Lost serial number from purchase

How do I find my serial number that I got when I purchased Lightroom?  I want to install it on a different computer (I've only used one download from original purchase).

Serial numbers are critical. You should take care to store them securely. A cardfile, a computer file stored on multiple discs, etc. If you happened to register Lightroom with the Adobe when you installed it, you can retrieve your serial number from your Adobe account. What operating system do you use? Your Lightroom license entitles you to two installations, but those installations are not monitored for Lightroom like they are for Photoshop.

Similar Messages

  • How to retrieve lost serial number from installed product

    I just started supporting a new company. I am preparing a new desktop for a user that has adobe photoshop cs5.1 and indesign cs5.5 but does not have the software box, cd, nor serial number. How do I get her serial numbers from the installed product to transfer them over to the new computer?
    Thanks in advance,
    Brandon

    This link will show you how to find it: Find your serial number quickly
    Benjamin

  • Purchased new mac, but lost serial number and no longer have access to registered email.  Help

    Hi,
    As the subject header states, I purchased new mac, but lost my serial number and no longer have access to registered email.  I had purchased the Creative Suite Web and Design C6 version.  Support said they can only forward my lost serial number to the registered email.  Since she was without effective tools, she recommended I post something on the forums for support.  Anyone have the ability to get me back to using my suite?
    Thank you,
    Philip

    Only the person(s) you spoke to have the ability to provide you with the serial number.  People here can merely suggest where to look for it.  If you registered your software when you installed it originally then you should be able to find your serial number stored in your Adobe account online in the Products section.
    You might want to try updating your information in your account if the email is the only thing holding back from getting the info sent to you.

  • I bought a new computer and downloaded my lightroom 4 to it. When I installed the program it asked for my serial number and I impujted it. Then it asked for my previous serial number from my original lightroom 3 purchase. Since I upgraded to ligtroom 4 I

    I bought a new computer and downloaded my lightroom 4 to it. When I installed the program it asked for my serial number and I imputed it. Then it asked for my previous serial number from my original lightroom 3 purchase. Since I upgraded to lightroom 4 I don't have the serial number for the version 3. How do I get the serial number from my 3 version so I can activate my version 4 program

    If you have Lightroom 3 still installed, you can get it from there.
    If you don't and you have your box/disk, it should be on there.
    IF you don't have either of those,and you registered your software, you can log into your Adobe account and retrieve it there.

  • I have my iphone activated and working since 3days, i purchased it from ebay with 1year warranty, when i check the serial number from Apple store at Bangalore Forum mall, they say that it does not show anything and 'OUT OF WARRANTY'.

    I have my iphone4 activated and working since 3days, i purchased it from ebay with 1year warranty, when i check the serial number from Apple store at Bangalore Forum mall, they say that it does not show anything and 'OUT OF WARRANTY'.
    Now i have a problem in it, all icons just shake and system hangs, needs restarting.

    You need to go back to the person you bought it from. Sounds like they may have sold you phone that is not as described.
    Did you check the warranty status before purchasing it?

  • I want to setup Lightroom on my new laptop.  I have my latest serial number but it is the upgrade serial number for LR5.  I do not have the original serial number from my purchase of LR3.  How can I recover the serial number from my original purchase of ?

    I want to setup LR on my new laptop.  I have the serial number from my latest purchase but not the original purchase of LR3.  How can I recover the serial number from my original LR purchase?

    If you did register it back then, open your Adobe account with your Adobe ID and you will find it there: Find your serial number quickly
    If you still have it installed, open the System info in Help menu or look here:
    C:\ProgramData\Adobe\Lightroom\Lightroom xy Registration.lrreg

  • I purchased photoshop elements and i am having all the problems in the world installing it.... first the link in the emails were errors and secondly i have downloaded and installed multiple times and it says my serial number from the email i received is i

    I purchased photoshop elements and i am having all the problems in the world installing it.... first the link in the emails were errors and secondly i have downloaded and installed multiple times and it says my serial number from the email i received is incorrect.... please help

    Ok, since this forum is for Photoshop Standard and Photoshop Extended, we don't know much about Photoshop Elements. There is a Photoshop Elements forum and I'll link it for you since they best know how to field your questions.
    Photoshop Elements
    Good luck on it! 
    Gene

  • I just purchased LR5 online and installed it on my PC. I entered the serial number I was given and it said "this is an upgrade serial number. The serial number from your previous version of LR is also required." Since I just bought it I don't have a previ

    I just purchased LR5 online and installed it on my PC. I entered the serial number I was given and it said "this is an upgrade serial number. The serial number from your previous version of LR is also required." Since I just bought it I don't have a previous serial number. What do I enter?

    You return the upgrade version since it was purchased in error
    Return, cancel, or exchange an Adobe order
    Purchase a full version.

  • Hi, i purchased and downloaded the lr6 desktop app (update), and used my serial number from the email from adobe but it said it was only eligible for lr5. thanks, rich

    hi, i purchased and downloaded the lr6 desktop app (updating from lr5, paid 80. for the update), and used my serial number from the email from adobe sentbut it said it was only eligible for lr5. thanks, rich

    If you purchased an upgrade from LR5 to LR6 then after you enter your LR6 serial number, you will need to enter your LR5 serial number, unless LR6 finds LR5 on the computer.  This also assumes that you've purchased the perpetual license of both LR5 and LR6, not a cloud license for LR5 which doesn't use a serial number for licensing.  If entering a LR6 then LR5 serial number into LR6's serial-number area isn't working, then is there something special about the LR5 that would make it ineligible for an upgrade?

  • Find serial number from lost iPhone?

    Find serial number from lost iPhone?

    Try this:
    If you have access to your computer, but not your iPhone
    Open iTunes and mouse over a device backup:
    Open Preferences in iTunes. (In Mac OS X, choose iTunes > Preferences. In Windows, choose Edit > Preferences.)
    Click the Devices tab.
    Position the mouse over a backup to display the phone number, serial number, and IMEI or MEID of the backed-up iPhone.
    copied from http://support.apple.com/kb/HT1267

  • Error message with a Serial Number after purchasing CS6 Design Standard

    Hello everyone,
    I have an error message "we are unable to validate this serial number for CS6 Design Standard" when using my official serial number.
    I got the Serial Number from my Adobe ID account and e-mail purchase validation.
    And no phone number to contact. Someone knows what I could do ?

    You should Contact Customer Care via chat; phone support is only available Mon-Fri during US daytime.

  • I have CS2 and am interested in buying CS4,or CS5, or CS5.5 used. Will my serial number from my CS2 work for an upgrade version?

    Like to own hard copy CS at the cheapest possible price.
    CS2 will not work with Lion.
    I'm looking at used CS4 upgrade discs that are for sale.
    Will my serial number from my CS2 work for the upgrade?

    There are no upgrade paths from CS2.
    If you purchased used software you're pretty much on your own. Much of what is sold on places like eBay or Craigs List doesn't have valid licenses. Caveat emptor.

  • Can anyone help me get a serial number from Adobe & Identit-e?

    I bought the Adobe Creative Suite 6 Design Standard Student & Teacher edition through Amazon online. I followed the instructions inside the package to verify my eligibilty as an educator. I received a message on the screen after submitting my materials that I was verified & I would be receiving a serial number.  This was on June 1. I contacted Adobe Chat and a rep. told me to wait 2 -3 business days, but still no email with serial number had arrived. On June 7, I contacted Adobe Chat again and the rep told me to contact customer service at identit-e.  I have sent  identit-e two emails with no response. It has been one week of trying to get my serial number from either Adobe or identit-e.  Can anyone help me get my serial number?
    Product Code <removed by moderator>. 
    My work email is <Removed by moderator>

    Jeff,
    I ordered through Amazon and not through Adobe so there is not a record of my order on the Adobe website.  I do have a record of the order with Amazon so I requested a refund through Amazon.  The product is unusable without the serial number.  It has been 8 days since my eligibility  was verified with identit-e.  I have spoken with three Adobe rep.s and two unanswered email to identit -e trying to get the serial number since I was verified as eligible to receive the student/educator version of Creative Suites. I am very disaapointed with the lack of help I have received from Adobe with this issue.
    Being referred to identit-e or to a FAQ page is not what I needed to solve the problem- I needed the serial number  I have lost complete confidence in Adobe's customer service and that the serial number will ever be provided.
    Kathie

  • My iPod touch was stolen. Can you tell me how I can get the serial number from my iTunes account?, My iPod touch was stolen. Can you tell me how I can get the serial number from my iTunes account?

    My iPod touch was stolen. Can I get the serial number from my iTunes account?

    See the end of:
    - If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
    - You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
    - If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
    - Change the passwords for all accounts used on the iPod and report to police
    - There is no way to prevent someone from restoring the iPod (it erases it) using it.
    - Apple will do nothing without a court order                                                
    Reporting a lost or stolen Apple product                                        
    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • Stolen ipad 4. How can i get my serial number from Apple?HELP!!

    My Apple iPad 4 was stolen i do not have the box anymore because when i bought it i was living as an aupair in the USA so on my return after that about 2 months ago my iPad got stolen i never wrote the serial number down did email it to my father though but he lost that email. PLEASE HELP! how can i find my serial number from Apple, they surely should have my serail number on my apple ID???

    It seems it was never registered to your Apple ID.
    Do you have an iTunes backup of the iPad?
    Open iTunes.
    Open Preferences. (In Mac OS X, choose iTunes > Preferences. In Windows, choose Edit > Preferences.)
    Click the Devices tab.
    Position the mouse over a backup to display the serial number of the backed-up device. iPhone and cellular iPad models also display the IMEI/MEID and Cellular Data Number:
    iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

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