Lost Serial number. Can I get new one through buying new product?

Hi, I'm new to the forums, but not to the products. Been using them over 5 or so years I think. Anyhow, I have an issue that I cannot solve very easily and am kind of stuck.
I bought (well, had my University buy for me.) CS4 Master collection 3-4 years ago for my studies in Animation at University. It was payed for through Uni due to me having a disability. Anyhow. I had it installed through a different company who help out with software needed for disabled people, and so I had no issues with starting it up.
  The trouble is it was installed on a laptop, which at the time I needed due to me having to dart around campus for various lectures etc. I needed portability. Now however, I have graduated with a decent degree, unemployed for a year and my laptop is slowly dying on me. It's slowing down, crashing every so often when photoshop/ toonboom is on, just a pain to deal with.
  I was trying to install the CS4 on my brand new PC but the serial number is gone. I have no idea where it is, or what happened to it. The only people who MIGHT know what it is are the company who installed it but despite having sent them an email asking for it, I have received nothing.
I was considering buying an upgrade, in fact the CS4 is that student and teacher version, so I thought I aught to get a standard type. Trouble is I heard that I need the original serial number from my CS4 even if I do get a new one.
Is that true? If I buy a new one will it come with a new serial number so I can start afresh? The issues with my old laptop are just getting annoying and I have since bought a new Mac book to replace it.
Any help would be great.
Thank you for your time.

Yeah, I came across an issue with the answer given, as the serial number was wrong AND missing 4 numbers. However I did come a cross an old file on my old laptop with CS4. When I first got the CS4 there was an issue with the serial number not working so we contacted adobe to see if it could be fixed and I guess it was eventually resolved.
Anyhow, I used the serial number I found through PECoutejoie's suggestion, but it didn't work. So, I tried out the old 'broken' serial number, expecting it to be rejected as well and... it worked! Colour me surprised!
Thank you for the suggestion anyway, PE.

Similar Messages

  • I lost my CS6 Master Suite Educational Serial Number, Can I get it emailed to me?

    I have tried contacting customer support via the instant messaging service, and even though I gave them my order number, date that I ordered it, name, and any other information that I could find on the box itself (the barcode number, PN, and another long number), I was told that I could not be helped because I didn't have the product number, which was on the same insert that my serial number was on (did I mention that I couldn't find it?).
    I tried calling, and was told by the machine that I would be on hold for approx. 8 to 11 minutes, and I haven't gotten anybody in 39 minutes.
    Is there anyone that I can email to get my serial number emailed to me?

    Have you actualyl checked your account? All serial numbers that go through any conversion process are automatically pre-registered to the Adobe ID under which they are filed... Other than that you might wanna post the support case number here and someone of the employees may look into it.
    Mylenium

  • Help!!! Switched plan, lost phone number, can't get it back

    Over a month ago, I switched plans for my husband and myself - no new phones, just different pricing. Everything went smoothly for my phone, but my husband's number stopped working. The last five weeks have been a never ending hell of calling "customer service"  or going into the local store only to be told it would be fixed, "tomorrow", "in a couple days," or "starting in the next billing period." I have no idea why/how it can be this complicated, although I do now that at one point Verizon had the wrong identification code for the phone...which came from Verizon's records. Having already wasted over 15 hours on the phone or in the local Verizon store, I'd be happy to give up the number just so my husband could have a working cell phone (we have no idea how many text phone calls have gone unanswered in the last 5 weeks, but have had numerous - "why didn't you respond to my text moments") except for the fact that so many other things are tied to that number (credit card and bank accounts, etc.). I'm wondering if anyone has had similar problems and has advice on how to get Verizon to actually fix things, or at least acknowledge that is not unreasonable to expect a working phone within 5 weeks of switching Verizon plans!!!

    never fixed, we both have basic phones. Have spent over 20hrs talking to customer service on every weekend for last 2 months. I have been told three weekends in a row that my case has been flagged (I think they say escalated) and that somebody will call me back the next week...guess what nobody every calls. I wish we could switch carriers at this point, but nobody else gets coverage in our medium sized town. Mamma warned me about monopolies.

  • Adobe asking for 'serial number' but haven't recieved one through email...

    helpppp

    HELPPPP
    Supply pertinent information for quicker answers
    The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
    Adobe product and version number
    Operating system and version number
    The full text of any error message(s)
    What you were doing when the problem occurred
    Screenshots of the problem
    Computer hardware, such as CPU; GPU; amount of RAM; etc.

  • I have old disc photoshop elements but have lost serial number how can i get replacement number

    i have old photoshop disc but have lost serial number can i retreave new number

    If you registered PSE when you first installed it, go to the main page of adobe.com and look for My Adobe on the upper right side of the page. By working your way through the links there you should find your serial number.

  • In 2014 I bought a laptop,but now  lost my laptop  I have a serial number can get a receipt?

    In 2014 I bought a laptop,but now  lost my laptop  I have a serial number can get a receipt?     thank you～

    If you bought it from the Apple Online Store call them, Contacts are listed in the bottom right of this page. If you bought it from a particular Apple Store you will need to call that store.

  • I have boxed version of iWork8 but have lost serial number and cannot activate on new computer.  How can I reactivate program?

    I have the disks but not the serial number. Have new mac pro laptop, but cannot access old pages and numbers files.

    Doesn't the box show the serial number?  Do you have your old computer with iWork on it? Then you should be able to see in the about Pages window which serial number you have.
    If you have a new computer I presume you have Mountain Lion on it. You can buy Pages 09 and Numbers from the Mac AppStore and then open the documents.

  • My company runs Adobe Acrobat XI on a PC.  Our PC went down and we replaced it with a new one.  We need Acrobat XI on it and have bought it already.  How can I get it put onto our new computer?

    My company runs Adobe Acrobat XI on a PC.  Our PC went down and we replaced it with a new one.  We need Acrobat XI on it and have bought it already.  How can I get it put onto our new computer without having to buy it again?

    Hi chrisb75729216,
    I checked with your account but could not find any order history so you might be using another email address on forums.
    You will first need to deactivate Acrobat from old machine and then install Acrobat on the new machine by activating with the same serial number.
    Please download Acrobat XI pro from here: Other downloads
    If you have single user license, then remember that the software can be activated on maximum two computers, say your desktop at work and laptop at home.
    Regards,
    Anubha

  • Purchased new mac, but lost serial number and no longer have access to registered email.  Help

    Hi,
    As the subject header states, I purchased new mac, but lost my serial number and no longer have access to registered email.  I had purchased the Creative Suite Web and Design C6 version.  Support said they can only forward my lost serial number to the registered email.  Since she was without effective tools, she recommended I post something on the forums for support.  Anyone have the ability to get me back to using my suite?
    Thank you,
    Philip

    Only the person(s) you spoke to have the ability to provide you with the serial number.  People here can merely suggest where to look for it.  If you registered your software when you installed it originally then you should be able to find your serial number stored in your Adobe account online in the Products section.
    You might want to try updating your information in your account if the email is the only thing holding back from getting the info sent to you.

  • I have a Windows copy of Photoshop Elements 11, but the serial number has been lost. I didn't buy the product and I am unable to find the box. As far as I know, it's never been used so has not been registered. Does anyone know how the serial number can be

    I have a Windows copy of Photoshop Elements 11, but the serial number has been lost. I didn't buy the product and I am unable to find the box. As far as I know, it's never been used so has not been registered. Does anyone know how the serial number can be recovered under these circumstances?

    If you never bought the product then you cannot get the serial number.

  • I had an iPod touch, but it was stolen or lost. Now that I have a new one with a new Apple ID, is there someway I can access and download all my old photos and data from my old Apple ID to my new device? I still remember my old Apple ID and password.

    I had an iPod touch, but it was stolen or lost. Now that I have a new one with a new Apple ID, is there someway I can access and download all my old photos and data from my old Apple ID to my new device? I still remember my old Apple ID and password.

    Restopre from backup
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    Also,
    - If you used PhotoStream then try getting them from your PhotoStream. See that topic of:
    iOS: Importing personal photos and videos from iOS devices to your computer

  • I upgraded from 4S to Iphone 5 but i lost all my messages how can i get them back on the new device ?i did back up using the icloud ?

    i upgraded from 4S to Iphone 5 but i lost all my messages how can i get them back on the new device ?i did back up using the icloud ?
    having said that i have an i pad as well and when i backed up i got the contacts which are on the i pad on my new iphone 5 not the ones who were on
    i phone 4s ...
    any one can advise me please what to do to get my stuff from iphone 4s to iphone 5 ,rather than the stuff from my ipad ?

    If you made a backup using icloud, then restore your 5 to that backup.  http://support.apple.com/kb/HT4859

  • HT200276 HOW WILL I GET THE LOST SERIAL NUMBER OF FINAL CUT STUDIO

    HOW WILL I GET THE LOST SERIAL NUMBER OF FINAL CUT STUDIO ???

    It's on the back of the installation booklet. If you've lost that, and have some proof of purchase, it can probably be sorted out by contacting Apple.
    Russ

  • I sold a brand new ipad2 to a friend,,he suddenly dissappeared without paying me,,I have the serial number,,can I lock the ipad?

    if I have the serial number,,can I block this iPad?

    These links may be helpful.
    How to Track and Report Stolen iPad
    http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
    Reporting a lost or stolen Apple product
    http://support.apple.com/kb/ht2526
    Report Stolen iPad Tips and iPad Theft Prevention
    http://www.stolen-property.com/report-stolen-ipad.php
    How to recover a lost or stolen iPad
    http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
    How to Find a Stolen iPad
    http://www.ehow.com/how_7586429_stolen-ipad.html
    Apple Product Lost or Stolen
    http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st olen
    Oops! iForgot My New iPad On the Plane; Now What?
    http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
     Cheers, Tom

  • Why is that i can not view my warranty status? whenever i tried to put my phone's serial number itunes prompt that my serial number is not a valid one. how can i solve this issue?

    why is that i can not view my warranty status? whenever i tried to put my phone's serial number itunes prompt that my serial number is not a valid one. how can i solve this issue?

    https://selfsolve.apple.com/agreementWarrantyDynamic.do

Maybe you are looking for

  • Euro symbol appearing as ? on oracle forms

    i am using application server 10gR2 forms and report services standalone which is connected to oracle db 10gR2 , all on one box running solaris 5.10 the db characterset is WE8ISO8859P15 which i think support EURO symbol. So when i store euro symbol i

  • NI-VISA Library and C program functions PLEASE HELP

    I'm currently coding in "C" and using VISA.h. I wrote a program that will talk to a spectrum analyzer, determine certian spurious frequencies, and record those frequencies to a plain text file, which is all performed over a GPIB bus. I'm now trying t

  • Dropping disk in asm

    Hi! I have recently dropped a disk in asm DISK_NUMBER HEADER_STATU STATE TOTAL_MB/1024 NAME FAILGROUP LABEL PATH 3 MEMBER DROPPING 16,7998047 PITSM0_DG_NODATOS_0003 FG_JC2 /dev/rdisk/disk613 But the operation generates an error. My asm instance and d

  • Acrobat Professional 7.0 - can't print comments

    Hi We have various PDF documents which colleagues mark up, in Acrobat Professional 7.0, using the 'note tool' or by highlighting text and using 'add note to text'. We can normally print the comments with no problems - by using the 'print with comment

  • Images not visible in Web Dynpro

    Hi All, I am trying to show pictures from KM in a Web Dynpro for Java application but I have some issues with some pictures created and modified in Macintosh. Pictures/images created in Adobe Photoshop CS2 Macintoch are not visible. Any idea? Regards