Lost saved email & folders

Fro some reason I have recently lost a number of saved email folders containing many client emails containg text, jpeg and other data. Can I retrieve this data from the Comcast server? Or is there another way to retrieve this lost data? Any help would be greatly appreciated. I use the xfinity mail (not Outlokk or other email program). Thank you.

It was a joke speaking with Security today. Some gentlemen from overseas answered who I could barely understand, and was frustrated with me because I was going out of the boundries of what appeared to be his scripted answers. He suggested that I check my email preferrences to make sure my delete schedule was set to never, than proceeded to tell me that he would have to open a case to try and find my folders that are disappearing at a rate of 2 a day. I went to the trash folder and right clicked to find the recover tab, and there were no folders. Everything the rep replied was everything I already told him, INTIENDEN,CAPICHE,...WOW! My suggestion is to search and recover what you can and save to an external drive, Comcast has gotten to big and shows little quality in their service of late, along with lousy phone service with dropped calls regularly. I don't understand why we are putting up with this Monopoly, maybe we should all switch service.

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What directory would '''what''' be in?

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Jane, hello.
I think you can simply drag and drop them out to a folder you have made (or allocated) on your desktop.
ie. In Outlook Express, select one email (it can be any email) as it is listed in your Inbox, then go to the menu bar and choose Edit > Select All (command key + A) ... the files will become highlighted (blue on mine) ... then drag the files out to the empty folder you made on your desktop. The folder will highlight (darken) when it is ready to accept the files. Of course, the same process will work for your Outbox, or Drafts etc.
This website seems to focus on the functionality of Outlook Express, maybe there is some useful advice here:
http://www.macoptions.com/oe/newuser2.htm
You can compact the database and what not, but I would do all that when you have saved your files to your desktop.
Hey, I am not as computer savvy as some of the other members –maybe someone will have a better idea– but what I outlined is what works for me.

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What directory would '''what''' be in?

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Yes, I meant subfolders.
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Lost saved email & folders

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