"Lost" purchased ringtone on iPhone 5

I have two purchased ringtones on the iphone in iTunes and created several via garage band on my mac. The two purchased ringtones initially bhaved and were available as one would expect. They are now "missing" on the iphone. They do not show up in the tones list.
In iTunes on my mac under the iphone device, they show up in Tones, checked, with an exclamation point on the left of the check mark. They will not play. They will not delete.
In iTunes on my mac they show up under purchased and under Tones and play fine.
The two ringtones do not show up as purchased on the iphone in the iTunes app.
Note: For a couple days the purchased ringtones were available and played fine. The tones originating from Garage Band continue to be fine. I did set up backing up my iphone to my mac in the interim. The iphone is sync'd with iTunes.
What does the exclamation point mean?
Any thoughts on how to make these 2 tones available on the phone?
Thank You!

Kudos to 123Rugbyman.... In a separate thread he proposed:
Hi,
I had the same problem but what I did was go into the tones section of itunes, select one of my purchased tones and got info, then deleted all of the info apart from the track name, synced all tones with my iphone 4s and they are now on there.
Hope this helps
Well,this solved it. Apparently changing the info, changed the file, and enabled the corrupted files on the iphone to be overwritten. Clever - thank you. A more "above board" approach would be preferred. But hey, clever, thanks.

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Hope you can help.
I purchased a ringtone in iTunes on my iPhone which immediately showed up under ringtones in the settings menu. However, when I sync'd with iTunes on my Mac the ringtone has disappeared from the list of selectable ringtones on the iPhone. The ringtone is showing in iTunes under the Ringtones tab in Devices > iPhone and it shows that it will "sync all ringtones" but for some reason is not showing up on my iPhone as a selectable ringtone to use after sync.
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Hey everyone,
I have a ringtone that I downloaded (not purchased) that wasn't showing up on my phone, but was showing up in iTunes. I tried the uncheck/sync/check/sync routine, but that didn't work.
So here's an alternative that worked for me, and I hope works for anyone else with a similar problem.
1) Delete the ringtone from the phone.
2) Delete the ringtone from the appropriate folder in iTunes (iTunes Music > Ringtones).
3) Add the ringtone file back to the Ringtones folder in iTunes.
4) Drag the ringtone to the iPhone icon in the iTunes sidebar.
5) Sync your phone.
6) Check your ringtone list in your phone's Ringtones window from Settings. It SHOULD be there now.
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Kudos to 123Rugbyman.... In a separate thread he proposed:
Hi,
I had the same problem but what I did was go into the tones section of itunes, select one of my purchased tones and got info, then deleted all of the info apart from the track name, synced all tones with my iphone 4s and they are now on there.
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Well,this solved it. Apparently changing the info, changed the file, and enabled the corrupted files on the iphone to be overwritten. Clever - thank you. A more "above board" approach would be preferred. But hey, clever, thanks.

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while I was playing around last night in between your answers to my questions I hit 'Consolidate Files' on the right click for the ringtone and didn't restart iTunes, didn't think about it last night but if the files were moved maybe iTunes needed to be restarted. I do not know this software but I'm guessing that is the cuase of my problems.
However I did hit Revert and Apply so I don't know.
On iTunes when you click menu File > Library > Organize Library... > Consolidate Files, you are letting iTunes manage your content, it will make a copy of your content to the path where iTunes keeps indices, media structures, etc.
It is a good idea to do that since it will update the database as well.
I am wondering if I should delete the back-ups for both phones and start over following your procedures again, I'm just a bit leary to do that. If I go that route, would I need to deregister and re-register phones too?
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Well Defcom, your last response didn't fix it, however, it helped!
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Kudos to 123Rugbyman.... In a separate thread he proposed:
Hi,
I had the same problem but what I did was go into the tones section of itunes, select one of my purchased tones and got info, then deleted all of the info apart from the track name, synced all tones with my iphone 4s and they are now on there.
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Well,this solved it. Apparently changing the info, changed the file, and enabled the corrupted files on the iphone to be overwritten. Clever - thank you. A more "above board" approach would be preferred. But hey, clever, thanks.

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Should solve your problem :~)

"Lost" purchased ringtone on iPhone 5

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