Lost scanning functionality on HP Color LaserJet CM1312nfi MFP

I am running OSX 10.9.2 on my late 2009 iMac and all of a sudden my printer software does not work and the Apple software does not provide scanning support for my printer. Is this going to be fixed any time soon???

Try using Image Capture, it is in your Application Folder.
Also see > Problems scanning with HP printer and Mavericks and "More Like This" just to your right.

Similar Messages

Scanning Software for HP Color LaserJet CM1312nfi MFP

Has anybody noticed the difference between download drivers with scanning software and the orginal CD PC Setup scanning software. It seems to me that the downloads of drivers and softwares are only the light version of scanning software whereas; 1. there is no toolbar wh about help to see which version of scanning software is installed. 2. The orginal setup has a full version of scanning software.My xp box died xmas and since 2010 I setup the prnt drvs/scan software and I never though this would be a problem if I had to setup again using the downloads from HP. Thank you in advance!

Hi,
The original CD is not intended for Windows 7, however you may download the software for Windows 7 below:
http://h20566.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=3562007&swItemId=tw_77243_2&swEnvOid=4063
Be sure to unplug the USB if it is directly connected and uninstall any installed HP Software of the printer from Programs and Features prior installing the software above.
Hope that helps.
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

HP Color Laserjet CM1312nfi MFP cannot scan

Dear HP support,
I use a MacBook and my printer is an HP Color Laserjet CM1312nfi MFP. When doing the HP setup assitant I connect the printer to the MacBook with a USB cable but the assistant does not recognize the printer and I cannot carry on with the setup process. What do I need to do? My OSX version is 10.10.2
kind regards.

Hi,
Scanning is no longer supported on Yosemite, only printing and faxing are available for the operating system as you may find listed by this chart for the HP Color LaserJet CM1312 MFP Series:
http://support.apple.com/en-us/HT201465#HP
The HP setup assitant is not a part of the software provided for 10.10, it is intended for older verisons of the OS and therefore it does not work
You may try the 3rd party Vuescan scanning software which seems to support your scanner with no need for any other driver:
http://www.hamrick.com/vuescan/hp_laserjet_cm1312.html
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Can't install HP Color LaserJet CM1312nfi MFP at notebook HP Pavilion

I bought new notebook HP Pavilion 13-a051sr with Windows 8.1 (x64) onboard.
I'm trying to install HP Scan.
While installing all-in-one HP Color LaserJet CM1312nfi MFP using "CM1312series-win7-full-solution-AM-EMEA1-v5.1.exe" can not get after the dialog window "Locating the printer". Printer could not be found even if I write down printer' IP-address. The latest printer firmware is already installed. Firewall is disabled, antivirus is closed.
I installed printer without any problems using it IP-address. What can I do in order to install scanner module?

HP Print Drivers

Software for HP Color LaserJet CM1312nfi MFP is not currently available from the Software Update server.

I recently upgraded to Mountain Lion, and found that I could no longer print to my HP CM1312nfi.
This is usually a problem with HP at every upgrade, but this time, they appear to have offloaded the driver download process to Apple.
My printer is connected wirelessly through a time capsule by IP address—the physical, not the virtual, e.g: 169.254.xx.xx instead of 10.0.1.x.
When I try to download the driver by bonjour or IP, I get the following error message:
Can't install the software for the Hewlett-Packard HP Color LaserJet CM1312nfi MFP because it is not currently available from the Software Update server.
Is this truly a Software Update server error, and if so, any clue when it will be resolved?
I am able to print with the generic driver as of now, but fax and scan capabilites are gone. The add fax dialog lists no devices.
Scanning is not supported on my printer model with the Hewlett Packard Print 2.12 driver. Will support be forthcoming, or did Mountain Lion brick my scanner?
Thanks for your time and attention.

Of course, once I posted this, I tried again and downloaded the driver without issue.
My second question still stands, however:
Scanning is not supported on my printer model with the Hewlett Packard Print 2.12 driver. Will support be forthcoming, or did Mountain Lion brick my scanner?

HP Color Laserjet CM1312nfi MFP and OSX Yosemite

Hello all. I have a HP Color Laserjet CM1312nfi MFP, and i can't install it on OSX 10.10 Yosemite. When i plug in the USB cable, nothing happens. My Mac does not find the printer, and i can't install driver from HP's website. All USB ports in my Mac works, and i can plug the cable in a Windows computer, where there is no problem at all. I tried to update the firmware through a Windows computer, but it did not helped. Any suggestions?

The HP drivers won't load on my 10.10.x (10.10.1 thru 10.10.4) OSX macbook pro. The install says the version of OSX isn't supported even thought I've tried 1.5.0 dmg file which is for 10.7 and greater. I did the math and I believe 10.10.x is greater than any version of 10.7. I also tried HP Easy Scan and it doesn't even see my scanner. Printing works fine, but I scan a lot of paper. Also, I've found that the Mac OSX version of the HP software (when it still worked) creates obscenely large PDF files. I can get around this by opening Adobe Acrobat Pro and re-saving the file as a reduced file size with the same name. I can take a 25 MB file HP creates and get it down to about 300KB or so. I found a way around all this but you won't like it. I've loaded Parallels (installed windows 7 ultimate 64 bit) and installed the windows client in my parallels image. The windows client works fine. Not a solution I prefer, but this is an HP issue not an apple issue .... HP hasn't put out a driver for this printer in the better part of 3.5 years. Lastly, I'm not hooking up a USB cable to my printer/fax/scanner .... what's the point of having a dhcp network capable printer if I have to hard wire to a PC? I've used HP printers since the mid-'90s, but I guess it's time to find a company that supports OSX.

Hp color laserjet cm1312nfi mfp misprint

Good day.
I have a HP Color Laserjet CM1312nfi MFP, when printing, it prints 2 to 3 pages and then displays cleaning on the lcd display and after it runs through with the cleaning it comes up with the error "Misprint, Press okay to continue" and if you do so it carries on printing the rest of the pages and the quality is 100%. Just annoying that you have to keep getting up and pressing continue on the printer all the time. It does not jam or anything.
Any suggestions to why the printer is doing this?
Regards
Aron

The HP drivers won't load on my 10.10.x (10.10.1 thru 10.10.4) OSX macbook pro. The install says the version of OSX isn't supported even thought I've tried 1.5.0 dmg file which is for 10.7 and greater. I did the math and I believe 10.10.x is greater than any version of 10.7. I also tried HP Easy Scan and it doesn't even see my scanner. Printing works fine, but I scan a lot of paper. Also, I've found that the Mac OSX version of the HP software (when it still worked) creates obscenely large PDF files. I can get around this by opening Adobe Acrobat Pro and re-saving the file as a reduced file size with the same name. I can take a 25 MB file HP creates and get it down to about 300KB or so. I found a way around all this but you won't like it. I've loaded Parallels (installed windows 7 ultimate 64 bit) and installed the windows client in my parallels image. The windows client works fine. Not a solution I prefer, but this is an HP issue not an apple issue .... HP hasn't put out a driver for this printer in the better part of 3.5 years. Lastly, I'm not hooking up a USB cable to my printer/fax/scanner .... what's the point of having a dhcp network capable printer if I have to hard wire to a PC? I've used HP printers since the mid-'90s, but I guess it's time to find a company that supports OSX.

What is the IP address for the HP Color Laserjet CM1312nfi MFP?

I need to install my HP printer that is hooked up to a wireless network to an iMac. (as a shared printer)
What is the IP address for the HP Color Laserjet CM1312nfi MFP in order for me to install in the apple? Thanks.

AirPort Utility can be used to configure and change the settings on any of the AirPorts.
If you have a Mac, AirPort Utility is here:
Macintosh HD > Applications > Utiltiies > AirPort Utility
If you have a PC, AirPort Utility for Windows is on the disk that came with the AirPort Express

Scan to email on Color LaserJet Pro MFP M177fw

I am trying to download the Printable "Scan to Email" onto my Color LaserJet Pro MFP M177fw but It keeps throwing an error?
When I bought the printer (yesterday) i was told that I could set it up to Scan in a document and have it automatically send out as an email to a recipient. How do I accomplish this?
thanks!
This question was solved.
View Solution.

Step by step -
I want to walk up to my M177FW
place a document on it
scan it to either an email address or a folder on a server on my network
My old unit the OfficeJet 6500 could do this - i cannot believe the newer tech cannot. Please tell me what i'm doing wrong and please do not ask me to walk to a PC and run special software. Use the scenario above - thank you

HP Color LaserJet CM1312nfi MFP driver for OSX 10.9.2

I recently updated my operating system to OSX 10.9.2 and now I can't scan. Scanning function in HP director is greyed out and my Apple scanning utilities do not detect a scanner installed. Tried switching from network to PC connection to no avail. When will HP have a new driver that updates full printer function compatibility with OSX 10.9.2?

Hello maili911,
Welcome to the HP Forums!
I understand your concerns. Unfortunately, I need to direct you to our Enterprise Business Community Forums. This will be the right section to troubleshoot this issue.
Good luck.
I worked on behalf of HP.

Hp color laserjet cm1312nfi mfp doesn´t scan with yosemite

I can´t do work the scan of this machine

Hi @mesocost ,
Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
English:                                 http://h30434.www3.hp.com
Spanish:                               http://h30467.www3.hp.com
French:                                 http://h30478.www3.hp.com
Portuguese:                       http://h30487.www3.hp.com
German:                              http://h30492.www3.hp.com
Korean:                                http://h30491.www3.hp.com/t5/community/communitypage
Simplified Chinese:         http://h30471.www3.hp.com/t5/community/communitypage
I work for HP

Bad scans on an HP Color LaserJet Pro MFP M476dn

we have been using this All-in-One with no issues for a few months and then this morning, we get these black scans that have colored lines. doesnt matter what we scan or what type of scan we perform. i have been in the IT field for nearly 20 years and have never seen anything like this. any ideas?

Hello there,
To get your issue more exposure, I would suggest posting it in the commercial forums since your product is a commercial product. You can do this at Commercial Forums.
Enjoy your day!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HP Color LaserJet CM1312nfi MFP Mystery Wake on LAN

The printer wakes unexpectedly, and unpredictably on the network. I cannot determine what, if anything, is waking it. The printer wakes and goes into calibration without any users on the network and without any print jobs. Mystery wake on LAN.

The HP drivers won't load on my 10.10.x (10.10.1 thru 10.10.4) OSX macbook pro. The install says the version of OSX isn't supported even thought I've tried 1.5.0 dmg file which is for 10.7 and greater. I did the math and I believe 10.10.x is greater than any version of 10.7. I also tried HP Easy Scan and it doesn't even see my scanner. Printing works fine, but I scan a lot of paper. Also, I've found that the Mac OSX version of the HP software (when it still worked) creates obscenely large PDF files. I can get around this by opening Adobe Acrobat Pro and re-saving the file as a reduced file size with the same name. I can take a 25 MB file HP creates and get it down to about 300KB or so. I found a way around all this but you won't like it. I've loaded Parallels (installed windows 7 ultimate 64 bit) and installed the windows client in my parallels image. The windows client works fine. Not a solution I prefer, but this is an HP issue not an apple issue .... HP hasn't put out a driver for this printer in the better part of 3.5 years. Lastly, I'm not hooking up a USB cable to my printer/fax/scanner .... what's the point of having a dhcp network capable printer if I have to hard wire to a PC? I've used HP printers since the mid-'90s, but I guess it's time to find a company that supports OSX.

Just installed a HP Color Laserjet CM2320nf MFP printer, at the same time I upgraded to Lion. It prints fine, but I cannot use the scan functions. I downloaded the most recent driver! Any help would be appreciated.

Just installed a HP Color Laserjet CM2320nf MFP printer, at the same time I upgraded to Lion. It prints fine, but I cannot use the scan functions. I downloaded the most recent driver! Any help would be appreciated.

HP says that the drivers for your all in one print/scanner are downloadable from apple. For the scanner to use preview. image capture or the scan icon from the print driver queue. I don't know how old your HP is, but I know that the newer Os from apple don't support a lot of older printers. You might be able find a third party driver that could work.

HP Color LaserJet Pro MFP M177fw How to Scan

I just bout the HP Color LaserJet Pro MFP M177fw printer today and don't know how to use the scanner. I use Windows 8 operating system. Please advise how to use th scanner function. Thanks.

Hi, From page #38 of the manual: Scan by using the HP Scan software (Windows)
Use the HP Scan software to initiate scanning from software on your computer. You can save the scanned image as a file or send it to another software application.
1. Load the document on the scanner glass according to the indicators on the product.
NOTE: For best results, load small-size paper (Letter, A4, or smaller) with the long edge of the paper along the left side of the scanner glass.
2. Click Start, and then click Programs (or All Programs in Windows XP).
3. Click HP, and then select your product.
4. Click HP Scan, select a scanning shortcut, and then adjust the settings if necessary.
5. Click Scan.
NOTE: Click Advanced Settings to gain access to more options.
Click Create New Shortcut to create a customized set of settings and save it in the list of shortcuts. Regards.

Lost scanning functionality on HP Color LaserJet CM1312nfi MFP

Similar Messages

Maybe you are looking for