Lost serie# on purchased lightroom. How get it back?

Question

Almost impossible to get in contact with Adobee about this. DO I HAVE TO BUY LIGHTROOM AGAIN ?????

Answer 1

I can not find any file with that name. I have ver 5 and i also looked for simular files with adapted names to ver 5.
I have spent 2 days now trying to find the serial for my purchased lightroom.
I have:
- Tryed to use the register function in the program that showes its approved serial with asterisks, but nothing came up in Adobes "my pages”
I have done this several times.
- Try to get in contact with adobes so call customer service in england (or where it is). I listend to music for 1 hour with no contact. I wasent even informed about anything. No que number, no estimated time, nothing !
- I have tryed to join several forum without being able to solve the problem
- I looked up Adobes phone number here in sweden, a company with several employees. They have an answering service that block customers like me to speek with a person. The only thing they can do is to direct to the english ”non service” where you have to wait for hours without getting any information at all.
- and more
What am i supposed to do to move my lightroom into a new more modern Mac computer than my old mac air ??
Buy a second lightroom ?
Write a letter and go to a postoffice?
Take a sleeping bag and park outside the Adobe office till someone there at least notice i need help?
Call the police or the consumer rights representative?
Its very easy to test, purchase and pay direct to Adobe, but after that there it no interest from them …..
I have to learn this lesson now and give up this, I will try to spread out my experiences to other, so much i can, because i think this is a very greedy and unfair customer policy ! 
Hälsningar/Regards
Lars Jerström
[phone]t
15 feb 2015 kl. 18:38 skrev Keith_Reeder <[email protected]>:
Lost serie# on purchased lightroom. How get it back?
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