Lost Serial Number when MacBook HD was reformatted by Apple

I have CS6 Master Collection. I have been using it on my Apple MacBook Pro for about a year. Apple recently needed to reformat my HD and install the new Mavericks OS. I have all of my files backed up on a Time Machine external drive. (Time Machine is supposed to clone the drive.) When I restored from the TM, the apps all reinstalled, but when I tried to launch PS, it asked for my serial number. Is there some way of finding the serial number on the Time Machine backup? I have searched thru all of the files and have made sure that they were copied to the reformatted HD, but PS is still asking for my serial number. Where on my MacBook Pro would I find the file with the serial number? Thank you for your help.

No, the full serial number is not stored on your disk. You need to get it from the original packing material that came with your CS6 software if you licensed it from a shrink wrap package with disk. If you licensed it on-line, it would have been in the confirmation e-mail. Otherwise assuming that you registered the software with Adobe, you should be able to retrieve the serial number by logging into Adobe's website with your Adobe ID and checking your account information. If you didn't register the software or if the software wasn't an electronic download, you may be out of luck.
- Dov

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My t500 lost its Serial Number when the board was replaced

The main board of my T500 failed 2 months ago while under warranty. It went in to IBM for repair and was declined warranty coverage because of alleged liquid damage............I was very surprised by this diagnosis and asked for the evidence which was not provided....The caller from IBM said he was not the technician who did the inspection, so he could not discuss the findings. He was clear though that there would be no coverage. I was however offered a repair for about $900, but since the parts were not available at that time, the return could be 6 weeks or more. I was angry at this point and declined the repair. I found a remanufactured board from Malaysia and installed it myself..Total cost was $350 and 2 hours of my time. I still am trying to accept the rejection of warranty coverage....I looked very closely and found no evidence that the computer was inspected internally. When I replaced the board, there was definitely no liquid damage.....I cannot believe that IBM would do this to a customer who has purchased 5 IBMs over 10 years. The technicians likely saw the pealing paper under my T500 that I caused by using screen wipes to clean off the dust. This they must have extrapolated to make their diagnosis....I expected more. Since then, my T500 has fallen out of warranty....3 weeks now....The problem is, the new main board replacement caused the Serial Number to be lost from the registry (hardware) and replaced with a TP-6F......if I set it to the proper model number in the registry, It will participate in a software update once, then the registry resets to the TP-6F at reboot. I called IBM support and was told there was nothing that could be done as my warranty had run out. Any help would be appreciated as to a way to permanently reload the model and serial number in the bios as It cannot edited manually.

Hi and welcome to the forum!
To feed Type/Model/Serial number etc. info. in the BIOS, a maintenance diskette is required, the access to which is only available to lenovo techs, business partners, and authorized service providers. Please see the KB on this:- http://forums.lenovo.com/t5/ThinkVantage-Technologies/System-Update-doesn-t-work-after-System-Board-...
Since you replaced the system board yourself, therefore I'm not certain if lenovo or it's service providers would help you on this...
Hope it answers your question.
Maliha (I don't work for lenovo)
ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]
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How do I retrieve lost serial number for Lightroom 5, was not registered on Adobe, just have the number on inside box of Lightroom

Will it be possible to retrieve a Lightroom 5 serial number if you lost it and was not registered on Adobe? But I have the number on the inside box of Lightroom 5 only?

Refer to this webpage for the locations of various LR files, paying attention to the one that says Serial Number:
http://helpx.adobe.com/lightroom/kb/preference-file-locations-lightroom-41.html
Go to the folder it says, and open the .lrreg file with a text editor, like Notepad or Wordpad, and look for the serial number that will be 6 groups of 4 digits beginning with 1160. Don’t post the serial-number here, of course, as this is a public forum.
If you have had more than one LR version on your computer, e.g. LR3 or LR4, there may be more than one serial number to determine, as you’ll need an older serial-number if your LR5 one is an upgrade.

HT3255 How can I log in to find my MacBook Air serial number when my computer has been stolen?

How can I log in to find my MacBook Air serial number when my computer has been stolen?

Check your support profile if you may have registered it there.
Check your email - Apple typically offers to email your receipts to you.
supportprofile.apple.com
Message was edited by: ssschmidt

How do I retrieve my serial number if my computer was lost

how do I retrieve my serial number if my computer was lost

If you still have the box that the computer came in, the serial # is listed on there.
If the computer was registered, call Customer Relations - 1800-767-2775. They may be able to track your serial number after you provide them w/your name, address and/or other personal information.
Hopefully, you already reported your computer stolen to the police and your homeowners insurance. Your homeowners insurance company would have the serial # also.

Purchased new mac, but lost serial number and no longer have access to registered email. Help

Hi,
As the subject header states, I purchased new mac, but lost my serial number and no longer have access to registered email. I had purchased the Creative Suite Web and Design C6 version. Support said they can only forward my lost serial number to the registered email. Since she was without effective tools, she recommended I post something on the forums for support. Anyone have the ability to get me back to using my suite?
Thank you,
Philip

Only the person(s) you spoke to have the ability to provide you with the serial number. People here can merely suggest where to look for it. If you registered your software when you installed it originally then you should be able to find your serial number stored in your Adobe account online in the Products section.
You might want to try updating your information in your account if the email is the only thing holding back from getting the info sent to you.

Why can't iTunes track your ipod's serial number when it is synced to iTunes?

I was wondering Why, if your iPod is stolen, iTunes cannot track your ipod's serial number when it is synced to iTunes.. I've had my iPod touch almost a year now and it is registered in my name and everything. This past weekend someone somehow got into my car while at a concert and stole my purse, my ipod, my friend's ipod and wallet. I didn't think to file a police report because I figuered there would be nothing they can do. Since, a lot of people buy and sell iPods all of the time from one another instead of from a store. I thought to let it go, but it keeps haunting me, someone has access to a lot of my person information. This hit me when at work, I was using Pandora internet radio, and someone deleted all of my radio stations and added their own. They are still using it till this day and I have no clue what to do, I've changed my password to Pandora even. I know it's being used via my iPod from my Pandora app, I regreat not downloading the new ios5 on my iPod... So, I really have no further idea of what to do. I contacted Pandora in hopes they could change my account password or delete it or something, I just hope they haven't used any thing else important. I really wish it were possible for iTunes to track an iPods Serial number when the iPod is either synced to iTunes / iTunes store.. If it were possible, I wish they could help me out and at least lock my prior iPod or hopefully delete everything from that.. I don't have much hope in this though :/

Thanks for the suggestions... tried tehm but no luck so I've taken it back. I think I'll try a Samsung (only other ones I've found with a Sleep Function) and move to Audible instead of iTunes. A shame after years of iTunes use but I shouldn't have to spend days getting a product to work. Thanks again.

After installing, why is lightroom asking for a serial number, when I am a CC subscriber

after installing, why is lightroom asking for a serial number, when I am a CC subscriber - I am logged in to my CC account

I have the same issue. I downloaded for my 30 day trial. My time was up, I started my CC subscription and I'm still prompted for a serial number.

I have old disc photoshop elements but have lost serial number how can i get replacement number

i have old photoshop disc but have lost serial number can i retreave new number

If you registered PSE when you first installed it, go to the main page of adobe.com and look for My Adobe on the upper right side of the page. By working your way through the links there you should find your serial number.

Invalid serial number when I re install premiere elements 10

I am getting a message that I have a invalid serial number when I try to re install premiere elements 10. It is the correct number fropm the box.

weeone001
That happened to me trying to install Photoshop Elements 12 on Windows 7 64 bit. In all my years of working with these programs, that was the first time that ever happened. Is your Premiere Elements 10 on Windows or Mac. I think that i remember some Mac issues in this regard.
Activation problems can only be corrected by Adobe, and John T. Smith's second link in post 1 can help you with that.
But, before you seek Adobe Chat, shut down the computer and try the installation again.
I was about to contact Adobe Chat, when the second or third time around, the serial number took. Servers issues??? Never did find out. And, I was not typing in the wrong numbers.
As an aside, if you have Premiere Elements 10 and NVIDIA video card, please let us know if you experience any unexplained display issues. There is an epidemic of such going around. The fix, for now, is to roll back the video card drive version. More on that as indicated.
Please update us on your progress.
Thanks.
ATR

I keep getting an invalid serial number when re-installing Adobe Acrobat 9 I am getting my serial number from my registered products

I keep getting an invalid serial number when re-installing Adobe Acrobat 9 I am getting my serial number from my registered products

If it was an upgrade version, it may be you are being asked for the qualifying product S/N and are entering the new S/N instead. That would cause a problem.

HT4157 Does itunes ask for serial number when registering ipad?

Does itunes ask for serial number when setting new ipad?

Thanks and i have done all that. I know thier policy but I was just wondering if it was a matter of that CAN'T help or WON'T help...It really *** that someone can still your IPAD and click one button and reset it to make it theirs.
Thanks. I appreciate your help

I've had Photoshop elements 8 on this machine for over two years and all of a sudden it is asking for a serial number. when I put it in it give me a serial number invalid message

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I am having the same experience. Did you find a solution??

I have purchased the creative cloud complete for my company yet i can still only download trial versions as it asks me for a serial number when i only have the email invite. please advise

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Sign in, activation, or connection errors | CS5.5 and later
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I'm being asked to provide a serial number when I try to access Illustrator after downloading it to my desktop. Where would I get a serial number for Adobe Illustrator?

I'm being asked to provide a serial number when I try to access Illustrator after downloading it to my desktop. Where would I get a serial number?

Normally you would get a serial number when you purchase the software. Which version are you asking about?

Lost Serial Number when MacBook HD was reformatted by Apple

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