Lost purchased ringtone

I just connected my iphone to itunes and itunes erased my iphone playlist( i can make a new one) but also my purchased ringtone. Anyone else experience this? How to get it back?

Kudos to 123Rugbyman.... In a separate thread he proposed:
Hi,
I had the same problem but what I did was go into the tones section of itunes, select one of my purchased tones and got info, then deleted all of the info apart from the track name, synced all tones with my iphone 4s and they are now on there.
Hope this helps
Well,this solved it. Apparently changing the info, changed the file, and enabled the corrupted files on the iphone to be overwritten. Clever - thank you. A more "above board" approach would be preferred. But hey, clever, thanks.

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I updated my iphone4 and lost my purchased ringtones. How do I get them back?

Did you fail to transfer them to your computer before updating?

Lost Purchased Ringtones with iOS 5

Iknow there have been a lot of issues coming up today with iOS 5 but I have a new one here and I am looking for some help. I went to set my ringtone and realized none of my purchased ringtones are listed. I tried going through iTunes on the phone to get them back, but they aren't listed in the purchased area and if I look them up in the iTunes store it doesn't show them like I purchased them. Please help. Thanks in advance

Hey everyone,
I have a ringtone that I downloaded (not purchased) that wasn't showing up on my phone, but was showing up in iTunes. I tried the uncheck/sync/check/sync routine, but that didn't work.
So here's an alternative that worked for me, and I hope works for anyone else with a similar problem.
1) Delete the ringtone from the phone.
2) Delete the ringtone from the appropriate folder in iTunes (iTunes Music > Ringtones).
3) Add the ringtone file back to the Ringtones folder in iTunes.
4) Drag the ringtone to the iPhone icon in the iTunes sidebar.
5) Sync your phone.
6) Check your ringtone list in your phone's Ringtones window from Settings. It SHOULD be there now.
Please note this applies to downloaded or self-made ringtones. I've never purchased ringtones from iTunes, so I don't know if those are handled differently. Still, I hope this helps if the re-syncing option doesn't pan out!

"Lost" purchased ringtone on iPhone 5

I have two purchased ringtones on the iphone in iTunes and created several via garage band on my mac. The two purchased ringtones initially bhaved and were available as one would expect. They are now "missing" on the iphone. They do not show up in the tones list.
In iTunes on my mac under the iphone device, they show up in Tones, checked, with an exclamation point on the left of the check mark. They will not play. They will not delete.
In iTunes on my mac they show up under purchased and under Tones and play fine.
The two ringtones do not show up as purchased on the iphone in the iTunes app.
Note: For a couple days the purchased ringtones were available and played fine. The tones originating from Garage Band continue to be fine. I did set up backing up my iphone to my mac in the interim. The iphone is sync'd with iTunes.
What does the exclamation point mean?
Any thoughts on how to make these 2 tones available on the phone?
Thank You!

Kudos to 123Rugbyman.... In a separate thread he proposed:
Hi,
I had the same problem but what I did was go into the tones section of itunes, select one of my purchased tones and got info, then deleted all of the info apart from the track name, synced all tones with my iphone 4s and they are now on there.
Hope this helps
Well,this solved it. Apparently changing the info, changed the file, and enabled the corrupted files on the iphone to be overwritten. Clever - thank you. A more "above board" approach would be preferred. But hey, clever, thanks.

Lost Purchased Ringtones

I need some help. I went to hook my phone up to my computer to add some songs. When I did I backed my phone up. After backing it up I went to add my songs. When I got done my contacts were gone. And so were all the ringtones I purchased. How do I get them back?

Do you have copies of them in the Tones part of your computer's iTunes library or on your backup of your library ? If not, and if they are still in your country's store, then you can try contacting iTunes Support and see if they will grant you a redownload : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

OS Update lost purchased ringtone

IPhone 3gs, just updated the phone to OS 5 and iTunes to 10.5.0.142 and my purchased custom ringtone does not appear on the phone. The tone shows up on ITunes Library under ringtones, and I do have Tones selected to sync. HELP??

Kudos to 123Rugbyman.... In a separate thread he proposed:
Hi,
I had the same problem but what I did was go into the tones section of itunes, select one of my purchased tones and got info, then deleted all of the info apart from the track name, synced all tones with my iphone 4s and they are now on there.
Hope this helps
Well,this solved it. Apparently changing the info, changed the file, and enabled the corrupted files on the iphone to be overwritten. Clever - thank you. A more "above board" approach would be preferred. But hey, clever, thanks.

Ios 8.2 and lost purchased ringtones

I Have updated to iOS 8.2 and have noticed my purchased ring tones have gone missing.
Can anyone assist in getting these restored please or do we have to wait for Apple to realise they have cocked up again ??

The ring tone is on my commuter and I have made a sync the phone still does not have the ring tone on it.

I purchased ringtones from i tunes and sync with my computer at home i lost my ring tones i paid for, how do i get them back on my phone

I purchased ringtones from i tunes on my i phone 5, and when i hooked it up to my laptop at home i lost my ringtones. i can go to i tunes and see them but i cant figure out how to get them to my phone. any ideas?

You can re-download the ringtone but it will not be free like apps.

I synced my iphone before downloading newest update and now I've lost my purchased ringtones. How do I retrive them?

I synced my Iphone before downloading the newest update and lost all my purchased ringtones. How do I get them back and what do I do differently next time so it doesn't happen again?

I'm having the same problem. Mine do not show up in the purchased apps. It seems like I had this problem before with a different upgrade & was able to resolve it by emailing the question to Apple directly. Now I can't seem to find how to do that on their website or if it's even an option. I guess we're just supposed to solve these problems ourselves.

I lost my purchased ringtones after the latest update.

I lost my purchased ringtones after the latest update. Not super happy!!! How do I get them back without buying them AGAIN?

Hello dorothea31,
Not sure what happened to your purchased ringtones, but you can download them again.
See this for details. It says iOS 8.1.1 but the download section still applies.
Restore missing tones on your iPhone, iPad, or iPod touch running iOS 8.1.1 - Apple Support
Best regards,
Nubz

Has anyone ever lost a ringtone that they purchased and downloaded? I have; completely gone. And when I searched and attempted to download it again I got the message "you've already purchased this; do you want to purchase it again?"

Has anyone ever lost a ringtone that they purchased and downloaded a ringtone and then it just completely disappeared? When I tried to download it again I got the message "You've already purchased this item; are you sure you want to buy it again?"

You are aware that there the app may have downloaded and been placed on the second screen. Not the main one. Can you swipe to the right to see if it is there?

I purchased ringtones it shows up in my history purchases but it was lost in backup

i purchased ringtones it shows up in my history purchases but it was lost in backup

They will only be where your put them.
You should have transferreed them to your comptuer and included them in your regular backup of your computer.

Purchased ringtones lost from phone and iTunes

Apple Chat Support had me uninstall and reinstall iTunes last night in a futile attempt to fix the 5000+ deleted emails that suddenly appeared in my mailbox last night and now my two purchased ringtones are gone from both my iPhone and from my iTunes account. I would love to get them back without repurchasing. And I would love to get some help on my email issue too. Apple Support now wants me to check with my email provider, which I will do, but for now is there any way to delete these 5000+ old emails besides marking each one individually? Thanks!

So I discovered the source of the email issue...my Road Runner email server messed up. They are still working on the problem but gave me a workaround that prevented further deleted emails from downloading into my email account. Of course deleting those 5000+ emails individually off my iPhone scared me half to death so I deleted my email account off the phone and then re-added it. That dumped all the emails, I am happy to report, including several I wanted to save but I just rescued them from RR webmail
Anxious to hear from someone with advice on finding my lost ringtones.

I plugged my iphone 4 to itunes and lost my ringtones.... it's not even in my purchased. please help!!!!

i plugged my iphone 4 to itunes and lost my ringtones.... it's not even in my purchased. please help!!!!

it said this after i did that..

I updated my iphone with software ios5.0.1 and i have lost my purchased ringtones and imported music...........please help i had 25G of music on it

Hi everyone
i have recently updated my iphone 3Gs with iOS 5.0.1 and i have lost my purchased ringtones and music uploaded from cd's on both my phone and computer....please help

You have two choices, however, choice one will only work for your 3GS: Download & Install this:
http://support.apple.com/kb/DL1575
If you get an iPhone 5, you will need to purchase 10.6.8 & then update to iTunes 11:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard

Lost purchased ringtone

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