library should be regularly backed up.

HT203167 How to retrieve lost purchase music?

Hello, I have lost all my purchase music from Itunes? My computer crashed and I didn't back anything up? Any info would be so helpful. Thx.

Go to the iTunes Store and select "Purchased" from the Quick Links side bar on the right. Go through all the tabs to download again for free

Recently lost lots of data and purchases due to Iphone crashing and I had not backed up since Oct. Surely there is a way to recover "lost" PURCHASED music, apps, audiobooks from ITunes, afterall I did pay for these items! Appreciate any suggestions!

I've recently lost lots of data and purchases due to Iphone 4 crashing... Surely there is a way to recover "lost" music, apps, and audiobooks which I PURCHASED from ITunes in the last 1.5 months...? Greatly appreciate any suggestions or direction in this matter!

Note: Previously purchased music is only available through iTunes in the Cloud in Australia, Canada, Cypress, France, Ireland, Luxembourg, Malta, Mexico, New Zealand, Spain, the United Kingdom, and the United States."
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I've used your technique to create an MP3 playlist.
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Although my music appears somewhat OK on my IPOD, when I try to listen via my computer(windows vista)when I click on the song, it says it cant find the original music. When I go to the music folders, some music appears and some does not. Also, some of my purchased music is missing and when I sync up, all of it does not get back to my iphone and library appears to be worthless on my computer...HELP Please

this link is kind of what Im talking about. Well, its the closest. but if this link doesnt help, dont worry, Im trying to find a visual of what im trying to say.im not the best person to explain steps while typing. Sorry
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I have lost purchased music from itunes when I reset my ipod

I recently reset my ipod due to a software issue. As my laptop with all my songs which I had purchased from itunes is no longer with me, i can not reload those songs.
Will iTunes be able to resend those songs to me that I had bought from iTunes or atleast give me the same credit so that I can go back to the store and buy them again?

The policy on lost songs is that you have to pay to download them again:
"Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage."
You could try contacting the iTunes Music Store Customer Service and you might be able to persuade them to sanction a second free download however they are not under any obligation to do so. If you click on any of the links on this page you'll find a space at the bottom to email your query: iTMS Customer Service

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My itunes library was corrupted and lost. All my cd's I was able to import again by the music I bought from itunes i don't have. It is all in my purchase history, but I was wondering if there is any way of retreiving it??

As noted you get one d/l.
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Are the lost tracks still listed, but with a question mark? If so, you could try a script like iTunes Track CPR v1.3 to have iTunes see them again.
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Lost purchased music .

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